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Wellcomm Spa & Hotel

4.0 star property

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Photo gallery for Wellcomm Spa & Hotel

Reception
Standard Room | 1 bedroom, in-room safe, blackout drapes, soundproofing
Reception
Couples treatment rooms, steam room, Turkish bath, hydrotherapy
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11-37 Carrera 43E, Medellín, 050021
  • Poblado Park
    ‪5 min walk‬
  • Lleras Park
    ‪8 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | 1 bedroom, in-room safe, blackout drapes, soundproofing

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, in-room safe, blackout drapes, soundproofing

Luxury Suite

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Wellcomm Spa & Hotel

4-star hotel in El Poblado
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and concierge services.
Wellcomm Spa & Hotel offers 25 air-conditioned accommodations with safes and bathrobes. 40-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. This Medellín hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Wellcomm Spa & Hotel features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Medellín hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Wellcomm Spa & Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
Wellcomm Spa & Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Wellcomm Spa & Hotel Hotel
Wellcomm Spa & Hotel Medellín
Wellcomm Spa & Hotel Hotel Medellín
Wellcomm Spa Hotel AKEN Mind Collection
Wellcomm Spa Hotel by AKEN Mind Collection

Wellcomm Spa & Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 219 out of 280 reviews
Rating 8 - Good. 31 out of 280 reviews
Rating 6 - Okay. 19 out of 280 reviews
Rating 4 - Poor. 4 out of 280 reviews
Rating 2 - Terrible. 7 out of 280 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Maria Sandra Jaramillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really calm and has a relaxing vibe. The rooms are a bit small but we weren’t there much so it was okay for what we needed it. The terrace has a really nice view of the city.
Stayed 4 nights in Mar 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was very nice and centrally located to all that Medellin has to offer. Favio at front desk was very helpful. I highly recommend the suite with hot tub, definitely worth the money.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Habitaciones limpias y únicas con su decoración. El personal bien amable y servicial.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denisse

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hubiera gustado que el cuarto fuera un poco más grande. Fuera de eso siempre muy limpio y agradable
Stayed 4 nights in Mar 2025

10/10 Excellent

jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at the Wellcome Hotel in Medellín, Colombia. The location was perfect—easily accessible to the metro station, as well as nearby coffee shops and restaurants. As a solo traveler, I especially appreciated that the hotel is in a safe area. While the room was small, it was very clean, and the bed was comfortable. I was also grateful that the air conditioning worked perfectly, which made my stay even more enjoyable. The daily breakfast on the terrace was made to order and absolutely delicious. Everyone I interacted with was kind and helpful, making me feel welcome throughout my stay. Although there was no in-room coffee or tea service, the coffee at the terrace restaurant was excellent. During my time in Medellín, I stayed at two different hotels, and the Wellcome Hotel was by far the better of the two. I initially planned to stay for four nights but ended up extending my stay for two more nights because I enjoyed it so much. I highly recommend this hotel and would gladly stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Beat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel right in the center of El Poblado. We had a room without a window and would not recommend that! They had a spa but nobody told us before that you have to reserve a spot for the day, so we weren’t able to use it because there is no space for spontaneity. Breakfast was great :)
Stayed 3 nights in Feb 2025

8/10 Good

CARLOS COLON, CAYEY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. The personnel also was very friendly. My only concern were the breakfast. Very limited breakfast and starts to late (7AM). There is no coffee or any drinks before this hour at any place in the hotel. The rooms does not count with coffee machine either. All restaurants were close on Monday.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lishmar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría más variedad para comer y desayunos
Stayed 4 nights in Feb 2025

6/10 Okay

KHALIR M

Stayed 5 nights in Feb 2025

6/10 Okay

Anick

Liked: Staff & service
Very noisy on Saturdays as there is a full-on-day party; can’t really sleep.
Stayed 4 nights in Feb 2025

10/10 Excellent

Raul

Stayed 4 nights in Feb 2025

10/10 Excellent

Migdalia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is near by many nice places to eat and drink. The restaurant in the hotel has great food and the staff was really amazing.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sonia, Richmond hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Great location but small, loud, with BEDBUGS!

I am not sure how this place gets 4 stars - I would give it 2 at best and that's being generous because of location. There was a party on the rooftop with very loud music the day I arrived making it impossible to sleep. Even when the music from the hotel was turned down, there was still loud music from another hotel across the street (which was also a disturbance the other nights) or just from the street itself. There is zero soundproofing so you hear everything. The room is very small with almost no space to move around the bed. I couldn't fully open my luggage without hitting a wall, window, or furniture. You can set the bathroom lights to different colors, which the staff seemed to think was a cute feature but I found it creepy, especially since the "normal" light is actually terrible lighting. The worse part was that there are bedbugs! I woke up with red bite marks all over and saw an adult bedbug crawl on the bed upholstery. Unless you are a hipster in their twenties coming only to party, I would not recommend, and even then, you'd probably be better off in a hostel. The only redeeming factor is the central location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Manuel

Stayed 3 nights in Feb 2025

8/10 Good

Juliana

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Manila- staff was friendly. Breakfast was very yummy. Would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice very clean conveniently located
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were great!! The area was wonderful to walk around and explore. My girlfriend loves to shop and there was a lot of stores within walking distance or a cheap cab or uber!! The dining options were EVERYWHERE and the food at WellCom was 4/5. It was loud with music from across the street but that didn’t bother me, but it could with some. The only issue I had was the safe didn’t open and I asked twice and nobody came to fix it. I will definitely go back. The spa was amazing, the staff was great!!
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Super loud and small

Cute hotel. Good breakfast. There was an extraordinarily loud party the first night on the roof when we were exhausted from traveling and wanted a nap and an early night. The front desk was incredibly unhelpful and ignored our requests to moderate the volume. We later asked for a manager to speak with us about it and no one ever did. The room is comfortable but tiny, with barely room to walk around the bed even though it is called a suite. And the spa costs like 50 dollars to use the jacuzzi and sauna for 45 minutes, which seemed so short we didn’t bother. It’s a convenient location but I would not go back.
Stayed 4 nights in Feb 2025

10/10 Excellent

MELINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Excellent amenities. Clean and sleek rooms
Stayed 6 nights in Jan 2025

6/10 Okay

Karla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Excelente lugar, sus alrededores muy seguro y muchas opciones para comer cerca.
Stayed 5 nights in Feb 2025

6/10 Okay

Nestor J

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is well located , staff is super friendly, rooms are too small, almost every food option close by is close by 10 including hotel room service/food.
Stayed 5 nights in Feb 2025