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Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Exterior
Exterior
Exterior
View from room
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Collins Street
    ‪9 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Melbourne Central
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Free Breakfast)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds (Free Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds (High Floor)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 258 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Free Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room (Free Breakfast)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed (Free Breakfast)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior entrance

Mercure Melbourne Southbank

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.2 out of 5, Very Good, (1004)
$130 nightly
The price is $130 total
includes taxes & fees
Mercure Melbourne Southbank

About this property

Holiday Inn Express Melbourne Southbank by IHG

4-star hotel in Southbank
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Express Melbourne Southbank by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Melbourne Southbank by IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 982 reviews
Rating 8 - Good. 298 out of 982 reviews
Rating 6 - Okay. 65 out of 982 reviews
Rating 4 - Poor. 24 out of 982 reviews
Rating 2 - Terrible. 23 out of 982 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel was perfect for our trip as the meeting point for our excursion was very close. We were able to walk to the sky tower and enjoy the views.
Stayed 2 nights in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were pleasant, premises were clean.. would definitely recommend.
Stayed 1 night in Mar 2025

8/10 Good

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not enough staff
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find, very convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Renee

Stayed 2 nights in Feb 2025

10/10 Excellent

Ismet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Greg

Traveled with partner
Liked: Amenities
Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great spot. The lady when we were checking in seemed miserable and her demeanour was very negative. Otherwise everything was as expected.
Stayed 1 night in Feb 2025

10/10 Excellent

Ross

Stayed 2 nights in Jan 2025

10/10 Excellent

NAHO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to stay

First stay and looking forward to going back. If you are looking for a nice no thrills stay, this is the place.
Stayed 1 night in Feb 2025

10/10 Excellent

Mercedes

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean convenient and easy
Stayed 1 night in Feb 2025

10/10 Excellent

John good, Forest Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, free breakfast, nice staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased that they were able to give us an early check in. Very quiet and close to the river and many dining options.
Stayed 2 nights in Feb 2025

8/10 Good

Pavan

Stayed 3 nights in Feb 2025

8/10 Good

Debbie, Booyong

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful reception staff and clean rooms were the good things. Bad thing was the size of the rooms.
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a comfortable stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

MARY GRACE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a city view room that was very nice. The hotel was conveniently located. The only constructive feedback would be that the breakfast service was overwhelmed by the crowd.
Stayed 2 nights in Feb 2025

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

ISABELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Loretta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great value for money, great location, great breakfast but the line for check in was ridiculous and the worst I’ve struck. If heck in is at 2pm and your full or close to then why don’t you roster staff appropriately. The check in line was back to the elevators ( about 14 people in front of me )and 2 people on reception. The 2 staff were also on the phone, sorting out peoples internet and keys not working issues and it took over half an hour. Apart from that it was good .
Stayed 1 night in Feb 2025

6/10 Okay

Kris

Traveled with group
It was ok, I will not be rushing back in a hurry
Stayed 1 night in Feb 2025