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Saja Al Madinah Hotel

4.0 star property

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Photo gallery for Saja Al Madinah Hotel

Lobby
Executive Room (Twin) | Minibar, in-room safe, desk, iron/ironing board
Interior
Front of property - evening/night
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

Map
King Faisal Street, Northern Central Zone, Madinah, 42313
  • Masjid Al Ghamamah
    ‪13 min walk‬
  • Prophet's Mosque
    ‪13 min walk‬
  • The Green Dome
    ‪13 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪18 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 2 Bedrooms

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 182 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room (King)

Minibar, in-room safe, desk, iron/ironing board

Executive Room (King)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Twin)

Executive Room (Twin) | Minibar, in-room safe, desk, iron/ironing board

Executive Room (Twin)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Quadruple Room

  • 366 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room (Quintuple)

Standard Room (Quintuple) | Minibar, in-room safe, desk, iron/ironing board

Standard Room (Quintuple)

  • 614 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Beds

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About this property

Saja Al Madinah Hotel

4-star hotel in Madinah City Center
A restaurant, a coffee shop/cafe, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Saja Al Madinah Hotel offers 544 air-conditioned accommodations with minibars and safes. 44-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Madinah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This eco-certified hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.

Saja Al Madinah Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Phone accessibility kit
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 44-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10009290

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Saja Al Madinah Hotel Medina
Saja Al Madinah Medina
Saja Al Madinah
Saja Al Madinah Hotel Hotel
Saja Al Madinah Hotel Madinah
Saja Al Madinah Hotel Hotel Madinah

Saja Al Madinah Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 192 out of 406 reviews
Rating 8 - Good. 107 out of 406 reviews
Rating 6 - Okay. 60 out of 406 reviews
Rating 4 - Poor. 24 out of 406 reviews
Rating 2 - Terrible. 23 out of 406 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sheeba

Traveled with family
Room is small and need renovation
Stayed 3 nights in Nov 2024

10/10 Excellent

Saim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to women’s section of the mosque. Highly recommended location wise.
Stayed 2 nights in Nov 2024

10/10 Excellent

NAZIA

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel, front reception was very helpful and masjid al nabawi was just 3-4 mins walk. Theres lot of shopping stores and restaurants around. Only thing that needs to be improved is the room service. They dont provide enough towels, soaps and lotions. I stayed 4 nights and in between no soap and lotion was provided and i had to request for the towels as well. But overall it was amazing i will definitely stay here again
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service!!
Stayed 3 nights in Nov 2024

2/10 Terrible

Muhammed Abdul

Stayed 4 nights in Oct 2024

8/10 Good

Syed

Liked: Room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Hasnat

Stayed 6 nights in Oct 2024

10/10 Excellent

Balqisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, Alhamdulillah!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sardar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Usama

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent & good value for money
Very clean. No towels though: when I asked reception for some, they said that all their towels were in the laundry, but they would see what they could do. They soon delivered two bath-towels + one hand-towel, although there were four of us in the quadruple room. I asked again for towels the next day, but these never arrived.
Stayed 2 nights in Oct 2024

10/10 Excellent

NEORUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top service
Wonderful service all round
Stayed 4 nights in Oct 2024

10/10 Excellent

Arif N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A few minutes walking distance away from the haram this is an ideal hotel. Clean and spacious rooms, comfy beds and surronded by shops, pharmacies and restaurants. I will definitely stay here again.
Stayed 5 nights in Oct 2024

6/10 Okay

Amran

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Saja Al Madinah is a convenient hotel near the haram, particularly for women - as their ladies entrance is nearest. The staff are also attentive. However the condition of the property is lacking and cleanliness standards are not at 4* level. I hope the hotel will continue to improve on these standards to maintain a loyal base of clientele.
Stayed 4 nights in Oct 2024

6/10 Okay

Ruma

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Overall I would not book this hotel again. The hotel rooms are very small, with lift issues. The service is very slow. To put into perspective one day we had to call four times to get some new towels (took around 6 hours). We had a broken flush in one room, rubbish under bed from previous guest, fridge did not work in both rooms booked. The breakfast has very limited options. The only good thing about this hotel is its location and close proximity to the mosque.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and welcoming staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Tasawar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Oct 2024

6/10 Okay

Adnan, Tarneit

Liked: Cleanliness
Its a very old hotel from the 1980s probably. The hotel is situated very close to the Haram especially from the ladies gate. what I liked: - its very clean - bed is quite comfy - distance to Prophets mosque what I disliked - breakfast buffet is average - the furnishings and features of the hotel are quite old - checkin took a long time and the hotel was very busy I think the hotel rate should be abit cheaper given these above points
Stayed 1 night in Oct 2024

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and understanding reception staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Zamire

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Cannot fault it. Great location, friendly staff and overall a pleasant stay.
Stayed 4 nights in Oct 2024

8/10 Good

Abdul

Business traveler, Traveled with family
Liked: Amenities
Over all services and property's conditions were good
Stayed 2 nights in Oct 2024

10/10 Excellent

nooraka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Oct 2024

8/10 Good

Umer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We forgot 4 hats in our room 728. But didn't get any response back when contacted via email.
Stayed 4 nights in Oct 2024

10/10 Excellent

ahmed s

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came fron Nashville tennessee USA , the hotel was great it was about 5 mn walking lots of restaurants and shopping around, wuas very clean, I recommend it to every one
Stayed 2 nights in Oct 2024