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Best Western Plus Gen X Inn

2.5 star property

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Photo gallery for Best Western Plus Gen X Inn

Exterior
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Reception
Free continental breakfast
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1177 Madison Avenue, Memphis, TN, 38104
  • Minglewood Hall
    ‪17 min walk‬
  • Sun Studio
    ‪19 min walk‬
  • Beale Street
    ‪2 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Gen X Inn

Hotel in Midtown
A fitness center, a business center, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, RV/bus/truck parking, and a front-desk safe are onsite.
Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wired and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Plus Gen X Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Best Western Plus Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 342 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verdell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Benjamin

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

BRANEQUA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Soman

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The room
Stayed 1 night in Nov 2024

6/10 Okay

Gerisha

Traveled with family
The room was nice and spacious. The toilet is extremely low to the floor. Check in was at 3pm and house keeping was cleaning my room when I arrived at 3:30pm. The lobby floor area needed to have been mopped properly.
Stayed 1 night in Nov 2024

10/10 Excellent

rossana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and safe
Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
So disappointed!! When we asked for another blanket, we were told they didn’t have any. The whole experience was terrible. The coffee machine was broken in the lobby and cars were broken into while we were there. We will not being staying at a best western any more!
Stayed 2 nights in Oct 2024

8/10 Good

Janielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable option when in Memphis.
Stayed 1 night in Nov 2024

4/10 Poor

Jodi

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Checked in around 5 p.m. Upon entering the lobby, we were buzzed in. There is bullet proof glass/plexiglass surrounding the reception area. There is a sign posted about frequent break-ins in the parking area. When we went to our room, the door was wide open, and hadn't been cleaned from previous occupant. Went back down to receptionist, and there was no one to be found....waited 5-10 minutes before anyone reappeared. You would think the receptionist and cleaning crew would be in contact with room availability. Very unprofessional. Would not recommend.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Oct 2024

10/10 Excellent

samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
Disappointed
Very disappointed when I arrived. Room was comfortable. Breakfast adequate but coffee machine was broken so you had to use the microwave to warm drinks. Not a lot of choice. Would not stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Cyndi

Stayed 2 nights in Sep 2024

2/10 Terrible

Aleyda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Khalifah

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient to the LeMoyne-Owen College.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Bonnie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised it was located in what appeared to be in a run-down area when it was among the medical schools. The rooms looked like they had been recently remodeled but had bad areas. Our area above our mirror was rumpled and actually peeling. The grout around the shower was not done well, the vinyl shade on the window was in bad shape. A pickup had a window taken out and stuff was gone.
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this location. Staff was friendly, nice & assists with all accommodation request needed.
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Zalaece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. I had special instructions an every one was met.
Stayed 2 nights in Sep 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience staff was friendly.
Stayed 5 nights in Sep 2024

8/10 Good

Amber

Traveled with group
Liked: Staff & service
Nice
Stayed 2 nights in Jul 2024