DoubleTree by Hilton Hotel Memphis

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Memphis

Front of property - evening/night
Meeting facility
Deluxe 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool, outdoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Gym
  • Room service

Explore the area

Map
5069 Sanderlin Ave, Memphis, TN, 38117
  • Audubon Park
    ‪3 min drive‬
  • Theatre Memphis
    ‪3 min drive‬
  • Memphis Botanic Garden
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Deluxe room with king bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Fitness)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Memphis

4-star hotel in East Memphis
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Memphis offers 264 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Hotel Memphis provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers multilingual staff, express check-in, and room service (during limited hours). A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site.

DoubleTree by Hilton Hotel Memphis is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Erling Jensen Small Bites - This restaurant serves breakfast, brunch, lunch, and dinner.
Topgolf Swing Suite - This restaurant specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 2.95 to 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Erling Jensen Small Bites
  • Topgolf Swing Suite

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 2.95 to 16.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Memphis
DoubleTree Hilton Memphis
DoubleTree Hotel Memphis
Doubletree By Hilton Memphis
DoubleTree Memphis Hotel
Hilton DoubleTree Memphis
Memphis DoubleTree
Memphis DoubleTree Hotel
Memphis Hilton DoubleTree
DoubleTree by Hilton Hotel Memphis Hotel
DoubleTree by Hilton Hotel Memphis Memphis
DoubleTree by Hilton Hotel Memphis Hotel Memphis

DoubleTree by Hilton Hotel Memphis Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 456 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 141 out of 1004 reviews
Rating 4 - Poor. 86 out of 1004 reviews
Rating 2 - Terrible. 81 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Donna

Traveled with family
Disliked: Amenities, property conditions & facilities
I would like to commend the front desk young lady named Precious! She lives up to her name well. Management did not portray professionalism nor hospitality at all and never greeted us. Firstly, we were greeted with staff hovering around the front desk area. Proceeded to the elevator to go to our room and discovered that the lamp on the left side of the bed did not work, so I couldn’t charge my phone close to me just in case a call came through. Secondly, feeling very cold wanted to use the coffee maker for hot tea, however, it was screaming from the dust and dirt that has settled on it for a very long time. Now I have to get dressed and go to the lobby for hot water in which I was too tired to even be bothered. The wait was 2 days after check in for this small issue that was promised to be resolved the 1st day. Of course, the same coffee maker was still in the room upon check out 5days later. Thirdly, $17 for breakfast to sit there and stare at dead bugs in the window sill. Old rooms need to be remolded/updated. Unhappy HH Member
Stayed 5 nights in Nov 2024

4/10 Poor

CURTIS O.

Liked: Cleanliness, amenities, property conditions & facilities
I did not receive room service until the day before it was time for me to leave on a 5night stay!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good job
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Demaio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and good costumer service
Stayed 2 nights in Oct 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

LaSalle

Stayed 2 nights in Oct 2024

8/10 Good

James, CHANDLER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining nearby. Staff was friendly and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zerric

Traveled with family
This property is in proximity to several places that i like. Also, it has amenities that I like
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to a ton of restaurants, whole foods, and shopping. Very safe parking lot which is patrolled by security and Memphis police 24/7. I'd stay here again.
Stayed 10 nights in Oct 2024

10/10 Excellent

Nirissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jami

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly and professional. Bed was comfortable and breakfast was delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barn door bathroom
Nice room. I don’t like the barn door bathroom door. No privacy.
Stayed 1 night in Oct 2024

4/10 Poor

Ellery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car Break-in
The stay at the hotel was as expected, since I have stayed there many times. However, my car was broken into while on the property grounds. Safety is a number one concern for me and my family. This incident has completely changed my view of this property.
Stayed 1 night in Oct 2024

4/10 Poor

Rebeka, grenada

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Not what I expected of a Double Tree.
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

6/10 Okay

Crystalland

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Decent but expected more from this hotel chain
The hotel was decent for a two night stay but I did expect a few more basic amenities for this to be DoubleTree by Hilton. The refrigerator in my room was warm and did not work. I immediately called the from desk and they sent facilities to come check it. He ended up switching it out for one that did work. There was no microwave I the actual room so while you could have a cold beverage in your room you had to go downstairs to the lobby to heat up food. I was eating my leftover seafood boil which did smell up the lobby. It would've been better to have been able to heat this up in my own room. I did eat breakfast in the hotel restaurant which was good. Normal hotel food pricing. Parking lot was small but I never had an issue getting a spot. I can see this being an issue if the hotel is full. Overall my stay was acceptable.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Service at bar not so good
The hotel featured a bar that serves excellent food by a well-known local restaurantaur. SERVICE at the bar was crazy bad (the staff themselves commented on how they kept "forgetting us" ) even though we were seated RIGHT AT THE BAR. The food was fantastic.
Stayed 1 night in Oct 2024