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NH Collection Medellín Royal

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Fitness facility
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    3 min walk
  • Oviedo Shopping Center
    3 min walk
  • Golden Mile
    5 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    11 min drive

Room options

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 355.8 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

  • 344 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

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$190 total
includes taxes & fees
Dec 8 - Dec 9
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About this property

NH Collection Medellín Royal

5-star Medellín hotel, connected to a shopping center in El Poblado
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
In addition to a full-service spa, NH Collection Medellín Royal features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 97 square feet (9 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and an area shuttle. Complimentary covered self parking is available on site.

NH Collection Medellín Royal is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Cygnus - This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 154 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1003 reviews" "
Rating 8 - Good. 155 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Renan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel with comfortable beds and excellent breakfast. Dinner was average.
Stayed 5 nights in Aug 2024

10/10 Excellent

ROSELINE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el servico, habitaciones cómodas, la comida muy buena. La limpieza le doy 10 agradecida de Doralba, por mantenerla en óptimas condiciones en toda la estación. Recomendación, debería tener un poco mas de ambiente en música fines de semana.
Stayed 1 night in Aug 2024

6/10 Okay

mao

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok. Nice environment but they have a non working air conditioner very bad also the phone never work so we had to walk down to complain.
Stayed 8 nights in Aug 2024

6/10 Okay

Bogdan

Traveled with partner
Liked: Staff & service
Zero sound proof
Stayed 3 nights in Aug 2024

2/10 Terrible

Moises

Disliked: Staff & service
Horrible service
Stayed 8 nights in Aug 2024

8/10 Good

Cherise

Liked: Cleanliness, staff & service, amenities
Great stay, doors to hotel room can be more soundproof
Stayed 4 nights in Aug 2024

8/10 Good

Meera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and quiet
Clean, modern and on a very quiet neighborhood. Facilities were modern and rooms were super clean and spacious. However, it is not really walkable to the Pablano district where all the restaurants and the vibe of the city is. Traffic is bad and so we had to take a cab every time we wanted to go anywhere. Close to a mall.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Carolina

Traveled with family
Liked: Staff & service, amenities
didn't like the breakfast didn't like the bed
Stayed 10 nights in Jul 2024

10/10 Excellent

Carolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Romulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

10/10 Excellent

Lina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great hotel to stay
Stayed 13 nights in Jul 2024

10/10 Excellent

emelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Eric

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Worst supposed high end hotel
Lock was broken on the hotel door allowing anyone to go in. I only discovered it later leaving my hotel room exposed. Snobbish recepción desk. When my friend visited me they said that there is a $40 charge for visitors to go up to my room. I have never heard of this in all my years of travel. And then later on at night I noticed this policy was unenforceable as no one was checking who could come in or out. Seems like a form of extortion.
Stayed 1 night in Jul 2024

10/10 Excellent

enzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent overall. Staff was friendly but one thing about this hotel the mattress was SUPER hard. They made it better by adding a topper but that’s my only knock on this hotel everything else was on point.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool size large for swimmers. Hotel food & services excellent. Very good area. Hotel staff friendly always willing to help with a smile
Stayed 5 nights in Jul 2024

6/10 Okay

Nicole

Business traveler, Traveled with partner
Liked: Cleanliness
El hotel esta localizado en un area tranquila, cerca de los centros comerciales y restaurantes. Bastante sencillos los cuartos, nada fancy, pero personal siempre complacoente y servicial
Stayed 4 nights in May 2024

10/10 Excellent

William

Liked: Amenities
Clean, spacious rooms, good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana J

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Jul 2024

10/10 Excellent

Jorge

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to malls and restaurants, good service and delicious breakfasts. My hotel when we are going to that beautiful city💯
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here and absolutely loved it. The staff were so kind and extremely helpful. We look forward to going back. Due to airline delays & flight cancellations, they were extremely accommodating. There is a large shopping mall just up the block. There was great coffee, food & beverage options. There was even a grocery store on the lowest level.
Stayed 6 nights in Jul 2024

6/10 Okay

Alan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor service and average hotel
The hotel is nice, we had problems with the staff, the front desk staff directly lied to us, my wife and I wanted a friend to hang out with us and watch a movie and we were made to feel like we didn’t belong and super uncomfortable . The rooms flooring was breaking apart and the furniture a bit cheap. Disappointing. We had a suite and it felt average quality.
Stayed 3 nights in Jul 2024