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Alto Hotel on Bourke

4.0 star property

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Photo gallery for Alto Hotel on Bourke

Alto Hotel features a grand entrance with a glass door and a staircase leading to the entrance.
Relax in a serene space with a large bed against a wall of stained glass windows featuring geometric patterns.
Relax in this stylish living room with a flat-screen TV, comfortable seating, and large windows.
Reception area with a distinctive counter featuring a geometric design, a large window, and a shelf displaying bottles.
Enjoy cooking in this well-equipped kitchen with stainless steel appliances, a granite countertop, and a sink.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
636 Bourke Street, Melbourne, VIC, 3000
  • Marvel Stadium
    ‪7 min walk‬
  • Crown Casino
    ‪10 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for One Bedroom Apartment - Spa

One Bedroom Apartment - Spa | Living area | 40-inch LED TV with cable channels, TV, iPod dock

One Bedroom Apartment - Spa

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | 1 bedroom, pillowtop beds, in-room safe, desk

One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living room | 40-inch LED TV with cable channels, TV, iPod dock

Standard Two Bedroom Apartment

7.6 out of 10
Good
(5 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for King Studio Plus

King Studio Plus | 1 bedroom, pillowtop beds, in-room safe, desk

King Studio Plus

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Queen Studio

Queen Studio | 1 bedroom, pillowtop beds, in-room safe, desk

Queen Studio

8.0 out of 10
Very good
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King or Twin Studio

King or Twin Studio | 1 bedroom, pillowtop beds, in-room safe, desk

King or Twin Studio

7.6 out of 10
Good
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Petite Queen Room

Petite Queen Room | 1 bedroom, pillowtop beds, in-room safe, desk

Petite Queen Room

9.0 out of 10
Wonderful
(17 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Balcony

Deluxe Two Bedroom Apartment

7.0 out of 10
Good
(4 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Two Bedroom Apartment

Superior Two Bedroom Apartment | Living area | 40-inch LED TV with cable channels, TV, iPod dock

Superior Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

One Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom SPA Apartment

Living area | 40-inch LED TV with cable channels, TV, iPod dock

One Bedroom SPA Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio King Plus Apartment

1 bedroom, pillowtop beds, in-room safe, desk

Studio King Plus Apartment

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Sleepover-Shared Entry

1 bedroom, pillowtop beds, in-room safe, desk

Two Bedroom Sleepover-Shared Entry

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Studio King or Twin Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Two Bedroom Apartment

1 bedroom, pillowtop beds, in-room safe, desk

Superior Two Bedroom Apartment

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Two Bedroom Delux Apartment

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Petite Queen Room

  • Sleeps 2
  • 1 Queen Bed

Standard Two-Bedroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

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About this property

Alto Hotel on Bourke

4-star hotel in Melbourne Central Business District
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. Housekeeping is available on request.
Alto Hotel on Bourke offers 50 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Alto Hotel on Bourke features a library, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts hotel also offers coffee/tea in a common area, concierge services, and a fireplace in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Alto Hotel on Bourke is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; AUD 20 to 20 for adults and AUD 20 to 20 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Beaux Arts architecture
  • Built in 2006
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 85.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 20 to 20 for adults, and AUD 20 to 20 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 50 per day
  • Crib (infant bed) fee: AUD 85.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alto Bourke
Alto Bourke Melbourne
Alto Hotel
Alto Hotel Bourke
Alto Hotel Bourke Melbourne
Alto Hotel Melbourne
Alto Bourke
Alto Hotel on Bourke Hotel
Alto Hotel on Bourke Melbourne
Alto Hotel on Bourke Hotel Melbourne

Alto Hotel on Bourke Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed. We were upgraded which was nice. Close to Southern Cross Station.
Stayed 1 night in Apr 2025

6/10 Okay

Gaurav

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Yasuhisa

Stayed 4 nights in Feb 2025

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A great location with easy access to trams and trains. The rooms are very quiet, however, they require some basic maintenance. Our toilet roll holder was loose and unstable and the bathroom door paint was flaking off.
Stayed 3 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Thought I was getting a hotel room but it was more like a serviced apartment, very nice, slept soundly, would stay again
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location & quiet

Stayed for 2 nights in queen studio, convenient location next to tram stop, southern cross station, skybus terminal, plenty of cafes & restaurants. Room was spacious, clean, soundproof. Complimentary tea/coffee machine in reception lounge is a great bonus. Hotel staff were friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Walter, Wangaratta

Check in ok, no printing facility available.
Stayed 1 night in Mar 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed feelings

This hotel is in a very good location near restaurants and shopping centers. The room was nice. Breakfast is a bit of a problem. It is a cooked breakfast with a menu of 6-7 choices. The breakfast area is locked until 2 women come at 7-7:15 and have to set up 4 -5 tables, take your order and cook it. It’s okay if you are not in a hurry. They also don’t give to go boxes for early tour pick ups before 7 am!! The front reception is not there 11 pm-7 am. They have pay washing machine and dryer. Probably wouldn’t stay there again if visiting Melbourne.
Stayed 3 nights in Mar 2025

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Apartment style and lobby facilities and coffee machine. Nice kitchen in apartment. Some furniture needs repair or refresh. Would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Stayed 4 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Staff & service
Lovely Staff made us feel at home
Stayed 3 nights in Mar 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed here pre Covid, great location to trains and teams. Staff were amazing, missed the massage chairs!
Stayed 1 night in Mar 2025

8/10 Good

Michel, Thornhill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok Great to have free coffee downstairs It was NOT explained that the room would not be serviced re towels. However when I called about that they were so nice to bring fresh one Very nice staff
Stayed 3 nights in Mar 2025

8/10 Good

Aaron

Stayed 1 night in Feb 2025

10/10 Excellent

Kylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and easy to deal with.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the superior 2 bedroom apartment. The bedrooms are upstairs and the sitting room downstairs which is a perfect setup for a group or family. Bathroom was well stocked and the room was clean. The complimentary coffee downstairs was also very good
Stayed 1 night in Mar 2025

8/10 Good

Xuan Vinh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice staff.
Stayed 2 nights in Mar 2025

6/10 Okay

Ramona

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not what I expected.

Arrived early so left our bags at hotel as room not yet ready. When we came back informed room will be ready in 15 and reception will get us. Past 15 and no advice or appeared we were forgotten to be informed. In room, aircon remote wont turn on. No signage whats reception # and reception not answering so had to go down to have remote fixed. Apparently remote is very old so have to press very hard to get it to turn on. Receptionist might be new (?), she doesn’t know what her reception # for the room. Find it hard to sleep on first night even though bed is comfy.I could hear noise from outside, men talking. The morning after arriving back at hotel after having lunch, both my key cards already cancelled out. So I had to go down again at reception to have it activated. They shld have known Im staying more than a day in their system. A lot of inconvenience. On plus side, the area is convenient for transport, cafes and restaurants. All within walkable distance.
Stayed 2 nights in Mar 2025

8/10 Good

Luke

Stayed 1 night in Feb 2025

6/10 Okay

Heidi

Business traveler
Liked: Cleanliness, staff & service
Average hotel, good for a short stay with convenient location near Southern Cross Station
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique Hotel, close to everything, staff were friendly. See you next time I'm in Melbourne.
Stayed 1 night in Feb 2025

10/10 Excellent

Vito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elna

Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - very well located
Stayed 2 nights in Jan 2025