Heritage Inn & Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn & Suites

Lobby sitting area
TV
Indoor pool
Property entrance
Elite Room, 2 Queen Beds | Coffee and/or coffee maker

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
1239 2nd St W, Brooks, AB, T1R1P7
  • JBS Canada Centre
    3 min drive
  • Brooks & District Museum
    3 min drive
  • Tim Hortons
    2 min walk
  • Wendy's
    2 min walk

Room options

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Elite Room, 2 Queen Beds

  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Heritage Inn & Suites

3-star Brooks hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Heritage Inn & Suites provides a spa tub and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered. This business-friendly hotel also offers a library, a vending machine, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Heritage Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Indoor pool
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Heritage Inn Brooks
Heritage Inn & Suites Hotel
Heritage Inn & Suites Brooks
Heritage Inn & Suites Hotel Brooks

Heritage Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 469 reviews" "
Rating 8 - Good. 155 out of 469 reviews" "
Rating 6 - Okay. 34 out of 469 reviews" "
Rating 4 - Poor. 19 out of 469 reviews" "
Rating 2 - Terrible. 6 out of 469 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Francois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Laurie

Traveled with pets, Traveled with family
Lots of bugs crawling on us in our beds. They looked like carpet beetles. Hardly slept. It was so gross.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionists was polite, helpful, quick and efficient.
Stayed 1 night in Sep 2024

8/10 Good

Lloyd, Stony Plain

It was OK.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharyn

Traveled with group
Liked: Amenities
Our stay at the Heritage Inn snd Suites was amazing. A very clean property. The staff were wonderful. Very clean and quiet. The breakfast was ample with a good variety of things to eat and drink drink. We would definitely stay there again. Thank you all for a most enjoyable stay. 😊
Stayed 1 night in Sep 2024

4/10 Poor

jacques

Stayed 1 night in Jun 2024

10/10 Excellent

Amélie

Stayed 1 night in Aug 2024

10/10 Excellent

Jonina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver comfortable room. Lots of space.
Stayed 1 night in Aug 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

8/10 Good

WK

Traveled with family
Liked: Amenities, property conditions & facilities
Nice deal
Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elidona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Gabriel

Traveled with family
Disliked: Property conditions & facilities
I did choose this hotel because of breakfast was included. But the breakfast is so bad that I regret that.
Stayed 1 night in Aug 2024

10/10 Excellent

ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chantelle, front desk, was welcoming, pleasant and a wonderful personality. Chantel is definitely a great asset to your company and your guests.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff and accommodating! Excellent Breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Eddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choices for breakfast. Hot tub was not switching off, but got repaired next day. Only real problem was noise generated around 9pm by a lacrosse team which concided with our 8 yr old grandson trying to sleep. Checkin check out quick and efficient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gelyn

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Jin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Stayed 2 nights in Jul 2024

10/10 Excellent

STAR BOI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jul 2024

6/10 Okay

Maristella

Stayed 1 night in Jul 2024

10/10 Excellent

L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was clean. The pool was lovely and it wasn't busy. Breakfast was great. Thank you for a terrific stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Will stay again :-)
Stayed 2 nights in Jul 2024