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The Brown, Guatape, Autograph Collection

4.0 star property

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Photo gallery for The Brown, Guatape, Autograph Collection

Outdoor pool
View from room
View from property
Gym
Boating

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

Map
El Peñol, Guatapé, Antioquia, 53847
  • Peñol-Guatapé Reservoir
    ‪7 min walk‬
  • Parque Comfama
    ‪4 min drive‬
  • Rock of Guatapé
    ‪7 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪130 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 1 King Bed, Balcony, Lake View | Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Balcony, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View | Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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The price is $135
per night
$135 total
includes taxes & fees
Mar 18 - Mar 19
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About this property

The Brown, Guatape, Autograph Collection

4-star Guatapé hotel walkable to Peñol-Guatapé Reservoir
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
The Brown, Guatape, Autograph Collection offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This 4-star property offers access to meeting rooms, coworking spaces, and limo/town car service. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Onsite covered self parking is complimentary.

The Brown, Guatape, Autograph Collection is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Brown, Guatape, Autograph Collection has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

The Brown Guatape
Luxé By The Charlee
Luxé By The Charlee Autograph Collection
The Brown, Guatape, Autograph Collection Hotel
The Brown, Guatape, Autograph Collection Guatapé
The Brown, Guatape, Autograph Collection Hotel Guatapé

The Brown, Guatape, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 250 reviews
Rating 8 - Good. 21 out of 250 reviews
Rating 6 - Okay. 14 out of 250 reviews
Rating 4 - Poor. 6 out of 250 reviews
Rating 2 - Terrible. 12 out of 250 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Wow What a beautiful and accommodating establishment. The concierge and manager went above and beyond to make our stay was as pleasant as possible. Would highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Alejandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
sdfgsergse
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abdullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and View
The room view was amazing and the staff was always very accomodating for all aspects the stay. Would stay again and recommend this hotel with 5 stars..
Stayed 1 night in Nov 2024

2/10 Terrible

jamell

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Received an email 3:31pm regarding bringing physical passport when the check in is 3pm the same day. They did not accept an digital passport and had to drive to medellin again and back.4-5 hours of loss and they didnt even acknowledged the fact that i got the email late and where not cooperative at all. Not solution minded.
Stayed 1 night in Nov 2024

10/10 Excellent

Aida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the peace and tranquility the place irradiates, great/ clean amenities, staff..
Stayed 1 night in Nov 2024

10/10 Excellent

JUAN MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a beautiful room and the view are out of this world
Stayed 2 nights in Nov 2024

10/10 Excellent

David, las vegas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 2 nights in Nov 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolina, BOCA RATON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The food was amazing at the restaurant next to the pool. The gym has an incredible view and enough equipment for everyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Oct 2024

2/10 Terrible

Eric

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not let the photos and reviews foul you! on this terrible place they call "The Brown" Hotel in beautiful Guatape... Upon arrival, I waited over an hour just to check in because the receptionist was more interested in their social media than assisting guests. Once I was assisted, a supervisor who was rude and frustrated due to an issue with little explanation. Some employees tried assisting us but the supervisor was not having it. He carelessly told us to go away. The hotel claims to be close to the famous Piedra del Peñol, but don't let that fool you. Unless you enjoy off-road adventures or have a four-wheel drive, good luck! There is no direct road here! be aware... The place smelled like a mixture of mold and despair. Pool looked and it was cold to the touch. The "WiFi" was so slow, it seemed designed to test one's patience. Id bring a star link device if I was you. Guatape itself is charming, "The Brown" ruins its charm. I asked staff to reimburse me, they refused and said ask Expedia "we have nothing to do with it."
Stayed 1 night in Oct 2024

10/10 Excellent

Diamaris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, 10/10
Stayed 2 nights in Oct 2024

2/10 Terrible

AVIATEK

10/10 Excellent

Ana

Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel in Guatape
Amazing hotel. Friendly service. Highly recommend!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mariah

Stayed 1 night in Sep 2024

10/10 Excellent

Lissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was incredible! Gorgeous resort with the most beautiful view. I wish we stayed longer. The food was delicious, the beds were comfortable, the service was impeccable. A huge shout out to Miss, she went above and beyond to help us with reservations, book pool chairs, and make sure we were taken care of like royalty. She made our holiday even more memorable. I will be back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is a paradise of relaxation and tranquillity.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing the food the pool is a very nice place if you want to come and relax with your senificant other I recommend 100 percent
Stayed 1 night in Oct 2024