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Pullman Zamzam Madina

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Deluxe Room, 2 Twin Beds (Panoramic Haram View) | 1 bedroom, premium bedding, in-room safe, desk
Interior detail
1 bedroom, premium bedding, in-room safe, desk
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Al-Baqi Cemetery
    ‪5 min walk‬
  • Prophet's Mosque
    ‪7 min walk‬
  • The Green Dome
    ‪7 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Without view)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 3 Twin Beds (Without view)

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, City View (4 Twin Beds)

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

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Front of property

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (168)
$261 nightly
The price is $261 total
includes taxes & fees
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About this property

Pullman Zamzam Madina

Hotel in Madinah City Center
4 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pullman Zamzam Madina is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 785 out of 1251 reviews
Rating 8 - Good. 228 out of 1251 reviews
Rating 6 - Okay. 116 out of 1251 reviews
Rating 4 - Poor. 47 out of 1251 reviews
Rating 2 - Terrible. 75 out of 1251 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Hussam, Houston

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I get charged for extra bed, which I paid online for 3 adults and Ine child was very clear on my reservation I try to explain that to the front desk and the manager, but they still insist to charge me ( The unprofessional person who was workinking in the front desk, told me that four of you can sleeping in one king bed if you will not except the charge of the extra bed)
Stayed 2 nights in Jan 2025

10/10 Excellent

Saima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel
Stayed 2 nights in Mar 2025

8/10 Good

Rohina

Stayed 3 nights in Mar 2025

6/10 Okay

Syed maaz

Liked: Cleanliness, staff & service
In the king bed they have attached two mattresses which was very uncomfortable
Stayed 3 nights in Mar 2025

10/10 Excellent

Rustum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s extremely close walking to Masjid Nabawi (the Prophet’s Mosque) in Medinah, Saudi Arabia. For wheelchair guests, it’s completely accessible (ramps and elevators) and allows you to walk to the masjid without any headaches. For taxis to other places (such as Masjid Quba - the first Mosque in Islamic History also located in Medinah), you have to go out and try to hail one outside very close to the hotel. Suggest to hail one yourself and negotiate prices beforehand. Otherwise can use Uber or Careem taxi services BUT they usually charge a bit more and are only Saudi Arabian drivers who may not speak any English or they will give you a harder time by making the trip longer going the roundabout way. But this depends on the driver. If you have more money to spend, it’s usually easier to find one driver you like and keep them the whole day or even better convince them to stay the whole time you are there everyday in Medinah, especially if you have a set itinerary planned. You can just say, hey for this amount of money, can you stick with us for the next 4/5 hours and take us to these places. Drivers would usually favor that since it gives them a stable/guaranteed income for those hours. Give a heavy tip if you can. Most work for meager wages unfortunately still. As for the amenities of the hotel, you will get porter service as needed/requested, rooms cleaned once a day or perhaps more as requested, 24/7 room service but don’t know the cost as we never used it. The hotel’s 4.5/5
Stayed 2 nights in Mar 2025

10/10 Excellent

Saima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for money
Stayed 3 nights in Feb 2025

8/10 Good

Fahim

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Maks

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Abdoulaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place
Stayed 3 nights in Feb 2025

10/10 Excellent

Haruna Ndagi

Stayed 6 nights in Feb 2025

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very well located, close to the Haram. Our stay was made comfortable by us being upgraded to a Suite for both our rooms. Our very special thanks to Ms Salwa, the Guest Relations Manager for being so efficient and helpful. She offered us an upgrade to a Suite and Haram View for both of our booked rooms. That was amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Farhana

Stayed 2 nights in Feb 2025

10/10 Excellent

Mohamed

Stayed 1 night in Mar 2025

10/10 Excellent

mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Yousef, college station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again
Stayed 1 night in Feb 2025

10/10 Excellent

Tariq, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 👍
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

SAGHEER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best satay I have

Even things nice people are very kind I love to stay aging
Stayed 2 nights in Feb 2025

10/10 Excellent

Maram

Stayed 2 nights in Feb 2025

10/10 Excellent

Aminul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve English skills
Stayed 3 nights in Feb 2025

10/10 Excellent

SAGHEER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Fatima

Disliked: Cleanliness
Everything was amazing, the house keeping, it was bad.
Stayed 8 nights in Feb 2025

10/10 Excellent

Mushtaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 3 nights in Feb 2025

2/10 Terrible

Arshid

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
very disappointed when we arrived our booking had been cancelled due to misunderstanding between expedia and pullman.
Stayed 5 nights in Feb 2025

10/10 Excellent

Hasan, Moseley

Traveled with family
It is located within 100 yds from gate #303 at the prophet’s (swt) mosque We were there for a day trip to the rawdah Mubarak. Ended up needing a room for freshening up and resting between prayers. Clean bathroom, plenty of water bottles , attentive guest services. We saw the hotel lobby extremely busy in the evening. We just dropped the keys off. I plan to stay here for future trips to Medina
Stayed 1 night in Feb 2025