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Hotel Grand Chancellor Melbourne

4.0 star property

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Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Reception
Premier King Room | View from room
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪6 min walk‬
  • Melbourne Central
    ‪6 min walk‬
  • Collins Street
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Front of property

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4.4 out of 5, Excellent, (2159)
$179 nightly
The price was $199
The price is $179 total
includes taxes & fees
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About this property

Hotel Grand Chancellor Melbourne

4-star hotel in Melbourne Central Business District
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 6 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This family-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Grand Chancellor Melbourne is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 473 out of 1082 reviews
Rating 8 - Good. 379 out of 1082 reviews
Rating 6 - Okay. 133 out of 1082 reviews
Rating 4 - Poor. 60 out of 1082 reviews
Rating 2 - Terrible. 37 out of 1082 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler and Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

nagapradeep

Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fantastic location
Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was quick and easy to check into.
Stayed 1 night in Feb 2025

8/10 Good

AMANDA

Traveled with partner
Liked: Amenities
Excellent stay, very modern, clean room on the 16th floor. Reception staff excellent. Only very minor hiccup with the lifts, will be great when works completed.
Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Stayed 1 night in Jan 2025

8/10 Good

Harshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the middle of China Town

Excellent area for food and pubs.
Stayed 8 nights in Jan 2025

10/10 Excellent

Roger

Stayed 2 nights in Feb 2025

8/10 Good

Liz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was ok, breakfast was excellent. Took a long time to get our security deposit back & alot of emails, which was annoying. But we did enjoy our stay and the staff are very helpful with directions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Amazing staff, great service. Ruby and Melinda in particular made our trip easy and personable. Will be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

8/10 Good

Craig

Stayed 1 night in Feb 2025

6/10 Okay

Aubin

Traveled with partner
Liked: Staff & service, amenities
There was renovation work going on in the Property. The entrance to the Hotel was through the back and the carpets were smelly. Being on the 6th floor could hear loud noise. The room was clean but decor inside was old and closet space small and no safe to secure important documents. Its centrally located thats the only thing which we liked about the property.
Stayed 6 nights in Jan 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like to TV picture, it was not of good quality on all channels I tried.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Nice room, great breakfast. Would like to return when pool and lifts are fixed. Will reserve judgement till then
Stayed 1 night in Jan 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, clean and comfortable. Great staff.

Great 2 night stay. Staff very helpful, comfortable bed and clean room. Great value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ways a great place to stay great price an good people
Stayed 4 nights in Jan 2025

8/10 Good

Xuechao

Liked: Staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Street noise too loud

Stayed 2 nights in Jan 2025

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most appealing looking entry and reception but room was very clean and well equipped with everything needed, like hairdryer, iron, kettle, shower wash shampoo conditioner etc. nice checkout time at 11am. Can leave bags on checkout if flying out late was greatly appreciated. I’d stay here again. Thanks.
Stayed 1 night in Jan 2025

10/10 Excellent

Peejay

Stayed 2 nights in Jan 2025

6/10 Okay

Nadia

Stayed 4 nights in Jan 2025

10/10 Excellent

Marija, Auckland

Liked: Cleanliness, staff & service
Great location and reasonable priced. Some of the facilities were unavailable and elevator to or was in process of being repaired. For people staying longer I recommend booking bigger room
Stayed 16 nights in Jan 2025