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Eltham Gateway Hotel

4.0 star property

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Photo gallery for Eltham Gateway Hotel

Lobby lounge
Meeting facility
Deluxe Marble Spa Suite | Living area | 32-inch LCD TV with digital channels, TV
Deluxe Hotel Room with Two Double Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1339 Main Road, Eltham, VIC, 3095
  • Montsalvat
    ‪5 min drive‬
  • Doncaster Shopping Centre
    ‪11 min drive‬
  • La Trobe University
    ‪14 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪32 min drive‬

Room options

View all photos for Deluxe Hotel Room with Two Double Beds

Deluxe Hotel Room with Two Double Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Hotel Room with Two Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Hotel Room with One King Bed

Deluxe Hotel Room with One King Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Hotel Room with One King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Spa Suite with One King Bed

Hillview Spa Suite with One King Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Hillview Spa Suite with One King Bed

  • 484 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Spa Suite with Two Queen Beds

Hillview Spa Suite with Two Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Hillview Spa Suite with Two Queen Beds

  • 484 sq ft
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Two-bedroom Family Suite

Comfort Two-bedroom Family Suite | Living area | 32-inch LCD TV with digital channels, TV

Comfort Two-bedroom Family Suite

  • 592 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Marble Spa Suite

Deluxe Marble Spa Suite | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Marble Spa Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Eltham Gateway Hotel

4-star motel in Eltham
This smoke-free motel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and dry cleaning. Housekeeping is available on request.
Eltham Gateway Hotel offers 38 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with digital channels.

This Melbourne motel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The motel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This Melbourne motel also offers barbecue grills, multilingual staff, and a garden. Onsite uncovered self parking is complimentary.

Eltham Gateway Hotel is a smoke-free property.

Eltham Gateway Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
Reception hours are 8:30 AM-8:30 PM Monday-Thursday, 8:30 AM-9:30 PM Friday, 9 AM-10 PM Saturday, and 9:30 AM-5 PM Sunday.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Eltham Gateway
Eltham Gateway Hotel
Gateway Eltham
Gateway Hotel Eltham
Eltham Gateway Hotel Motel
Eltham Gateway Hotel Eltham
Eltham Gateway Hotel Motel Eltham

Eltham Gateway Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 765 reviews
Rating 8 - Good. 245 out of 765 reviews
Rating 6 - Okay. 142 out of 765 reviews
Rating 4 - Poor. 80 out of 765 reviews
Rating 2 - Terrible. 43 out of 765 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Trish

The furniture was stained and cooking facilities were dirty. Blinds were broken and there were multiple spider webs inside the windows. There was no tea towel, milk or hair dryer. During my 4 day stay no one serviced my room. No replacement toilet paper or bins emptied - would never stay again
Stayed 4 nights in Feb 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, amenities
Disappointing to book a premuim room and have no couch in the room
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom is in desperate need of a clean and update
Stayed 1 night in Feb 2025

2/10 Terrible

Bree

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed but that was about it. Room smelt like alcohol and cigarette smoke. Cigarette butts found under furniture. Used dirty dish cloth, mimimal cutlery, cups etc, half used toilet roll. Great location to local area but overall will not be returning. Was brushed off by front of staff when i complained.
Stayed 1 night in Jan 2025

4/10 Poor

Mark

Stayed 5 nights in Jan 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2025

6/10 Okay

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Traveled with family
Liked: Staff & service
This is in a fabulous location and looks like it’s just been taken over. A bit run down but big rooms and lovely setting. Rooms have leaky basin. Cracked tiles and sorry but my pet hate. Hair in the shower drain. I liked it but needs a refresher.
Stayed 3 nights in Jan 2025

4/10 Poor

Vanita

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property was very tired, the pics provided are extremely generous
Stayed 3 nights in Jan 2025

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute disgrace. Motel is also being used as a halfway house for people with drug problems. Room was dirty and we didn’t have enough Glen20 to rid the smell in the room. Spa doesn’t work and the a/c is very average. Steer clear of this place.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Morgan

Traveled with family
Liked: Staff & service
All pretty good, little bit tired and worn in places but overall nice and quiet. We had enquired about disabled access and booked the family room as we had a wheel chair and walker. When we found two big sets of stairs on arrival we were very surprised. We did end up with much smaller rooms that had no full kitchen etc and still 5 steps to contend with but appreciated having somewhere to stay after our 3 hr drive. It would be good to update the info around disabled access and educate the staff too as this would be a real issue for some people. I managed to get everyone up and down each day but it felt dangerous!
Stayed 2 nights in Jan 2025

8/10 Good

Adrian

Traveled with family
Liked: Staff & service, property conditions & facilities
N/A
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fairly old property, but it was very clean and tidy. Staff were very helful with room allocation for older guest.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Staff & service, property conditions & facilities
Having 2 bedrooms and the kitchenette for an extended stay worked really well
Stayed 18 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Room was good, but the bathroom could have been better, signs of mould between wall tiles, cracked floor tiles. Access to the room was up several flights of steep stairs (it was raining), difficult for both of us, 70yrs plus Us
Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
All seemed good to me. Quiet comfortable and clean roon, efficient friendly checkin.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Anna as manager was terrific. Room was very spacious and more than met our needs. Bed was excellent. Only issue we had was the access to hot water for showers - Anna fixed that and after waiting 7 minutes - it worked well.
Stayed 1 night in Jan 2025

6/10 Okay

Tim

Traveled with partner
Liked: Staff & service
The motel is just tired and needs a major rejuvenation, the staff were very friendly and helpful, but as stated needs a major clean-up
Stayed 3 nights in Dec 2024

6/10 Okay

Frank

Stayed 1 night in Nov 2024

8/10 Good

Martin

Stayed 1 night in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Talwinder

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Bradley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Should have read the reviews first. Do yourself a favour and look elsewhere. Rooms- grubby. Cobwebs in the corners of the rooms stains in the walls and sink. Cleaners left a kitchen sponge for us to reuse and used cotton buds on the ground. Bathroom- Bathtub has clearly not been cleaned in a long time (see photos). Tiles lifted and one falling off the wall. Outside- Paths full of overgrown weeds.
Stayed 1 night in Nov 2024

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dated and disgusting

Delapidated and old. We had two rooms and one stunk of cigarettes. Curtains were not on the track properly and one didn't close properly. Wires running out of the bedside table.Wasing hanging outside walkway. Doonah was stained and disgusting.
Stayed 3 nights in Nov 2024