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Heritage Inn & Suites

3.0 star property

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Photo gallery for Heritage Inn & Suites

Lobby sitting area
Elite Room, 2 Queen Beds | Coffee and/or coffee maker
Property entrance
TV
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1239 2nd St W, Brooks, AB, T1R1P7
  • JBS Canada Centre
    ‪3 min drive‬
  • Brooks & District Museum
    ‪3 min drive‬
  • Brooks Golf Club
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, 2 Queen Beds

  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Heritage Inn & Suites

3-star Brooks hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Heritage Inn & Suites provides a hot tub and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered. This business-friendly hotel also offers a library, a vending machine, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Heritage Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Heritage Inn Brooks
Heritage Inn & Suites Hotel
Heritage Inn & Suites Brooks
Heritage Inn & Suites Hotel Brooks

Heritage Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 480 reviews
Rating 8 - Good. 157 out of 480 reviews
Rating 6 - Okay. 35 out of 480 reviews
Rating 4 - Poor. 19 out of 480 reviews
Rating 2 - Terrible. 6 out of 480 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Susan

It was a fine hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, great room, comfortable bed!
Stayed 1 night in Nov 2024

10/10 Excellent

Bobbi-Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are spacious, nice and clean. Breakfast is decent. But if you want something more then Tim Horton’s is nearby.
Stayed 1 night in Nov 2024

10/10 Excellent

Keltey

Stayed 2 nights in Oct 2024

8/10 Good

samantha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Overall the stay was good it’s a little outdated but clean. The only thing that was bad was the service. We walked in and walked up to the counter the lady looked at me through the glass from the room behind the counter. There was a bell saying ring for service. Which I did not ring since she looked right at me standing there. Well needless to say we waited and waited and then finally pushed the bell and she came out right away. I’m sorry but that is just weird why wouldn’t you just great the customer right away or at least acknowledge us if you are busy and need to finish up what you are doing.
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 5 nights in Oct 2024

10/10 Excellent

Chase

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel - they even allowed a 2 hour early checkin which allowed us to attend a funeral. Highly recommend staying there.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel. Great for the family for sports weekends!
Stayed 1 night in Oct 2024

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hunting We Shall Go
Very convenient and easy. Room was clean and comfortable. Bed and linen very good. TV channels just so so. Could not move the screen. Washroom and shower very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

2/10 Terrible

Chase

Business traveler
Disliked: Amenities
There was no rooms available when I got there. I was told to leave
Stayed 1 night in Oct 2024

4/10 Poor

Dallas

Stayed 8 nights in Oct 2024

8/10 Good

Taylor

Stayed 1 night in Sep 2024

10/10 Excellent

Orgil

Stayed 6 nights in Oct 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Food/coffee mediocre. Appreciated the pool/hot tub, comfortable, clean room. Had to wait for pool key one morning when staff didn’t show up
Stayed 2 nights in Oct 2024

6/10 Okay

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was great and price was good buy room smelled
Stayed 1 night in Oct 2024

6/10 Okay

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
Stayed 2 nights in Jul 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf very friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Orgil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 17 nights in Sep 2024