Best Western Crater Lake Highway White City/Medford

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Crater Lake Highway White City/Medford

Lobby
BBQ/picnic area
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2020 Leigh Way, White City, OR, 97503
  • White City Library
    3 min drive
  • Apple Peddler Restaurant
    5 min walk
  • Medford Airport Bus Station
    9 min drive
  • Medford, OR (MFR-Rogue Valley Intl.)
    9 min drive

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Crater Lake Highway White City/Medford

White City hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Crater Lake Highway White City/Medford offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Crater Lake Highway White City/Medford provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Crater Lake Highway White City/Medford has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 5:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookside Inn White City
Brookside White City
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
La Quinta Inn And Suites White City
Brookside Inn
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
Brookside Inn Suites
Best Western Crater Lake Highway White City/Medford Hotel
Best Western Crater Lake Highway White City/Medford White City

Best Western Crater Lake Highway White City/Medford Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 468 out of 1005 reviews" "
Rating 8 - Good. 273 out of 1005 reviews" "
Rating 6 - Okay. 121 out of 1005 reviews" "
Rating 4 - Poor. 72 out of 1005 reviews" "
Rating 2 - Terrible. 71 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kimmie

Stayed 2 nights in Sep 2024

8/10 Good

Nova

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Leah

Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Remco

Stayed 1 night in Aug 2024

4/10 Poor

Brenda

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
I was never told that there was a deposit that needed to be left for the room. I also never seen a housekeeper, the breakfast was cold and it was so loud late at night.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Venie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in White City.
We had a great stay after a day of traveling. Staff was friendly and helpful. Room was big , clean, bed was comfortable and had plenty of places for charging devices.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only recommendation would be is update shower head and air conditioner had a rattle in the unit
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheryl

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Stayed 2 nights in Aug 2024

8/10 Good

Dana

Stayed 1 night in Aug 2024

6/10 Okay

Ron

Liked: Staff & service, property conditions & facilities
We just spent the night as we were on a road trip through Oregon. The overall building and interior are clean and modern, however the rooms are not. We booked two rooms...one for my daughter and her boyfriend, and one for me and my wife. The hotel was packed due to events occurring so changing our room was difficult. My daughter complained that her room had an odd odor, but opted to stay in the room because it was late and they just wanted to shower and sleep. Although the hotel had a no smoking policy the room we were given reeked heavily of cigarette smoke and we decided to call for an alternate room. There was only one other room available, however, we were told that the prior guests complained the sheets were dirty. The front desk staff offered to inspect the other room and change the sheets. It was a little unsettling but we opted to change our room. We were also tired and just wanted to shower and sleep. Upon inspection of the other room, it was clean and also had an odd odor, but it wasn't as bad as the first room. After we settled in we noticed that the coffee dispenser, cups, and other accessories was in the bathroom. Given the business that people do in the bathroom, having that there is very unsanitary. Aside from that, the room was very basic and the bed and pillows were comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Selina

Stayed 1 night in Aug 2024

10/10 Excellent

Alba

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Lauren

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Easy online booking! Property is advertised as “pet friendly” however still have to pay $25 per deposit per pet, which was fine, just happy to have my dogs but it kinda just felt like another “hidden fee”. There is only one entrance and exit and our room was on the 2nd floor right next to the elevator which was a little inconvenient with pets. Room was clean and spacious. Very basic hotel room. The bed and pillows felt a little old and very well used. The staff was extremely friendly being sure to always greet us when coming in the entrance. We had a great stay. Just would’ve preferred a slightly quieter room with pets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. They gave me a quiet room as requested. Offered Aiden normal hotel type breakfast. Clean well managed property.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place a lot. The staff were super friendly and helpful. The room was great, super big.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was ok. Cleanliness was absolute horrible. Floors weren't swept. They had drink spots on the floor like it wasnt wiped or moped. Couldn't walk around without your feet becoming black or dirty. Bed was very uncomfortable, like it was from the 70s. Requested for the floor to be swept or moped, front desk said they were gonna have the maid clean it when they start. Wasn't surprised they never came in the room to clean it when we left. Would i recommend? For $159.00 a night, I rather sleep in my car.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Easy parking.
Stayed 2 nights in Aug 2024

8/10 Good

Priyanka

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is good but they could get better with keeping linens clean. Free breakfast is a plus, the surroundings are all industries. Overall, not bad for a night stay when visiting crater lake especially with the price point
Stayed 1 night in Aug 2024

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has gone beyond to take care of us.
Stayed 1 night in Aug 2024