Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Exterior
Terrace/patio
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
11591 Maple Ridge Rd, Medina, NY, 14103
  • Medina Falls
    2 min drive
  • Medina Railroad Museum
    3 min drive
  • Orleans Community Health Medina Hospital
    4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    46 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn & Suites

Medina hotel with free weekday breakfast
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Change of towels is available on request.
Comfort Inn & Suites offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. 48-inch Smart televisions come with cable channels. Bathrooms include rainfall showerheads.

This Medina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a vending machine, laundry facilities, and an elevator. Onsite uncovered self parking is complimentary.

Comfort Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Medina
Cobblestone Inn Suites Medina
Comfort Inn & Suites Hotel Medina

Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 71 reviews" "
Rating 8 - Good. 15 out of 71 reviews" "
Rating 6 - Okay. 1 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 3 out of 71 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay a bit overpriced for the area.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff is uptight
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melissa rocks!
Melissa at the reception was wonderful. She is very friendly and hospitable. She assisted us and provided updates during a thunderstorms when we were getting ready to go biking.
Stayed 1 night in Jun 2024

8/10 Good

Christine

Stayed 1 night in Jun 2024

10/10 Excellent

Danae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shor overnight stay
A quick overnight stay while visiting friends in the area. Hotel felt like an oasis in the middle of nowhere but we didn't travel any further west and in rural NY a whole town could have been hidden around the next hill or bend. Hotel was exceptionally quiet, we were the only guests around when we went down for breakfast; food was good and the quiet setting was perfect for the hangover I was nursing lol.
Stayed 1 night in May 2024

2/10 Terrible

Kay

We tried to cancel the reservation but were told we could not because it was booked by a third party. My husband booked a fishing trip with friends, the fishing trip was cancelled because of bad weather so he no longer needed the hotel. I tried to get a refund but to no avail.
Stayed 1 night in Jun 2024

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

John Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility appears to be brand new. Everything is clean and beautiful and well-stocked. The man at the check was friendly and helpful. We really liked him. The hotel does not yet have a sign out front and there is nothing within walking distance but plenty of restaurants near by if you have a car. Easy access to downtown Medina with its wonderful, historic buildings.
Stayed 1 night in Apr 2024

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
A little on the pricey side, as well as pricey on what little snacks that were available. Breakfast was good and primary reason for chosing this particular establishment was location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mona Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and very comfortable. Staff were friendly and helpful. Highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wilfred P

Traveled with family
Liked: Amenities
Very clean. Great room service. Clean towels every day. Great free breakfast.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New. Quiet comfortable beds
Stayed 1 night in Nov 2023

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
The area can use more restaurants, but the hotel was great.
Stayed 2 nights in Nov 2023

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good and not so good.
The hotel had no visible signage inside or out and there were very few guests. In fact, I only saw 5 other people and they were in town to attend the same wedding. It made for a quiet stay but it was a bit creepy (It was Halloween.) The hotel staff was very friendly and the room was spacious and comfortable. Although I was ultimately only charged for the three nights I actually stayed, there was a problem with the billing while I was onsite. I had reduced my stay from 4 to 3 nights, prior to arriving, and in the morning I realized I had been charged for the original 4 nights plus an additional night. The clerk said it was because I had reserved my stay until Friday which was not the case and I even showed her the itinerary from Hotels.com but she said the manager would need to handle the situation but he was not available until 4pm which was the time of the wedding. The next day was busy with another family activity and a flat tire on my van. On Thursday, the day of my departure, I found a tire repair shop and then returned to the hotel to checkout. That same clerk I had dealt with previously said I wasn’t scheduled to leave until Friday. I reminded her I never reserved a room for that night and said I would be calling the manager once I returned home but that I needed to leave then. Once I returned home I noticed a charge for another night on my credit card. These were all pending charges but it was over $1100 for 6 nights when I only stayed for 3. Good ending thankfully.
Stayed 4 nights in Oct 2023

10/10 Excellent

Talee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice that they had special area to secure bikes
Stayed 1 night in Oct 2023

10/10 Excellent

marcus

Traveled with family
Rural
Stayed 1 night in Oct 2023

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to our destination. The young lady who checked us in was WONDERFUL
Stayed 1 night in Sep 2023

8/10 Good

Debra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a couple a couple time. Always clean and friendly.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Off the beaten path.
Found the accommodations comfortable and quiet. Enjoyed our stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Terrific hotel
This hotel had everything I always wanted in a travelers hotel. Shower instead of tub, plenty of outlets for electronics including USB outlets. And to top it off, a light sensitive nightlight in the bathroom. This place was like a dream come true. Bed was comfy, linens were nice and the whole hotel was very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new place
The motel seemed new. There was no sign which was disconcerting but the place was lovely. Only one person on staff but he managed well considering he was alone. The beds were comfortable. The food was good.
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle, Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! Quiet, spacious, super clean and plenty of amenities. We ordered pizza from a local pizza place and it was Amazing!
Stayed 1 night in Aug 2023

2/10 Terrible

Sabrina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checking out was an absolute nightmare. The lady im pretty sure was on drugs. I told her i needed to pay 69$ cash and 150$ card and it was a whole 30 minute process for this woman to understand what i ment, you had to of been there to understand its too much to write. She was very rude and snarky did not listen to anything i tried explaning to her. Terrible.
Stayed 1 night in Aug 2023