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Mercure Pakenham

4.0 star property

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Photo gallery for Mercure Pakenham

Bar (on property)
Meeting facility
Pillowtop beds, minibar, in-room safe, desk
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Air conditioning
$126
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
77 Racecourse Rd, Pakenham, VIC, 3810
  • Dandenong Ranges National Park
  • Gumbuya Park
    ‪14 min drive‬
  • Puffing Billy Steam Train
    ‪33 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 35 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • 30 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 2 Queen Beds

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Mercure Pakenham

4-star hotel in Pakenham
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Change of towels is available on request.
Mercure Pakenham offers 64 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 45-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Melbourne hotel also offers concierge services, laundry facilities, and an elevator. Complimentary uncovered self parking is available on site.

Mercure Pakenham has designated areas for smoking.

Mercure Pakenham has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 89 427 589 170

Property is also known as

Mercure Pakenham Hotel
Mercure Pakenham Pakenham
Mercure Pakenham Hotel Pakenham

Mercure Pakenham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 161 reviews
Rating 8 - Good. 34 out of 161 reviews
Rating 6 - Okay. 5 out of 161 reviews
Rating 4 - Poor. 1 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay... Quiet, beside a restaurant, breakfast on site if you want a quick Continental bfast, close to major hwy, and another arterial road. Rooms are very well appointed, double glazed, with lifts. I particularly liked the effort that Mercure is going to eliminate plastic. I appreciate that
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 3 nights in May 2025

10/10 Excellent

Dina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

This is not the first time we have stayed at this hotel. The rooms are quiet, comfortable and clean. The train station is a 15 minute walk away as is the local shopping centre. The club next door provides good meals. Our only criticism is with the size of the bath towels and the fact that consumables such as milk and toilet paper are not replenished when the stay is longer than 1 night.
Stayed 3 nights in Apr 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff lovely rooms food option next door a bit over priced
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Darryl, Baulkham Hills

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on a business trip. Extremely friendly staff and great room.
Stayed 1 night in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and more than happy to help.
Stayed 1 night in Mar 2025

10/10 Excellent

Daminder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. And hotel. Love you guys. Thanks to Tikka. Emma. And marcedona. Excellent staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Chrystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 1 night in Jan 2025

8/10 Good

Reath

Clean,
Stayed 1 night in Mar 2025

10/10 Excellent

Sirshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient Staff very friendly especially Macrina helped me with attire No cleaning service on Sunday was inconvenient But a must return Hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room big tv big bathroom
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

jasin

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t get towels in the room in a late arrival so couldn’t shower and go to bed.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Vincent

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel modern nicely equipped .

10/10 Excellent

Lindy

Traveled with pets
Liked: Cleanliness, staff & service
Nice and clean
Stayed 3 nights in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good sized bathroom with walk in shower. Friendly staff, easy check in and check out. Plenty of off street parking included in the rate.
Stayed 1 night in Jan 2025