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Sofitel Melbourne On Collins

5.0 star property

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Photo gallery for Sofitel Melbourne On Collins

Property entrance
Bar (on property)
Front of property - evening/night
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
25 Collins Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪10 min walk‬
  • Rod Laver Arena
    ‪14 min walk‬
  • Melbourne Cricket Ground
    ‪1 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Deluxe Suite, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Bay View, Corner

  • 538 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Deluxe Room, 1 King Bed, Park View

  • 409 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Exterior

Superior Room, 1 King Bed, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club Lounge Access, City View (Club Sofitel Access) | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access, City View (Club Sofitel Access)

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, River View

  • 388 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Opera. Residence)

  • Sleeps 6
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

View from room

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

  • 829 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Corner (Ambassador)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Corner (City or Bay Views)

City view

Luxury Room, 1 King Bed, Corner (City or Bay Views)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds, City View

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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4.5 out of 5, Wonderful, (1002)
$217 nightly
The price is $217 total
includes taxes & fees
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About this property

Sofitel Melbourne On Collins

5-star Melbourne hotel, connected to a shopping center in Melbourne Central Business District
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sofitel Melbourne On Collins offers 363 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This luxury hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Sofitel Melbourne On Collins is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
No35 - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium Bar on 35 - This bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Thai, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (AUD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Atrium Bar on 35
  • No35

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,382 square feet of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 50 for adults and AUD 25 for children
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 30 minutes per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Sofitel Melbourne On Collins Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Superb service. Stunning views.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dina

Stayed 4 nights in Feb 2025

10/10 Excellent

Fairlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful will definitely stay again 🤗
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Amenities in the tin were very nice. Very convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kiera

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly, helpful staff. I’d stay here again in a flash!
Stayed 1 night in Feb 2025

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

We had a lovely stay at Sofitel. Our room was on level 50 with spectacular river views. It was all we could have asked for, very comfortable bed and pillows, and quite spacious. Staff were very helpful, we arrived a little early but our room was ready for us so check in was quick and easy. We enjoyed a drink after dinner on level 35, service was excellent. Breakfast was also excellent with plenty to choose from. One small blemish - the water pressure in the bathroom wasn’t great and it was tricky getting the shower water temperature just right with no mixer. Otherwise 10/10, thank you Sofitel for a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if you're going to the Australian Open or exploring the downtown area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 2 nights in Feb 2025

8/10 Good

Jiamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, tram stop was right outside the hotel. Area was clean and felt safe. Staff were friendly and helpful from check in through to check out. A hotel staff went out of the way to gift a small gift to my boy after he complimented the hotel. Room was clean, had great view of the city and super comfortable for my 6 nights. One point to note - I had to call guest service everyday to ask for water as it wasn’t replenished during housekeeping. Other than this, the stay was perfect. We’ll definitely be back.
Stayed 6 nights in Jan 2025

4/10 Poor

Joshua

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This is far from a 5 star hotel these days. More like a 3.5 star at best.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Great hotel and convenient location
Stayed 2 nights in Jan 2025

10/10 Excellent

Jung

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Sofitel was in an excellent location with lots of attractions within walking distance.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Beautiful hotel. Downside is that both restaurants close too early and then actually close even earlier than they advertise. Delicious room service breakfast though
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location visiting tennis; super helpful staff throughout.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the blue chair & the views. Bathroom needs updating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sofitel for our 1 year wedding anniversary and we got a free room upgrade thanks to Josh who truely looked after us and made sure we had a special stay. The room, amenities, location of the hotel were absolutely perfect. The views are also breathtaking, not to mention the lobby and building itself. 100000/10 could not recommend this hotel more. Would always choice Sofitel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurpreet

Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, excellent customer service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Sofitel Melbourne is amazing!

Amazing although I wish the front desk had asked if I wanted to eat at restaurant as all was booked when I wanted to go. I did dinner in room instead so that I could enjoy the view. Breakfast was incredible!
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, kind and helpful staff, good room size and great views.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of getting to free trams and the short walk to the sporting hubs.
Stayed 4 nights in Dec 2024