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Quest Frankston

4.0 star property

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Photo gallery for Quest Frankston

Balcony
Front of property - evening/night
Two Bedroom Apartment | Living room | LED TV
Studio | 2 bedrooms, desk, iron/ironing board, cribs/infant beds
Two Bedroom Apartment | Living room | LED TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
377 Nepean Highway, Frankston, VIC, 3199
  • Frankston Beach
    ‪5 min walk‬
  • Frankston Arts Centre
    ‪14 min walk‬
  • Cranbourne Racecourse
    ‪18 min drive‬
  • Melbourne, VIC (MEB-Essendon)
    ‪57 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living room | LED TV

Two Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 882 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Studio

2 bedrooms, desk, iron/ironing board, cribs/infant beds

Studio

8.0 out of 10
Very good
(15 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

2 bedrooms, desk, iron/ironing board, cribs/infant beds

One Bedroom Apartment

9.4 out of 10
Exceptional
(8 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Beach nearby, white sand

Quest Frankston on the Bay

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (847)
$129 nightly
The price is $129 total
includes taxes & fees
Quest Frankston on the Bay

About this property

Quest Frankston

4-star hotel in Frankston
An outdoor pool, a snack bar/deli, and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Limited housekeeping is available.
Quest Frankston offers 66 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate dining areas. LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 161 square feet (15 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Quest Frankston has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AUD 12.50 per person
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 161 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 12.50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Frankston Apartment
Quest Frankston
Quest Frankston Hotel
Quest Frankston Frankston
Quest Frankston Hotel Frankston

Quest Frankston Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 156 out of 382 reviews
Rating 8 - Good. 143 out of 382 reviews
Rating 6 - Okay. 50 out of 382 reviews
Rating 4 - Poor. 20 out of 382 reviews
Rating 2 - Terrible. 13 out of 382 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Callum

Traveled with partner
Disliked: Property conditions & facilities
The desk chair had a broken back support and was dirty/stained. The iron water tank couldn't close so it leaked when I used it. The occupants of the room next door spent the night coughing their lungs out making it hard to get much sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy staying here
Stayed 2 nights in Mar 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at check in was lovely. The apartment was clean and comfortable although the blankets on the bed were very thin and there were no spare blankets in the wardrobe. Very close to the shops, plenty of parking and easy to get to.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with group
Stayed 1 night in Mar 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff really nice rooms very clean loved the car park and recycling bin. Access and the pool was really good and clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OVERNIGHTER

Had an overnighter & my room was quiet ^& comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Shauna

Traveled with group
Liked: Staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Feb 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fridge leaked all over the floor
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Izak

Business traveler
Disliked: Property conditions & facilities
Our studio room was functionally ok, but decidedly spartan: plastic kettle, no coffee plunger, very few tea bags, missed one bed lamp, blinds but no curtains, no bedside outlets to charge a phone, shower head only partially working, no elevator to upper level. On the positive side, king bed was comfortable and the neighbors were quiet. Good off street parking.
Stayed 1 night in Feb 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet. Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Stayed 1 night in Jan 2025

6/10 Okay

Sharon Stone and Wes

Traveled with family
Liked: Staff & service
I was confused by the daily cleaning - it was apparent the cleaners came into our room but they didn’t clean everything, didn’t empty bins nor make the beds. We ended up putting the do not disturb on the door because we didn’t want them in there if they weren’t cleaning properly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tegan

Stayed 1 night in Dec 2024

2/10 Terrible

Tom

Stayed 4 nights in Nov 2024

4/10 Poor

leigh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

shane

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Towels were dirty
Stayed 2 nights in Nov 2024

10/10 Excellent

Normandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankston Run Festival stay

Great place to stay, just enough distance from Frankston central but walkable distance. 3rd floor apartments might not be suitable who find walking up stairs but great view for others. Sophie at reception was wonderful as well, cheerful and professional
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica Maree

Stayed 1 night in Oct 2024

8/10 Good

Majda

Liked: Cleanliness, staff & service, property conditions & facilities
We required only a night stay & this suited our needs perfectly with easy parking & convenient location. Staff were friendly & helpful.
Stayed 1 night in Oct 2024