3-star hotel in Melbourne Central Business District
Laundry facilities and free WiFi in public areas are available at this smoke-free hotel.
City Square Motel offers 39 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
City Square Motel features laundry facilities and an elevator. Wireless Internet access is complimentary.
City Square Motel is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (AUD 31 per day)
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch TV
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Mini-fridge
More
Iron/ironing board
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 20
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 250.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: AUD 31 per day (984 ft away)
Late check-in fee for check-in between 6:00 PM and 10:00 PM
Late check-out fee: AUD 20 (subject to availability)
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
City Square Motel Melbourne
City Square Motel
City Square Melbourne
The City Square Hotel Melbourne
City Square Motel Hotel
City Square Motel Melbourne
City Square Motel Hotel Melbourne
City Square Motel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was dark, dingy, filthy with carpets not cleaned and eaten by little moths which were flying about all the time. Dare not leave my suitcase opened. Paid alot for this room too, equivalent to £100/- per night. There was no one at the reception to talk to. Building works were also going on all night and couldn't get to sleep. It was a nightmare and i didn't expect this in Melbourne. I will definitely not recommend this motel ti anyone. Please get it sorted. Very disappointed customers!!!
It had a central location, was cheap for Melbourne and turns out there was a reason why. I would not stay here again or recommend it to anyone. The reception desk is open from 9am-5pm. Getting there at 5.30pm meant I had to self checkin, at the same time as another person. It was very uncomfortable.
Erica
Stayed 1 night in Jan 2025
4/10 Poor
Ione
Traveled with family
Jan 26, 2025
Disliked: Property conditions & facilities
Arrived early so decided to see if we could drop bags off and check in later - reception was unattended so rang the number listed to call and waited for a return call - we are still waiting for that return call over 3 days later!
When we did check in the guy at reception was efficient and friendly and explained the after hours entrance.
The lift was new looking and working well - unlike the other 2 lifts that were signed as not in use!
The corridor was old and worn out.
The room was smaller than it looked on the photos (family room with queen bed and 2 single beds). There was a funny old smoke smell in the bathroom which appeared to have been cleaned, but in need of an update and a deep clean once in a while.
The window to the room overlooked the worksite of the metro tunnel works, where they do seem to work most of the night and from early in the morning. Which would not have been so bad if the window was able to be closed better and could have stopped some of the noise.
The beds were comfortable enough to sleep on and clean.
Air-co kept the room cool, however was on the noisey side, which as a plus did block out some of the construction noise!!
This hotel is in a great position, close to Flinders Street Station, Federation Square and everything else in the CBD.
So in summary, if you want a hotel in the middle of the city and do not need all the luxuries but just a place to sleep then this may just be it. If you are looking for luxury then this is not your hotel.
Pretty average really. For Melbourne I suppose $100/night is considered cheap, but I'd at least expect the toilet to be cleaned properly. The whole room was a bit rough. At least it was conveniently located.
Ruben
Stayed 1 night in Jan 2025
6/10 Okay
Christine
Traveled with partner
Jan 23, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Double glaze window broken. Bathroom in desperate need of up grade. Tv reception no the best but if just looking for somewhere cheap to stay for a night this would probably do
Perfect location, room was average, comfortable enough, then I had a shower....... glass door and the base was clean, however the walls were disgusting. An ok stop for 1 night if its just to sleep and its cheaper on busy weekends.
It would be a great positive and help to the Motel if the Manager spent some time reading the reviews along with this one and acted upon them.
The location was great
It's comfortable but not ritzy or the Ritz.
If you want a bed and then be out and about all day then this motel is ok.
I was provided with clear after hours check in arrangements (one of the few ticks).
Here you get what you pay for - basic.
A little difficult to find and better signage somehow would go along way. Walking along the footpath there is more emphasis on the Travelex Money Changer kiosk. If you walk at the road side (no don't do that) you may have a chance at seeing the name of the Motel.
Notes for the Manager:
Poor mattress sagging in the middle.
No kitchen utensils other than a coffee spoon yet has a microwave oven.
Noisy from the outside building/construction from 6am each morning.
Some power points did not work and one was dangerous.
Had other switches on the wall that didn't work.
Bathroom needed a good clean as there was mould evident.
Toilet seat was stained with the obvious.
Air conditioning was noisy and seemingly had one speed - high.
While this is a cheaper accommodation than other places there should be no excuse for the above points as they are fixable - so how about it Manager????
Bathroom was mouldy and TV didn't work. We were shifted to a slightly cleaner room but wouldn't recommend to anyone unless the room was dusted and vacumed under everything movable and the grouting replaced. Bath was rusty.
joanne
Stayed 3 nights in Jan 2025
6/10 Okay
Joelene
Jan 11, 2025
Joelene
Stayed 2 nights in Jan 2025
10/10 Excellent
Madelaine
Jan 11, 2025
Liked: Staff & service
Does what it says on the tin. A great convenient place to lay ones head however dont expect anything amazing. Serviceably clean and a bargin for the price!
The only thing ur paying for is location. If ure a no-fuss, i dont care i just need somewhere to sleep, it’s bang on worth the money. But all the furniture, bedding was worn down, as cruel as it is to say this, like the furniture u see people throw out on the kerb.
I arrived over public holidays so saw no one working there at all. You had to ring a number to access a safe with the hotel keys. There was a gentleman from the UK desperate to check in but his phone wasn’t for local calls so it was lucky I turned up to help him out.
Cleanliness needs to be improved. Smell is alright but there are some items lying around the room from previous guests. Overall, it is alright. Thank you.
This place is excellent for a very cheap hotel in the centre of Melbourne. It's on Swanston Walk right near St Paul's cathedral and a block away from Flinders Street Station. Lot's of homeless people outside late at night when you go out for a smoke. Staff very friendly and helpful. You get what you pay for. Get a standard Queen room at least. Uses actual metal room key so don't lose it or lock yourself out late at night. Overall a good stay.