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Hotel Chadstone Melbourne MGallery

5.0 star property

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Photo gallery for Hotel Chadstone Melbourne MGallery

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Sports facility
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Bar
  • Gym

Explore the area

Map
1341 Dandenong Road, Malvern East, VIC, 3148
  • Chadstone Shopping Mall
    ‪1 min walk‬
  • Waverley Basketball Stadium
    ‪4 min drive‬
  • Caulfield Racecourse
    ‪6 min drive‬
  • Moorabbin, VIC (MBW)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 2 Queen Beds

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Open Bathroom)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Langham, Melbourne

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (1108)
The price is $294
per night
$323 total
includes taxes & fees
Feb 25 - Feb 26
The Langham, Melbourne

About this property

Hotel Chadstone Melbourne MGallery

5-star Melbourne hotel, connected to a shopping center in Malvern East
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite. Housekeeping is available on request.
Hotel Chadstone Melbourne MGallery offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.
In addition to a full-service spa, Hotel Chadstone Melbourne MGallery features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library. Parking is available onsite for a surcharge.

Hotel Chadstone Melbourne MGallery is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Pastore Restaurant - Onsite restaurant.
Altus Rooftop Bar - Onsite rooftop bar. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 43 to 43 for adults and AUD 21.50 to 43 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Shopping mall
  • Spa tub
  • Yoga classes

Family friendly

  • Free crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 43 to 43 for adults, and AUD 21.5 to 43 for children
  • Covered self parking fee: AUD 50 per day (in/out privileges)
  • Covered valet parking fee: AUD 70 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a security system

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Hotel Chadstone Melbourne MGallery Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 292 out of 456 reviews
Rating 8 - Good. 98 out of 456 reviews
Rating 6 - Okay. 34 out of 456 reviews
Rating 4 - Poor. 17 out of 456 reviews
Rating 2 - Terrible. 15 out of 456 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for a high grade hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staycation for myself and a friend and our 9 year olds, while we enjoyed all Chadstone has to offer for both kids activities and shopping for the mums. They LOVED the drink on arrival. High standard of service, rooms were lovely. Breakfast buffet was a highlight. 10/10 will stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

KEDAR

Stayed 3 nights in Oct 2024

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

vaibhav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to chadstone shopping mall
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic we had no problems at all
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indulgence.
Luxury and comfort. Next to huge shopping centre.
Stayed 1 night in Oct 2024

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the pool and spa area. The breakfast buffet was excellent. The free drinks at reception were a nice touch too. Would definitely go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quite surprised by the standard. Excellent service and convenient for Caulfield Cup weekend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful customer service from the young man Patrick that worked at the roof top bar / restaurant. Hotel was very clean & lovely. Will be back !
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 2 nights in Oct 2024

8/10 Good

Amy and Tracy, christchurch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay - but did not enjoy the over run swimming pool forgot it was school holidays not able to relax and chill out in the pool area - very hand to shops and rooms were quite and a good size
Stayed 3 nights in Oct 2024

8/10 Good

Murray

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the Pool and breakfast. Everything else was great.
Stayed 1 night in Oct 2024

8/10 Good

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its centralised and very convenient with all the shops and restaurants around.
Stayed 1 night in Sep 2024

10/10 Excellent

Jon, Solon Springs

Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Stayed 1 night in Sep 2024

6/10 Okay

Sukhveer

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine like cleaning and location of hotel, easy parking, but the reception staff boy made it terrible when I checked in he was not welcoming did not explain anything hotel facilities which made me upset. But during checkout time girls were amazing but I will never visit this hotel again due to unwelcoming staff.
Stayed 1 night in Sep 2024