See all properties

Canopy by Hilton Memphis Downtown

4.0 star property

Choose dates to view prices

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Lobby
Exterior
Room, 1 King Bed with Sofa bed, Corner | Living area | 47-inch flat-screen TV with digital channels, TV
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Laundry
  • 24/7 front desk
$159
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
164 UNION AVENUE, Memphis, TN, 38103
  • Peabody Ducks
    ‪2 min walk‬
  • Beale Street
    ‪5 min walk‬
  • FedExForum
    ‪6 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Corner

  • 555 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(77 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 271 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Beale Street Memphis

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,325 reviews
Hyatt Centric Beale Street Memphis

About this property

Canopy by Hilton Memphis Downtown

4-star hotel in Downtown Memphis
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and dry cleaning. Housekeeping is available on request.
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Memphis hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Canopy by Hilton Memphis Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Canopy by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Allecia

Stayed 2 nights in May 2025

6/10 Okay

Hollace

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Martin, Ballston Lake

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A nice hotel but check in was delayed by more than 1 1/2 hours after arrival promised check in. Also, staff was unable to provide coffee for rooms - told because of supplier delays. Hotel is only a few blocks from Beale St. - which was both good and bad. An easy walk to Beale, but we were hounded by homeless on way back to hotel. No problem during day but as it got dark, became sketchy.
Stayed 2 nights in May 2025

8/10 Good

Demi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay definitely would recommend others to stay while in Memphis.
Stayed 2 nights in May 2025

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities
Michael at canopy refused to honor my confirmation stating Expedia cancelled my reservation
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

8/10 Good

Deene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There was loud music across the street . Had loud bass til 10 pm. Very annoying
Stayed 1 night in May 2025

8/10 Good

eric k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things that need to be changed are the way they wash towels. the cleaning materials should smell better, has chlorine smell. everything else was great
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Stayed 1 night in May 2025

6/10 Okay

john

Business traveler
Liked: Cleanliness, staff & service, room comfort
No water bottles or cups in the fitness room and no towels
Stayed 2 nights in May 2025

6/10 Okay

Connie A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived just before 5pm and our room wasn’t ready, although check in was 4pm. After waiting another 20 mins we got a room. The refrigerator didn’t work, there was a coffee pot but only decaf was available. There was one glass & one coffee cup. When we went to the front desk we were told there were no other rooms available and the coffee delivery hadn’t been received that week so only decaf available. We asked for an additional coffee mug & glass and housekeeping brought two coffee mugs, no glass available. Location was about 3 blocks from Beale St. There were a number of people living on the streets that the hotel allowed to walk on the property, asking patrons for cash. At times we did not feel safe although there was a significant police presence in the area. On the positive side, every employee was courteous and helpful when possible.
Stayed 2 nights in May 2025

2/10 Terrible

marjorie

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Chambre sur rue tellement mal insonorisée nous n’avons presque pas dormi c’était horrible. Par contre le staff de la reception super sympa et les valet aussi. Tarif parking super cher!
Stayed 3 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

very pleasant stay!
Stayed 2 nights in Apr 2025

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m done with Canopy Dirty beds smell like a middle Eastern salesman Food wasn’t good Coffee shop was not good. Barista out of order Can’t charge to room Neglected just like Memphis.
Stayed 2 nights in Apr 2025

6/10 Okay

Roy

Liked: Cleanliness, property conditions & facilities
Very convenient to local sites. Restaurant is poor service and mediocre food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Stayed 3 nights in Mar 2025

6/10 Okay

Cerissa

Liked: Cleanliness
Disliked: Staff & service
The hotel restaurant service was HORRIBLE! First they left us sitting for 30 minutes. Then we waited for more than an hour to finally receive burnt and cold food. Management never came over to apologize or even acknowledge us. Everything else about the hotel was good to average.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Streaming services would not work on TV. Talked to front desk and noone ever came up. Ended up falling asleep.so not too big of a deal
Stayed 1 night in Apr 2025

10/10 Excellent

nicholas

Stayed 1 night in Mar 2025

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Definitely one of the best.
Stayed 1 night in Apr 2025

8/10 Good

Loreta

Liked: Property conditions & facilities, room comfort
Rooms are not cleaned daily, towels are not changed
Stayed 2 nights in Apr 2025

10/10 Excellent

ROCKFORD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and so many places just in walking distance. Staff was amazing and the room was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Apryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025