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Aparthotel

Quest NewQuay

4.0 star property
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Lobby
1 bedroom, premium bedding, in-room safe, laptop workspace
Two Bedroom Executive Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services
Lobby
Two Bedroom Executive Apartment | Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Dryer
  • Barbecue grill
  • Gym
  • Outdoor Space
  • Air conditioning
$119
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
26 Caravel Lane, Docklands, VIC, 3008
  • Marvel Stadium
    ‪7 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪19 min walk‬
  • Crown Casino
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Studio Executive

Studio Executive | 1 bedroom, premium bedding, in-room safe, laptop workspace

Studio Executive

  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive Apartment

One Bedroom Executive Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 516 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

LCD TV, Netflix, iPod dock, streaming services

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services

Two Bedroom Executive Apartment

8.0 out of 10
Very good
(2 reviews)
  • 828 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services

One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Studio

9.4 out of 10
Exceptional
(9 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Executive

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 5

View all photos for Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Studio

  • Sleeps 2

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, laptop workspace

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Executive Apartment

1 bedroom, premium bedding, in-room safe, laptop workspace

Two Bedroom Executive Apartment

  • Sleeps 5

View all photos for One Bedroom Executive Apartment

1 bedroom, premium bedding, in-room safe, laptop workspace

One Bedroom Executive Apartment

  • Sleeps 2

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  • Dryer
  • Free WiFi
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4.6 out of 5, Wonderful, 1,444 reviews
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About this property

Quest NewQuay

4-star aparthotel in Docklands
This aparthotel features a 24-hour fitness center, a rooftop terrace, and a 24-hour business center. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Each apartment provides a dryer and a refrigerator, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include an iPod dock and Netflix. Limited housekeeping is available.
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 4-star property. This Melbourne aparthotel also offers a 24-hour fitness center, a rooftop terrace, and barbecue grills. Concierge services and a complimentary grocery shopping service can be provided.

Quest NewQuay has designated areas for smoking.

Languages

Chinese (Mandarin), English, Greek, Hindi, Italian, Maltese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • iPod dock
  • LCD TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Computer station
  • Conference space
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Handrails in hallways (50 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • 24-hour gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 221 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 1.43 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Quest NewQuay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 506 out of 762 reviews
Rating 8 - Good. 184 out of 762 reviews
Rating 6 - Okay. 39 out of 762 reviews
Rating 4 - Poor. 20 out of 762 reviews
Rating 2 - Terrible. 13 out of 762 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, room exceeded expectations
Stayed 1 night in May 2025

8/10 Good

Christian

Liked: Cleanliness, room comfort
Great stay. Room was clean and comfortable. Staff were friendly, and check-in and check-out were super easy. Basic studio does not have a balcony which was unclear wheen booking.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tace

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Stayed 1 night in May 2025

10/10 Excellent

Ronan Kevin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Always friendly staff and convenient location
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, staff were helpful and great location
Stayed 1 night in May 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay. Quite and comfortable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Quinten

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here several occasions now & really enjoy it, great location close to restaurants, shopping, public transport. Always quiet & easy to navigate around. Staff are always super helpful & nothing is to much trouble.
Stayed 1 night in May 2025

6/10 Okay

Liling

Traveled with family and small children
Disliked: Cleanliness
The location of this hotel was excellent being next to a tram stop which was free travel into the CBD. However we had a car, and I did not realise that car parking is not covered under the hotel room rate. In addition, we were told there were limited car spots and it was booked out, so we needed to park at a nearby outdoor carpark for $28/day. The cleanliness and property condition left something to be desired. One of our 2 room keys did not activate the lights in the room. There was mould on the bottom corner of the shower. And when I lifted the covers on the first night, there were shoe prints on the bedsheets. When I phoned reception, they brought new sheets but left us to change them. Then when I lifted the sheets off the bed, I saw that the mattress protector was stained yellow and even had someone’s period stain on it! Overall a great location, but a disappointing experience for a 4 star hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Sophia, Piangil

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet location and still so close to the city
Stayed 1 night in May 2025

6/10 Okay

Ashley

Stayed 2 nights in Apr 2025

10/10 Excellent

Yusuke

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Yan

Business traveler
Liked: Cleanliness
Disliked: Amenities
Pros : Very convenient location with IGA, woolies and dan Murphy’s nearby, close to the tram station as well. Water pressure in the bathroom is good and staff is very helpful. Cons : The bed is really hard that I couldn’t sleep properly, they use two single beds to combine as a queen size bad which is very annoying. Toilet is a bit stinky. My key card couldn’t connect to the holder properly causing the lights keep going on and off. Very limited amenities. Overall not recommended unless you want a cheap place to stay and close to groceries.
Stayed 2 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
In Docklands, good for Docklands events.
Stayed 1 night in Apr 2025

8/10 Good

Suk Won

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean apartment. Everyone was very nice and polite.
Stayed 4 nights in Apr 2025

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a studio room. Was clean and tidy. Big enough for a 5 night stay. There is a small stove top and microwave. Laundry is available by reception. Tram stop is just around the corner. Woolworths and restaurants is a five walk away. Would definitely stay again
Stayed 5 nights in Apr 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful experience staying at the Quest NewQuay and highly recommended. Staffs very friendly and accomodating when checking out late. Definitely will be staying here again when in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, room comfort

Docklands Party

Spot on . Easy transaction . Property was as described. Staff were friendly and helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Second stay at this property, reception desk is fantastic, very clean room and well-equipped. Excellent dining and bars nearby, including a couple of breakfast options. Tram stops 3 minutes walk away. Will stay again in the future.
Stayed 1 night in Apr 2025

10/10 Excellent

Ruizhi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet property and only minutes from the CBD.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Very friendly & helpful receptionists
Stayed 1 night in Apr 2025