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Big Cypress Lodge

5.0 star property

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Photo gallery for Big Cypress Lodge

3 bars/lounges, lobby lounge
Exterior
Interior entrance
3 bars/lounges, lobby lounge
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Pet friendly
  • Room service
  • Parking available

Explore the area

Map
1 Bass Pro Drive, Memphis, TN, 38105
  • Bass Pro Shops at the Pyramid
    ‪2 min walk‬
  • Beale Street
    ‪2 min drive‬
  • Orpheum Theatre
    ‪2 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Terrace Double Queen

1 bedroom, pillowtop beds, minibar, in-room safe

Terrace Double Queen

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interior Single King ADA

1 bedroom, pillowtop beds, minibar, in-room safe

Interior Single King ADA

  • 518 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Double Queen ADA

Interior Double Queen ADA | 1 bedroom, pillowtop beds, minibar, in-room safe

Interior Double Queen ADA

  • 518 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace King Suite ADA

1 bedroom, pillowtop beds, minibar, in-room safe

Terrace King Suite ADA

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Interior King Room

Interior King Room | 1 bedroom, pillowtop beds, minibar, in-room safe

Interior King Room

  • 518 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Exterior Double Queen

1 bedroom, pillowtop beds, minibar, in-room safe

Exterior Double Queen

  • 518 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace King Suite

1 bedroom, pillowtop beds, minibar, in-room safe

Terrace King Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Double Queen ADA

1 bedroom, pillowtop beds, minibar, in-room safe

Terrace Double Queen ADA

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interior Double Queen Room

Interior Double Queen Room | 1 bedroom, pillowtop beds, minibar, in-room safe

Interior Double Queen Room

  • 518 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Duck Cabin

1 bedroom, pillowtop beds, minibar, in-room safe

Duck Cabin

  • 530 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Treehouse King

Treehouse King | 1 bedroom, pillowtop beds, minibar, in-room safe

Treehouse King

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Exterior Double Queen ADA

1 bedroom, pillowtop beds, minibar, in-room safe

Exterior Double Queen ADA

  • 518 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Treehouse Double Queen

Treehouse Double Queen | 1 bedroom, pillowtop beds, minibar, in-room safe

Treehouse Double Queen

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fly Fishing Lodge

Fly Fishing Lodge | 1 bedroom, pillowtop beds, minibar, in-room safe

Fly Fishing Lodge

  • 1318 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Exterior Single King

Exterior Single King | 1 bedroom, pillowtop beds, minibar, in-room safe

Exterior Single King

  • 518 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About this property

Big Cypress Lodge

5-star hotel in Uptown
This smoke-free hotel features 2 restaurants, 3 bars/lounges, and a 24-hour fitness center. Other amenities include a 24-hour business center, valet parking, and a business center.
Big Cypress Lodge offers 103 accommodations with indoor private hot tubs and fireplaces. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and minibars. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include iPod docking stations and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. This 5-star property offers access to a 24-hour business center and meeting rooms.

This luxury hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Big Cypress Lodge is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Lookout - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fish Bowl - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Big Cypress Lobby Bar - Onsite lobby lounge. Open daily.
Wahlburgers Wild - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish, Turkish

Property amenities

Parking and transportation

  • Area shuttle up to 5 mi
  • Onsite parking available only on request
  • Self parking on site (USD 20 per night)
  • Secured valet parking on site (USD 20 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Big Cypress Lobby Bar
  • Fish Bowl
  • The Lookout
  • Wahlburgers Wild

Things to do

  • 24-hour gym
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Shopping mall

Family friendly

  • Bowling alley
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Self parking fee: USD 20.00 per night
  • Secured valet parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Big Cypress Lodge Memphis
Big Cypress Lodge
Big Cypress Memphis
Big Cypress
Big Cypress Lodge Hotel
Big Cypress Lodge Memphis
Big Cypress Lodge Hotel Memphis

Big Cypress Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1103 out of 1508 reviews
Rating 8 - Good. 189 out of 1508 reviews
Rating 6 - Okay. 108 out of 1508 reviews
Rating 4 - Poor. 49 out of 1508 reviews
Rating 2 - Terrible. 59 out of 1508 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Unique and beautiful. So peaceful.
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Stayed 1 night in Mar 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deffinetly would stay again!

Was a really cool place to stay. Did not disappoint.
Stayed 1 night in Feb 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2024

6/10 Okay

Julianne

Traveled with family

Room For Improvement

I was incredibly disappointed with my stay at Big Cypress Lodge in Memphis. From the moment we arrived, the service was underwhelming. The wait staff seemed more focused on their phones or chatting with each other than on ensuring guests had everything they needed. There was little effort to provide a welcoming or attentive experience. Additionally, the cleanliness of our terrace suite did not meet the high standards I would expect—especially given the price we paid. For a hotel of this caliber, I expected far better attention to detail. In contrast, my stay at the Big Cypress Lodge in Branson, Missouri, was outstanding. The service, staff, cleanliness, and overall experience were exceptional, leaving me thoroughly impressed. Naturally, I expected the same level of excellence in Memphis, but unfortunately, it fell far short. Given my experience, I will not be returning to the Big Cypress Lodge in Memphis, nor will I recommend it to others. I hope management takes these concerns seriously, as this location has significant room for improvement.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamila

Stayed 1 night in Feb 2025

10/10 Excellent

Tommy, Stockbridge

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing not to like. Excellent property. Best of everything. The staff was absolutely marvelous.
Stayed 2 nights in Feb 2025

10/10 Excellent

Delores

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice place, workers were wonderful
Stayed 1 night in Feb 2025

2/10 Terrible

Corina

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My family and I stayed at BIG CYPRESS LODGE on February 22, 2024, expecting a peaceful night. Instead, we endured an appalling experience. At 4:20 a.m., a heavily intoxicated couple in the adjacent room (Room 350) began shouting in the hallway, blasted their TV at unbearable volumes, and later produced unmistakable and inappropriate noises of a sexual nature. These disruptions were intolerable, especially for a family. Despite multiple calls to the front desk, staff took an unreasonable amount of time to respond. When they finally intervened, the noise stopped, but the trauma of the incident lingered. To make matters worse, I submitted a formal complaint to management over 48 hours ago and have received no acknowledgment or response whatsoever. This utter disregard for guest concerns both during and after our stay speaks volumes about the hotel’s priorities. A hotel of this reputation should prioritize guest safety, comfort, and accountability. Instead, we were subjected to negligence at every turn. I urge potential guests to reconsider booking here until management demonstrates basic professionalism and responsiveness.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

alexis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wilderness in 5th largest pyramid on earth

ok. had to stay. worth the stay. lux cabin suites. lookout restaurant lovely. relax, southern service style.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

GAIL, Glen Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, beautiful, organized, staff friendly. Shopping, dining, bowling, and an arcade. Was not impressed with the mattress and pillows felt they were cheap…something you for find in budget friendly hotel
Stayed 1 night in Feb 2025

10/10 Excellent

James, College Station

Liked: Cleanliness, staff & service, property conditions & facilities
Well, that was fun. Where else can you get a room with a view of a store sales floor? In our case, our balcony overlooked the boat area, so we could see fish swimming around. It was cool. More food options would have been nice, but we found a great place for breakfast nearby.
Stayed 1 night in Oct 2024

10/10 Excellent

Darnesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the novelty.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

2/10 Terrible

Pablo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unique hotel, wouldn’t stay there more than 2 days. They charged me for parking even though I didn’t have a car. Took me 2 hrs on multiple phone calls and never got the reimbursement. Plus they charged my $175 for no apparent reason, they couldn’t justify and it was very difficult to get a straight answer
Stayed 3 nights in Nov 2024

8/10 Good

James

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness

Expected better but would still stay again.

Room was well appointed and comfortable. Needed a good deep cleaning. It's obvious they only do a cursory cleaning between stays. Ate in the Lookout. Service was slow but that seems to be the norm for this restaurant. If you are a light sleeper, ask to be on the sides, they start setting up for breakfast at 4:30AM if you are near the elevator and are not very quiet or apologetic about it.
Stayed 1 night in Feb 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

rilwan

Stayed 1 night in Feb 2025

8/10 Good

Curtis, Olathe

Stayed 1 night in Feb 2025

10/10 Excellent

Krystel

Stayed 1 night in Feb 2025

8/10 Good

Kiejah

Traveled with partner
Liked: Cleanliness, staff & service
The property itself is awesome. I loved the view from the balcony in our room. It looked over the catfish pond. I loved the decor and the live gators as well. Our room was amazing. The bed was so comfortable and the jacuzzi tub was great after a long day. The only things I wish were better was, None of the tvs in the rooms or the lounge area got the channel that played the Super Bowl. It was only playing in the “ fish bowl” which is the bowling alley/ bar area but because it was Sunday that entire area closed at 7pm right before the half time show. Also neither the bar in the fishbowl or the bar by our room was fully stocked because both bartenders told me they didn’t have all the ingredients needed to make the drinks I was trying to order. I was there with my boyfriend for my birthday and I wanted one of the signature fishbowl drinks but was told they didn’t have the ingredients to make it. And the lounge couldn’t make a raspberry lemon drop. They were also out of some of the food we wanted to order as well.
Stayed 1 night in Feb 2025