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Arrow on Swanston

3.5 star property

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Premium Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property - evening/night
4 Bedrooms Apartment | Terrace/patio
Premium Penthouse Apartment | City view
Two Bedroom Apartment | Living area | 40-inch LCD TV with digital channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Queen Victoria Market
    ‪7 min walk‬
  • Princess Theatre
    ‪14 min walk‬
  • Marvel Stadium
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Apartment

  • City view
  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe King Apartment

  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area | 40-inch LCD TV with digital channels, TV

Deluxe One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

4 Bedrooms Apartment

  • City view
  • 4 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Two Single Bedroom Apartment

  • City view
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedrooms Apartment

Deluxe Two Bedrooms Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Two Bedrooms Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Triple Single Beds Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Penthouse Apartment

  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Penthouse Apartment

  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Family Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for One Bedroom Apartment

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Studio Apartment

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Two Single Bedroom Apartment

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Two Single Bedroom Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

Interior

Deluxe Two Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe King Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe King Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Deluxe One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Spacious Family Apartment

Living area | 40-inch LCD TV with digital channels, TV

Spacious Family Apartment

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Two Bedroom Apartment

Interior

Two Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Penthouse Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Penthouse Apartment

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Single beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Triple Single beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for One Bedroom Penthouse Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Penthouse Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Similar properties

Interior entrance

Great Southern Hotel Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, (2042)
The price is $59
per night
$65 total
includes taxes & fees
May 4 - May 5
Great Southern Hotel Melbourne

About this property

Arrow on Swanston

3.5-star aparthotel in Carlton
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Arrow on Swanston provides a sauna and a fitness center. The aparthotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 9688 square feet (900 square meters) include a conference center. This family-friendly aparthotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Arrow on Swanston is a smoke-free property.

Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Banquet hall
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from March 26 2025 to March 29 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Arrow on Swanston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 698 out of 2515 reviews
Rating 8 - Good. 761 out of 2515 reviews
Rating 6 - Okay. 459 out of 2515 reviews
Rating 4 - Poor. 299 out of 2515 reviews
Rating 2 - Terrible. 298 out of 2515 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Deane

Liked: Cleanliness, property conditions & facilities
Great looking cation, very good staff and rooms were exactly matches the what you pay. Very happy overall. Lacking on the finishing touches, not enough glasses, mugs.
Stayed 3 nights in Jan 2025

4/10 Poor

Melissa

Traveled with group
Disliked: Room comfort

Never again

Really weird room. Booked for 4 people, it was only set up for 2. Sofa bed was old and ratty. Bathroom was slippery and in very poor condition. Towels like sandpaper. Pillows like pancakes. Communal areas dirty and smelly. Housekeeping knocked on our door at 9am to ask when we were leaving/try to hurry us out. Glass doors so no privacy. Our room looked like it was a hallway that had been converted to a 3br room with weird angles, louvre windows in partitions and glass bedroom doors. Staff were nice but this place just isnt up to any standard.
Stayed 1 night in Jan 2025

8/10 Good

Don

Liked: Cleanliness, property conditions & facilities
Basic room but good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, friendly staff, great food and great service for all the guests
Stayed 1 night in Jan 2025

4/10 Poor

Andrew

Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great spot to walk to the Lygon St restaurants, and the Queen Victoria Markets. Our room was clean and comfortable. The staff were helpful and professional.
Stayed 2 nights in Jan 2025

2/10 Terrible

Diego

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Maria

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Lynne

Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

meegan

Liked: Cleanliness, room comfort

Small but clean

Near RMIT university (so not a lot of cafes etc) open outside of uni hours. 5 min walk to Queen Vic markets. Room was very clean, modernist. Very tight tho, not sure if 2 people could move around easily. Room was a bit stuffy, air con a little noisy. Tv channels weren’t set up properly but it was just an overnight stay so u was fine with it.
Stayed 1 night in Jan 2025

2/10 Terrible

Erin

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ange

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy rooms.everything we needed. short walk to everything. Great spot
Stayed 3 nights in Jan 2025

4/10 Poor

Kiana

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Glen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Carpark access was overflowing with garbage.
Stayed 1 night in Jan 2025

6/10 Okay

Yana

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The motel room was nothing like what was advertised on Wotif when I booked. The motel is much older and the room was alot older and run down than the lovely modern rooms shown in the photos. It was good enough for our stay but I would not stay again. I felt fine paying what I did based on the photos on the website but definitely felt it wasn't worth what we paid when we got there.
Stayed 3 nights in Dec 2024

2/10 Terrible

Lisa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst place we have stayed in, mould in bathroom grout black due to lack of cleaning.apartment very small, smelly and stuffy. No cleaning services. Very overpriced. However close to markets and tram outside. Never stay here again and definitely won’t recommend
Stayed 4 nights in Jan 2025

8/10 Good

Piyush

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Actual room pictures doesn’t match with website pictures.
Stayed 5 nights in Jan 2025

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, spacious room, friendly staff with great food options for the guests
Stayed 1 night in Jan 2025

8/10 Good

DARRIN

Traveled with family and small children
Liked: Amenities
Pro: Very close to CBD, with nearby shops and tram stop at front door. Very reasonably priced. Cons: Elevator/s (2) are terrible in the morning and afternoon you can wait up to 10 min before one shows up with enough room to get in (During our stay only one worked). The adjoining apartment had a very large dog which lept up on the railings and barked whenever you went onto the balcony.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ella

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Superb stay with variety of food and drinks, spacious rooms and great dining experience
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay with great facilities and amazing staff
Stayed 1 night in Jan 2025

6/10 Okay

Sean

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Bed was uncomfortable. Air con noisy and not really effective. Issue with other guests roaming corridors and yahooing around 2:30 am which woke us up. Staff were friendly enough and access was easy.
Stayed 1 night in Jan 2025

2/10 Terrible

Sebastian

Disliked: Cleanliness, property conditions & facilities
The property had rats, bed bugs, and walls so thin you can hear families arguing in an adjacent room.
Stayed 5 nights in Jan 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Area near the hotel is very nice and clean, ample space for parking and food at restaurants is very delicious
Stayed 1 night in Jan 2025

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel condition is very good and the hotel staff is very nice and friendly with their guests
Stayed 1 night in Jan 2025