Causeway Inn On The Mall

3.5 star property

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Photo gallery for Causeway Inn On The Mall

Property entrance
Exterior
Lobby lounge
Lobby lounge
Standard Double Room	 | In-room safe, desk, blackout drapes, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
327 Bourke Street Mall, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪3 min walk‬
  • Queen Victoria Market
    ‪13 min walk‬
  • Crown Casino
    ‪20 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

Standard Queen Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room - City View

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room

  • 205 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Causeway Inn On The Mall

3.5-star hotel in Melbourne Central Business District
A restaurant, WiFi in public areas, and a business center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Causeway Inn On The Mall offers 82 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is available for a surcharge. A business center is on site at this 3.5-star property. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Causeway Inn On The Mall is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Causeway Inn On The Mall has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: AUD 10 for adults and AUD 10 for children
  • A restaurant

Family friendly

  • Babysitting
  • Crib (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
For any questions, please contact the property using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately AUD 10 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Causeway Inn Mall
Causeway Inn Mall Melbourne
Causeway Mall Melbourne
Causeway Hotel On The Mall
Causeway Inn On The Mall Hotel Melbourne
Causeway Mall
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Melbourne
Causeway Inn On The Mall Hotel Melbourne

Causeway Inn On The Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 1001 reviews
Rating 8 - Good. 489 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Debrah, Crestwood

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent location centrally located in Melbourne
Stayed 2 nights in Mar 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness
The location is great and convenient. Tram stops are only 3 min away and short walk to Bourke street mall and plenty of choices for food.
Stayed 4 nights in May 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thete wasn't a balcony or window you could open. Thete were an offices opposite our room so the curtains had to be drawn all the time. The bathtub was difficult to get in or out of as it was too deep. But the location was excellent.
Stayed 3 nights in Apr 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was fine.

Only stayed overnight. It was fine.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

6/10 Okay

Tiffany

Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a great part of the CBD.
Stayed 1 night in Apr 2020

8/10 Good

ebony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

the hotel and room was fine no issue, I’d still come back but the entry to the hotel smells awfully bad of urine they need to use a power washer with disinfectant to rid of the smell it’s that bad.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Gaetano

Liked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Todd

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Elevator was out of service on last 2 stays
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I waa booked in to Causeway on the mall, but was moved to your other hotel i think it was 353 It was very nice with complimentary breakfast.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a lovely stay at the causeway inn. In a perfect location with a great view. The room was very comfortable and had great facilities. Although the shower was a little hard to use it was still good enough for us. Breakfast is very expensive in the hotel so be aware of this. Overall a great stay
Stayed 2 nights in Mar 2020

10/10 Excellent

Noah

Stayed 4 nights in Mar 2020

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Price :-)

Great location, room cozy and basic but very clean. Window opened which was lovely for some fresh air. Shower temperature was touchy, sometimes instant hot other times took 5 mins to warm up but a good size shower. Bed comfortable too would stay again :-)
Stayed 2 nights in Feb 2020

8/10 Good

allan mah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude receptionist smelly bathroom and old life

Rude receptionist, smelly bathroom and old lift
Stayed 1 night in Feb 2020

8/10 Good

Lucy, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique - being in the centre of town.o Bourke Street Mall. Being close to high end & lower end shopping trams restaurants & eateries. And a clock tower within view from your window to ensure your were up to start the day on time. Walkability to most tourist attractions too. Clean rooms friendly staff helpful & the ability to hold luggage for a few hours after checkout time.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly. The fact you have to change lift via a seating area meant that you were talking happily with strangers... very friendly place.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020