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Hotel Grand Chancellor Melbourne

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Exterior
Reception
Premier King Room | View from room
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪6 min walk‬
  • Melbourne Central
    ‪6 min walk‬
  • Collins Street
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Radisson on Flagstaff Gardens Melbourne

Hot Tub
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1090)
The price is $209
per night
$230 total
includes taxes & fees
Feb 7 - Feb 8
Radisson on Flagstaff Gardens Melbourne

About this property

Hotel Grand Chancellor Melbourne

4-star hotel in Melbourne Central Business District
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 6 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This family-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Grand Chancellor Melbourne is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 427 out of 1014 reviews" "
Rating 8 - Good. 360 out of 1014 reviews" "
Rating 6 - Okay. 130 out of 1014 reviews" "
Rating 4 - Poor. 61 out of 1014 reviews" "
Rating 2 - Terrible. 36 out of 1014 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great location that allowed me to get around the city quickly by foot or on the #96 tram. It is in the free zone, so if your stay is within that area, there is no extra costs for transport around. The staff were all very friendly. It was also convenient for walking home after a show at the Princess Theatre.
Stayed 2 nights in Oct 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to theatres great breakfasts good staff
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Oct 2024

4/10 Poor

Ross

Disliked: Property conditions & facilities
Lifts difficult
Stayed 1 night in Oct 2024

8/10 Good

Graeme

Traveled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean rooms
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay except it was a little noisy
Stayed 1 night in Oct 2024

6/10 Okay

Janette

Traveled with family
Liked: Cleanliness, staff & service, amenities
We felt fortunate to get an upgrade, however we were on the 5th floor and the street noise was loud, and sometimes frightening with horns and alarms going off We asked for 2 separate beds but got 1 big bed. The bed was comfortable. The shower leaked water all over the floor which was hard to clean up without more towels
Stayed 1 night in Oct 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay in the City
Hotel was very clean and comfortable. Location is close to shopping, restaurants and trams. Very nice hotel.
Stayed 1 night in Oct 2024

8/10 Good

Grant, SOUTH BRISBANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Bineesh

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Undergoing internal refurbishment at the moment. Will be better no doubt when the works are complete
Stayed 2 nights in Oct 2024

4/10 Poor

Wayne

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Would stay again
Stayed 1 night in Jul 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Sally-ann

Stayed 1 night in Sep 2024

8/10 Good

suzanne

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was in a convenient location for the theatre precinct. However, there was an issue with only having one very slow lift. On our last day we couldn't get down from the thirteenth floor and no one had contacted us about why the lift was out of action. Also, the front steps would be problematic f a young woman with a bag that she could not carry up the stairs.or older people or people with heavy bags. My husband had to help
Stayed 2 nights in Sep 2024

4/10 Poor

Elias

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very bad
Stayed 5 nights in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location for where we needed to be
Stayed 1 night in Oct 2024

8/10 Good

Souveek

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

GABRIEL, Bowen Hills

Traveled with partner
Liked: Staff & service, amenities
I am aware that the hotel is undergoing renovations, but access to my room by the lift was a bit problematic. Other than that, everything was fine :-)
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Leanne

Liked: Staff & service
Disliked: Property conditions & facilities
lifts were not functioning, and you had to walk around through many doors and passages just to access your room. fire alarm went off with 3 fire trucks at midnight causing lack of sleep. room is way too noisy with street frontage Noise and we stayed in your top dollar room. wasn't good enough. i won't be staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great
Stayed 1 night in Oct 2024