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Heritage Inn & Suites

3.0 star property

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Photo gallery for Heritage Inn & Suites

Lobby
Junior Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby sitting area
Indoor pool
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
$91
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
1239 2nd St W, Brooks, AB, T1R1P7
  • JBS Canada Centre
    ‪3 min drive‬
  • Brooks & District Museum
    ‪3 min drive‬
  • Brooks Golf Club
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Pet Friendly)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 Queen Bed

Junior Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Junior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, 2 Queen Beds

9.2 out of 10
Wonderful
(50 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,016 reviews
Days Inn & Suites by Wyndham Brooks

About this property

Heritage Inn & Suites

3-star Brooks hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Heritage Inn & Suites provides a hot tub and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered. This business-friendly hotel also offers a library, a vending machine, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Heritage Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Heritage Inn Brooks
Heritage Inn & Suites Hotel
Heritage Inn & Suites Brooks
Heritage Inn & Suites Hotel Brooks

Heritage Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 538 reviews
Rating 8 - Good. 179 out of 538 reviews
Rating 6 - Okay. 41 out of 538 reviews
Rating 4 - Poor. 20 out of 538 reviews
Rating 2 - Terrible. 7 out of 538 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a good over night stay. got in to late for the pool and had to leave to early but next time.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay with good prices and friendly staff
Stayed 1 night in May 2025

8/10 Good

Herman

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decently healthy breakfast. The only thing I would change about it would be to serve the omelettes hot, not cold on ice. What an odd thing to do. The hotel itself was good and the staff were helpful and friendly. The elevator, however, needs to have a sign posted explaining that the extreme jolt of the braking system is normal. The only reason we knew it was was because our last hotel had the same system and had a sign posted in the elevator. Someone who doesn't know it's normal would most likely be quite concerned with the abrupt stop and bang of the elevator.
Stayed 1 night in May 2025

8/10 Good

Candace

Stayed 1 night in May 2025

10/10 Excellent

Audrey

Traveled with family
Liked: Amenities
Our stay was pleasant, beds were comfortable and cozy. Hotel was quiet and room clean.
Stayed 1 night in May 2025

10/10 Excellent

Devon, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Newer, clean, warm pool.
Stayed 1 night in May 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was nice. We only had 1 mug in the room, no glasses.
Stayed 1 night in Apr 2025

8/10 Good

Travis

Traveled with group, Traveled with family
Liked: Amenities
Nothing special but great for the price and the pool was clean. Breakfast was just fine. Elevator was scary.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

8/10 Good

Michelle G

Liked: Cleanliness, staff & service, property conditions & facilities

It was ok

Bed was hard, it could use a pad to soften it. Breakfast is basic.
Stayed 1 night in Mar 2025

10/10 Excellent

JASKARANDEEP Singh

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel with a good location.
Stayed 3 nights in Feb 2025

8/10 Good

Chantal

Courteous staff. Efficient. Will return.
Stayed 1 night in Dec 2024

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and big rooms. I’m always unsure about glass mugs and glasses as to how they were washed. Bed was comfy. Breakfast was all individually wrapped and was sufficient. We’d stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kellee and Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

camryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable, clean, and the staff was extremely friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway, easy access Restaurants within walking distance
Stayed 1 night in Dec 2024

10/10 Excellent

Michele M

Stayed 1 night in Dec 2024

6/10 Okay

Roger

Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, amenities
Beautiful receptionist.
Stayed 1 night in Dec 2024