Royal City Motor Inn

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Royal City Motor Inn

BBQ/picnic area
Exterior
Reception
Casino
Room, 2 Queen Beds | Bathroom sink

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
352 7th Street East, Brooks, AB, T1R 1C2
  • Brooks & District Museum
    12 min walk
  • JBS Canada Centre
    14 min walk
  • Brooks Golf Club
    2 min drive

Room options

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

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About this property

Royal City Motor Inn

Brooks motel with casino
A casino, a restaurant, and a bar/lounge are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities and ATM/banking services are onsite.
Royal City Motor Inn offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Housekeeping is provided daily.

The motel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Brooks motel also offers a casino, laundry facilities, and an ATM. Onsite self parking is complimentary.

Royal City Motor Inn has designated areas for smoking.

Royal City Motor Inn has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Casino

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Royal City Motor Inn Brooks
Royal City Motor Inn
Royal City Motor Brooks
Royal City Motor
Royal City Motor Inn Brooks, Alberta
Alberta
Royal City Motor Inn Motel
Royal City Motor Inn Brooks
Royal City Motor Inn Motel Brooks

Royal City Motor Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 8 out of 23 reviews" "
Rating 4 - Poor. 4 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

5.8/10

Cleanliness

8.0/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

hellen, keremeos,bc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Night mare
Moldy shower curtain. We paid for new one. Control for the heater was broken,we were freezing all the time,we wore our winter jackets all the time. We ended up leaving two days early because we were sick of freezing .stayed 5 days paid for seven days. Broken patio door that we were told to wedge a long stick in to lock it an stop cold coming in. Only a half of roll of toilet paper for seven days. The staff was nice.the boss was in Vegas for the holidays.
Stayed 5 nights in Dec 2017

6/10 Okay

Gerard, Eckville AB

Liked: Staff & service, room comfort
Convenient hotel for work. Great hot breakfast
Hotel owner will go out of his way to insure stay is comfortable
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2017

2/10 Terrible

John, Vernon, BC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Disappointment
When I went to check in to the Inn I could see from the state of the lobby that this motel had seen better days. It was clear that the new owners were in the process of renovating the old motel. Uncharacteristically I asked to see the room before checking in. The room door would not stay shut if it were not locked. The air conditioning wasn't on (temp in mid 30s) and I could not get the air conditioner to work. There was a sliding glass patio door with a badly broken screen on it and the view was of a dried out, brown lawn. The manager(?) said he would show me another room. In that room the very old air conditioner was actually plasterd into the wall. The view from that room was of the large pile of renovation debris. I didn't stay long enough to see if the air conditioner put out any cool air and I told the manager(?) that I would look for another room in town. The Inn did charge me for the room and I called Expedia to complain. The service rep called the Inn to request a refund but was told they would not make a refund and that my expectations were much too high. I have been booking rooms with Expedia since at least 2004 and I have never walked out on a reservation before. I learned that I cannot count on an acceptible level of accomodation when booking with Expedia which I find quite dissappointing.
Stayed 1 night in Jul 2017

2/10 Terrible

Michelle, Brandon, MB

Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs and stains
Spiders and silverfish in the bathroom area, and what appeared to be a cockroach crawling on the tap. Sheets and pillowcases were stained. Entry and hallway smelled like cigarette smoke, but thankfully the room did not. Instead of a window, there was a patio door out to a grassy area full of cigarette butts. The screen didn't lock so I was unable to leave it open to cool the room down overnight, and the air conditioner was old and didn't move much cool air. If I hadn't been too exhausted to think I would have turned around and left as soon as I saw the place.
Stayed 1 night in Aug 2017

8/10 Good

Elaine

Liked: Staff & service, room comfort
Great breakfast at a decent price
Cook to order breakfast was awesome for my family and the kids loved it. Very close proximity to spray park and museum. The owner was nice and would do everything he can to make you feel comfortable. Considered the price we paid, all in all a good experience.
Stayed 1 night in Aug 2017

6/10 Okay

Benjamin

Liked: Room comfort
Disliked: Property conditions & facilities
Couple of days in Brooks
This hotel has plainly seen better days. It appears to be a work in progress with renovations. It certainly is not for anyone who likes pleasant surroundings. That said the owner was friendly and hospitable. Free hot breakfast was very nice. Rooms are secure with door codes and no keys to worry about. We had a large room which was very comfortable, although older style. For the cheap price we were quite happy with our stay as we were only at the hotel at the end of each day.
Stayed 2 nights in Jul 2017

6/10 Okay

Brenda

Disliked: Staff & service
Great value if you have an open mind
This is definitely a budget hotel. When we pulled up, I wanted to leave. However, we took the time to have a look at the room before we checked in. Very basic but 2 queen beds and clean. We had to go to the restaurant to get ice and an extra towel and overnight we ran out of toilet paper and realized there was no more. Luckily it wasn't a problem! When you ask the owner for things (it seems like it's almost a one man show in the evening/morning) he was very accommodating and attended to us as soon as he could. For example, I asked for cream/milk in the morning and he gave me creamers and a cup of real milk. The breakfast was awesome: cooked to order, choice of four items (of 2 eggs, 2 ham, bacon, pancake, etc) and choice of one drink (including milk and juice -decent sized cups too). So for $76 we got an overnight stay and three really decent breakfasts. Definitely a score for the budget conscious! Plus, we were speaking with the owner as we finished our breakfast and he asked about our plans. He highly encouraged us to go to Dinosaur Provincial Park because it's only 40 km away. We decided to take his advice and are so glad we did. Would I stay here again? For an overnight, not if I was to stay for a few days.
Stayed 1 night in Jun 2017

6/10 Okay

Jay, Calgary

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
NOT BAD
Best part was a great breakfast. Way better food than most higher end hotels. Worst is bathtubs have 3 layers of paint on them and it's round everywhere. 10 doller Reno on each unit. Rooms were clean, beds were comfy, big breakfast with meat and eggs.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Quiet and comfortable
Staff was very accommodating and it's a great value... Amazing breakfast and very pet friendly.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better not
Better not

6/10 Okay

NaniNana, Alberta

Liked: Staff & service, room comfort
old facility close to the Trans Canada.
We needed a basic overnight stop. The bed was comfortable and the room was clean. If you are not fussy about ambiance, but just looking for a good price for a quick stay, it was very good.

4/10 Poor

Angela, Regina, Sk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Quick stop place
Was ok for a quick stop, we didn't even spend 10 hours here, literally just a place to sleep. Bathroom was dirty and unwelcoming, as was the room. One of the beds looked like it had a mud stain, so we slept in the other bed. Beds were springy but not uncomfortable for us. Overall we were not happy with this room or comfortable. On the plus side, the room had a new tv, fridge and microwave and coffee pot. I do, however, have to give credit to WEI. He was very accommodating, welcoming, and even offered to wake up to make breakfast when we needed it. The hotel needs a lot of work but wei's customer service is excellent.

10/10 Excellent

Angela, Regina, Sk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good price, awesome staff.
We checked in later in the evening around 7pm and were welcomed by an very enthusiastic front desk staff. (Sorry I didn't catch your name). He easily checked us in and got us to our room in easy time. We walked into our room and we're very happy. The two beds were very comfortable, made nicely and clean with a lot of comfortable pillows. The room and the floor itself were clean and very welcoming. Bathroom was clean but I did lack shampoo/conditioner, as I had forgot mine. A very large assortment of towels, shower was clean and ran well. There was no fridge or coffee pot in the room, which did affect us. New Tv with a lot of channel options, and high speed internet that connected and ran smoothly. Our view was excellent as well, as we faced the mountains, though not all rooms faced that direction - keep that in mind! The only downfall is that it's near a rail way, when the train went by you could hear it very loudly. It didn't bother us as it wasn't too late at night. Overall, check in, check out, room, beds, view, everything was clean and very welcoming. We had a very comfortable stay and would most definitely come back.

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value. Period.
Booked it last minute as a budget motel. Was surprised to find out the lowest place in the city includes a breakfast made to order. Absolutely the best value in the City!

6/10 Okay

Wilma, Calgary

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Its hard to rate this hotel. Its obviously in need of Reno's but then the breakfast and staff were great.

4/10 Poor

Jeff, Calgary

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A little down at heel, but a great warm welcome.
Loved the owner, Wei. Great guy willing to do anything to make you comfortable. And the breakfast is the real deal: hot food, prepared to order, when you want it.

8/10 Good

Anthony, Lethbridge Ab.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The royal treatment
The stay was very relaxing and the proprietors friendly

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean rooms. Hotel is in the process of renovations some people may be turned off but great service and hot breakfast Good hotel for working people who want a hotel at 1/2 the rate of any other in brooks

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Needed a place for a night. Great customer service:) room was comfy! The owner is also the cook and makes great food!!! Bar on site was a plus!

10/10 Excellent

Alexandet, Vancouver

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect place
i was going through Brooks on a motorcycle trip. Seriously at the end of the day all you are looking for is a bed and shower and this place delivered these two basics in an honest a friendly fashion. It not the ritz and it doesn't try to convince that it is. The staff was friendly and helpful and provided ice cold beers. Perfect after a hellish day of killing bugs with my face.

4/10 Poor

Lloyd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty room,bathroom,sheets on bed greyish with a burn hole in it etc

2/10 Terrible

appaz, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but a really dirty hotel
Great breakfast Nice staff But really filthy hotel. It needs a lot of soap and water to bring it up to standard. Broken window in the dining room Cigarette butts outside our room.