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Caption BY Hyatt Beale Street Memphis

3.5 star property

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Suite, Balcony | Terrace/patio
Exterior
Lobby
Lobby
Suite, Balcony | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪2 min walk‬
  • FedExForum
    ‪6 min walk‬
  • National Civil Rights Museum
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds, Corner

  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, Balcony

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Beale Street Memphis

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1277)
$237 nightly
The price is $237 total
includes taxes & fees
Hyatt Centric Beale Street Memphis

About this property

Caption BY Hyatt Beale Street Memphis

3.5-star hotel in Downtown Memphis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a 24-hour front desk.
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Memphis hotel also offers a 24-hour fitness center, a garden, and a picnic area. Onsite parking is available (surcharge).

Caption BY Hyatt Beale Street Memphis is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Cimas Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
The Market - Onsite café. Open daily.
Beck and Call Lounge - This rooftop bar serves light fare only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Beck and Call Lounge
  • Cimas Restaurant
  • The Market

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 984 reviews
Rating 8 - Good. 217 out of 984 reviews
Rating 6 - Okay. 103 out of 984 reviews
Rating 4 - Poor. 40 out of 984 reviews
Rating 2 - Terrible. 42 out of 984 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miodrag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

U turn

Went in Memphis for a grizzlies game. The hotel is located in the safe and convenient neighborhood from arena. Good game, happy night. Would make a u-turn again. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Stayed 1 night in Mar 2025

10/10 Excellent

Wendell B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool place & close to Beale Street
Stayed 1 night in Mar 2025

10/10 Excellent

Gena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The service was just not that good anywhere on this property, from the lack of valet space to needing to check-in through the Hyatt hotel next door, to mediocre service at the lobby bar. The hotel is in good shape, but the service was definitely lacking compared to other similar hotels in the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , well laid out, clean , great location. Really enjoyed our stay
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel and walkable to Beal street. Parking expensive but you know before you go so can’t complain.
Stayed 4 nights in Jan 2025

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It's is very close to everything within walking distance
Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, location, and room.

This is a beautiful hotel in a perfect location. We had a corner room overlooking the River. The hotel has a great vibe and they did a nice job of keeping the industrial vibe but making it upscale. The only downside of the stay was the waitstaff for breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kendall

Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three day getaway!

Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and very helpful service
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Nichole, Belden

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of street noise not of where it was coming from
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel and location

great location!
Stayed 1 night in Dec 2024

2/10 Terrible

Jacob

Stayed 1 night in Feb 2025

10/10 Excellent

Nelson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor
Stayed 3 nights in Feb 2025

10/10 Excellent

Cheryl, Prescott Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has been renovated recently, and it was great. Staff throughout the hotel were very nice and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Absotely loved it. Now, my favorite. The i interior design/resoration was amazing..Rooftop bar was also a highlighto. We'll be back!
Stayed 1 night in Feb 2025

6/10 Okay

Venus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are really small!
Stayed 1 night in Feb 2025

8/10 Good

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean- but the bathroom walls were not. It looked like a white liquid had been spilled on the wallpaper in a few places, and has dried.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property with a very cool vibe! The guestroom was comfortable and very unique although the walk to the elevators was quite a trek! Lots to do in the lobby areas with the pool table, etc. Very nice property and I will stay here again.
Stayed 2 nights in Feb 2025