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Hotel San Fernando Plaza

4.0 star property

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Photo gallery for Hotel San Fernando Plaza

32-inch LED TV with satellite channels, TV
Minibar, in-room safe, desk, laptop workspace
Reception
Grand Suite | Minibar, in-room safe, desk, laptop workspace
Grand Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available

Explore the area

Map
Carrera 42a No. 1-15, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪9 min walk‬
  • Poblado Park
    ‪10 min walk‬
  • Lleras Park
    ‪10 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪36 min drive‬

Room options

View all photos for Grand Twin Room

Minibar, in-room safe, desk, laptop workspace

Grand Twin Room

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Outdoor pool

Suite

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Grand Suite

Grand Suite | Minibar, in-room safe, desk, laptop workspace

Grand Suite

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel San Fernando Plaza

4-star Medellín hotel, connected to a shopping center in El Poblado
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel San Fernando Plaza offers 167 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with satellite channels. This Medellín hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.
In addition to a full-service spa, Hotel San Fernando Plaza features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This business-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel San Fernando Plaza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Hotel San Fernando Plaza has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 3 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Spezia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: USD 3.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin

Hotel San Fernando Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 712 out of 1004 reviews
Rating 8 - Good. 169 out of 1004 reviews
Rating 6 - Okay. 50 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS, PALMETTO BAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms could use a face-lift particularly the floors. Otherwise very good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area muy segura el hotel es limpio y bonito la picina espectacular.
Stayed 3 nights in Jan 2025

10/10 Excellent

CARLOS, PALMETTO BAY

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Thanks
Stayed 1 night in Jan 2025

4/10 Poor

Edwin

Liked: Staff & service
Disliked: Cleanliness
No bar/ lounge & no rooftop

10/10 Excellent

Richard, Grandview

Liked: Cleanliness, property conditions & facilities
Stayed 18 nights in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, Food,
Stayed 6 nights in Jan 2025

10/10 Excellent

theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an exceptional hotel in every way. It's well maintained and exceptionally clean. That being said, it's always the people that raise a hotel to the highest level. Every member of the staff is willing to accommodate guests with the highest level of professionalism. I want to give special thanks to Miguel and Alex whose exceptional customer service stand out even among such a talented staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all pleasant, helpful and well trained, and the food was very well prepared and fresh. - easily one of the best hotels in Medellin.
Stayed 6 nights in Jan 2025

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent (Mauricio, Miquel, Juan, Daniela) made my stay relaxing and comfortable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean, and excellent location

My family had a great stay at this hotel. It was very clean, the room was spacious and the beds were very comfortable. The breakfast buffet has a lot of great options, and the pool was very nice.
Stayed 2 nights in Jan 2025

6/10 Okay

michel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Lion

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

gus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surcharge are ridiculous. No bueno
Stayed 2 nights in Jan 2025

10/10 Excellent

YarinA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Camilo Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located in a safe and walkable neighborhood. The staff were approachable and accommodating. I enjoyed the amenities and the food. Highly recommended!
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Carolina, Miami

Stayed 2 nights in Dec 2024

10/10 Excellent

Josephus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Stayed 1 night in Jan 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Bathroom from hell

Wasnt the best 5 star hotel/ more loke a 3.5 hotel. Bathrroom wasnt proper loud noise due to water filling up the tank .. didnt flush proper. Didnt sleep well asked to change rooms or fix the problem- no response Everything was expensive and the treatment wasnt 100
Stayed 5 nights in Dec 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rob

Stayed 1 night in Dec 2024

10/10 Excellent

Ray

Stayed 1 night in Dec 2024

10/10 Excellent

ANGELICA

Business traveler
Good
Stayed 1 night in Dec 2024