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Hotel San Fernando Plaza

4.0 star property

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Photo gallery for Hotel San Fernando Plaza

32-inch LED TV with satellite channels, TV
Suite | View from room
Minibar, in-room safe, desk, laptop workspace
Grand Suite | Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available

Explore the area

Map
Carrera 42a No. 1-15, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪9 min walk‬
  • Poblado Park
    ‪10 min walk‬
  • Lleras Park
    ‪10 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪23 min drive‬

Room options

View all photos for Grand Twin Room

Minibar, in-room safe, desk, laptop workspace

Grand Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

9.2 out of 10
Wonderful
(42 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Outdoor pool

Suite

9.8 out of 10
Exceptional
(12 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

9.2 out of 10
Wonderful
(89 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

9.2 out of 10
Wonderful
(22 reviews)
  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Grand Suite

Outdoor pool

Grand Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel San Fernando Plaza

4-star Medellín hotel, connected to a shopping center in El Poblado
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel San Fernando Plaza offers 167 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with satellite channels. This Medellín hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.
In addition to a full-service spa, Hotel San Fernando Plaza features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This business-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel San Fernando Plaza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Hotel San Fernando Plaza has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 3 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Spezia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: USD 3.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin

Hotel San Fernando Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 717 out of 1002 reviews
Rating 8 - Good. 163 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ed

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Vincenzo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto perfetto ad eccezione del check in ..il personale del giorno che mi ha effettuato il check in molto scocciato e prepotente mi ha dato una camera che non avevo prenotato. Per il resto tutto nel miglior dei modi
Stayed 1 night in Mar 2025

10/10 Excellent

Henri, Curacao

Stayed 2 nights in Feb 2025

10/10 Excellent

Yenny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and the staff was really nice.
Stayed 3 nights in Feb 2025

8/10 Good

Mitchaell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So its not super luxury but it is great value for the cost. Location is prime and the surroundings offer anything you may need. Definitely will come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Howard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

4/10 Poor

Marta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Judith

Stayed 3 nights in Feb 2025

8/10 Good

Jeff, Boca Raton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, excellent service, comfortable beds, superb breakfast... the only complaint is coldness. The room was cold and had no heat and the engineer who came up tried to "fix" it without knowing that there was no heat. And I made an appointment for a massage in the spa and in a room where they expect a guest to disrobe, the AC was going, the room was very cold and the attendant thought that just turning the AC off would make it ok. The room was so cold I had to cancel my appointment. Otherwise, I liked the property..
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose Ramon

Stayed 2 nights in Feb 2025

10/10 Excellent

Abrar

Stayed 1 night in Feb 2025

10/10 Excellent

Mildrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay rooms were clean and spacious. Close to everything. Excellent staff and very helpful. Julian was great and very knowledgeable and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

ASWARTH ABHILASH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Feb 2025

8/10 Good

Robert, Nanaimo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nie hotel in a good location, the only complaint would be that noise from adjoining rooms con be heard easily.
Stayed 5 nights in Jan 2025

10/10 Excellent

David, miami

Stayed 10 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just prefect.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey B

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service and great experience I would definitely stay there again.
Stayed 4 nights in Dec 2024

4/10 Poor

William

Stayed 3 nights in Feb 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Hotel is in a great location, spacious rooms, nice pool and gym areas, amazing restaurant and the best buffet breakfast I've tasted in a long time. Service was wonderful and the staff extremely helpful and polite. This was a great experience overall.
Stayed 5 nights in Feb 2025

4/10 Poor

Aquiles Jesús

Liked: Amenities
Service at the front desk was horrible. Front desk worker was disrespectful as well as condescending during check in and check out. Waited 1 hour to check in and 20 mins to check out
Stayed 3 nights in Feb 2025