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Best Western Plus Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Galleria Inn & Suites

Exterior
Fountain
Pillowtop beds, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
8635 Us Highway 64, Memphis, TN, 38133-4122
  • Wolfchase Galleria
    ‪16 min walk‬
  • Saint Francis Hospital - Bartlett
    ‪3 min drive‬
  • Bellevue Baptist Church
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed) | Pillowtop beds, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Galleria Inn & Suites

Hotel in Wolfchase
A fitness center, a snack bar/deli, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available once per stay.
Best Western Plus Galleria Inn & Suites offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. Event facilities measuring 500 square feet (46 square meters) include conference space. This Memphis hotel also offers a fitness center, multilingual staff, and a garden. Complimentary self parking is available on site.

Best Western Plus Galleria Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Galleria
Best Western Plus Galleria Inn Memphis
Best Western Galleria Inn Memphis
Best Western Galleria Memphis
Bartlett Best Western
Best Western Bartlett
Best Western Galleria Hotel Memphis
Best Western Memphis
Best Western Plus Galleria Inn
Best Western Plus Galleria Memphis
Best Western Plus Galleria
Best Western Galleria Inn Suites
Plus Galleria & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel
Best Western Plus Galleria Inn & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel Memphis

Best Western Plus Galleria Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 380 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 108 out of 1003 reviews
Rating 2 - Terrible. 102 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Ok for one night.
The lady at check in was not very friendly. She did her job but was not welcoming. The beds were a little hard and everytime the other person in the bed moved, the whole bed bounced. I was sleeping with a 50lb 9 year old and it still bounced really bad. The AC did not kick on during the night so the room was too warm. It wasn't hot but too warm for my comfort. The ice machine on our floor did not work so we had to go downstairs to get ice. Breakfast was ok, but very limited optiond. There were only 3 bread choices, 1 type of muffin, french toast and a raisin cinnamon bagel. The waffles were good. The halls smelt musty but they were clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Darrein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
My room was facing the traffic so very noisy I’m hoping I’ll be able to sleep tonight
Stayed 1 night in Nov 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

This is my favorite hotel to visit very clean and cozy
Stayed 3 nights in Nov 2024

4/10 Poor

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities
Under reconstruction, needs to close until work is completed !!!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Very comfortable and nice breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

Zachary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Breakfast was early and always fresh. Room was attentively cleaned upon request. Security was always on patrol
Stayed 5 nights in Nov 2024

10/10 Excellent

Anderson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was spacious for us. And the location was great close to the mall and different places to eat.
Stayed 1 night in Nov 2024

10/10 Excellent

Wesley V.

Stayed 2 nights in Oct 2024

8/10 Good

Touran

Liked: Staff & service
Overall a good stay!
Stayed 1 night in Nov 2024

8/10 Good

Urura

Traveled with partner
Liked: Amenities, property conditions & facilities
This is a reasonably priced hotel and the King Suite we stayed in was really nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Virgie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay here again. The whole third floor stinks. Smells like a nursing home mixed with old cigarette smell. Everything looks outdated. The towels are thin and couldn’t turn the tv off. Didn’t care for the lady at front desk either. Put us in an accessible room and when asked to be in a non accessible room, claimed they were all full even though we had gotten there an hour after check in and it was only a few cars in the lot. They throw in the word Galleria to get you. It gives more 50 a night motel than hotel. Best thing was the waffles and nescafe.
Stayed 2 nights in Oct 2024

8/10 Good

elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was average, no fruit offered.
Stayed 1 night in Oct 2024

10/10 Excellent

Robbyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Quiet & comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Traveled with group
Stayed 2 nights in Oct 2024

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room too close to highway and was able to hear the traffic. Room & bathroom were clean. Staff was very helpful. Beds were comfortable
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place
Decent stay - hallway and elevator smelled bad. Comfortable bed, but could have had better pillows. Decently cleaned.
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas, Fonthill

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was comfortable and clean and the breakfast had a variety of gluten free foods we could eat. We enjoyed our stay.
Stayed 1 night in Oct 2024

8/10 Good

Houa K

Traveled with family
Liked: Cleanliness, property conditions & facilities
Didn't like the breakfast staff. They started putting chairs up at 935am on Sunday morning! They refused to refill anything so lots of people including our family of 3 got leftovers. I have always stayed at BW for their rooms and breakfast. This was disappointing at breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good balance quality vs price. The rooms were clean, the amenities were clean too.
Stayed 2 nights in Oct 2024