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Mercure Melbourne Therry Street

4.0 star property

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Photo gallery for Mercure Melbourne Therry Street

View from property
Privilege, Studio, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk
Exterior
Studio, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
43 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪2 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Marvel Stadium
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Studio, 1 Queen Bed

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Studio, 1 Queen Bed

Privilege, Studio, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Privilege, Studio, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Studio, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

ibis Melbourne Hotel and Apartments

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, (1001)
$94 nightly
The price is $94 total
includes taxes & fees
ibis Melbourne Hotel and Apartments

About this property

Mercure Melbourne Therry Street

4-star hotel in Melbourne Central Business District
Along with a business center, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Mercure Melbourne Therry Street offers 80 accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site at this 4-star property. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Mercure Melbourne Therry Street is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking; discounts available
  • Limited onsite parking

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mercure Melbourne Therry Street
Mercure Therry Street
Mercure Therry Street Hotel
Mercure Therry Street Hotel Melbourne
Mercure Melbourne Therry Street Hotel
Mercure Melbourne Therry
Mercure Melbourne Therry Street Hotel
Mercure Melbourne Therry Street Melbourne
Mercure Melbourne Therry Street Hotel Melbourne

Mercure Melbourne Therry Street Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 1000 reviews
Rating 8 - Good. 456 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Simone

Traveled with family
Stayed 4 nights in Mar 2025

6/10 Okay

Lorato

Stayed 16 nights in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location and very easy check in even though I was early!
Stayed 2 nights in Feb 2025

6/10 Okay

Babu

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Risteard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue as a group was due to the dining room being out of service there was not a communal area to sit and chat as a group on site, otherwise enjoyed our stay.
Stayed 3 nights in Jan 2025

8/10 Good

Gretchen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dingy, but quite functional. Good value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to city centre, trams nearby. No street noise
Stayed 5 nights in Jan 2025

6/10 Okay

Sharon

Traveled with partner
Liked: Staff & service
Very central
Stayed 5 nights in Jan 2025

10/10 Excellent

Adi Alesi

Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stay was great. Nice and quiet which I loved. House keeping was great! they went above and beyond servicing my needs :)
Stayed 4 nights in Dec 2024

6/10 Okay

Dylan

Liked: Staff & service
Check in lady was lovely and really helpful. Rooms in need of a refurbish but overall ok
Stayed 2 nights in Nov 2024

2/10 Terrible

Gildas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my worst hotel experience so far. After checking in (for 4 days) and getting to my room, I came back down to let the hotel receptionist there was a horrible sewer gas smell in my room. His answer “sorry, we are fully booked for the next two days”. I figured the smell was coming from the bathroom, so I had to brace myself each time I went in there. The rest of the time I had the bathroom door closed (it helped a lot). I’ve requested a room change on day 2, but got the exact same answer. I definitely do not recommend this hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Maiya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
good location, friendly staff, clean and comfortably sized rooms :)
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fujifilm
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandro

Stayed 1 night in Sep 2024

10/10 Excellent

Shiela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and near many POI. Good staff service.
Stayed 2 nights in Aug 2024

4/10 Poor

Glenn

Business traveler, Traveled with partner
Liked: Staff & service
I was taught "If you've nothing nice to say, don't say it!"
Stayed 2 nights in Jul 2024

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, fantastic location. Cooking facilities gives options, but heaps of dining choices close by. Great transport links. A lick of paint wouldnt hurt. Iverall highly recommend
Stayed 6 nights in Jul 2024

8/10 Good

Junjun, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Michael, Honolulu

Liked: Cleanliness, staff & service
Pretty good room but essentially no hotel lobby. The hotel is basic and functional and fine.
Stayed 6 nights in May 2024

10/10 Excellent

Adriana

Stayed 2 nights in Apr 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and excellent staff
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 5 nights in Apr 2024

8/10 Good

Louisa

Traveled with group
Liked: Cleanliness, staff & service
Staff were very friendly and helpful. Room was clean though the couch looked a bit rough and carpet looked like it needed a deep clean. Bathroom and shower were excellent. Kitchen was good. TV was an big issue for me. It wouldn't connect to a channel until I had to switch the mains power off to the room and back on again to get it to connect (I did this as per concierge advice), sometimes I had to run through this process 2-3 times before I got a a channel. When I say A channel, that's what I meant, I only had a choice of one channel. On top of that, my friend is registered deaf, she can hear with special hearing aids but likes the text on when watching TV and even that didn't work, so that aspect dampened an otherwise good experience.
Stayed 3 nights in Mar 2024