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Hotel BH El Poblado

3.5 star property

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Photo gallery for Hotel BH El Poblado

Lobby
Interior
City view from property
View from property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪3 min walk‬
  • Oviedo Shopping Center
    ‪4 min walk‬
  • Poblado Park
    ‪3 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • City view
  • 312 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • City view
  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel BH El Poblado

3.5-star hotel in El Poblado
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Hotel BH El Poblado features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel BH El Poblado is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Hotel BH El Poblado has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Hotel BH El Poblado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Liked: Cleanliness
Disliked: Staff & service, amenities
I did not like my stay in this hotel. The staff service and attitude is horrible, staff acts like they are doing you a favor for letting you stay there. I will only stay here again if they are the cheapest option and will see if they train their staff to be more welcoming and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained, great service, great location
Stayed 1 night in Jan 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to shopping & Dining. And 8-10 taxi ride to Nightlife in Parque Lleras. Staff was great and accommodating. And very knowledgeable with the surrounding areas and where to go for Tours. Definitely returning & staying there again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, modern, excellent staff . Great location
Stayed 1 night in Jan 2025

2/10 Terrible

Gabriel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk is not polite, attentive or professional. They charge me for IVA (Tax) that I wasn't supposed to pay and I am having a hard time trying to get my money back. The head of the front desk was always rude and unwilling to help and the Manager block me from her phone because I did not have empaty with her sickness. How could I know that she was sick?. Even do, there wasn't necessary to mention that in the middle of a business situation
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose, OWATONNA

Stayed 3 nights in Jan 2025

8/10 Good

Lina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is really good! Just across the well known Santa Fe Shopping Mall
Stayed 10 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente !! Para turistas que desean tener un lugar cómodo, limpio , seguro y cerca de todo. Recomendados 100 por ciento!!
Stayed 7 nights in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is in a great location. Staff was great. However, the breakfast is not organized, the food was on trays and it wasn’t to keep the food warm because the food was cold. Our room was hot, mind you, it has a wall unit but didn’t go lower than 18, super hot in the halls and lobby. Other than that, hotel was good. The parking was very convenient. Not sure I would stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024

6/10 Okay

JUAN ANGEL

Liked: Cleanliness
Nature around.
Stayed 1 night in Jan 2025

8/10 Good

Pablo, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 8 nights in Dec 2024

10/10 Excellent

Timothy, Rapid City

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 7 nights in Dec 2024

8/10 Good

Soraya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to mall and santa fe is in front. Restaurants and pharmacy also walkable
Stayed 4 nights in Dec 2024

8/10 Good

Nathysha

Traveled with family
Liked: Cleanliness, staff & service, amenities
I did not like the breakfast it was horrible
Stayed 4 nights in Dec 2024

10/10 Excellent

Wilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 3 nights in Nov 2024

2/10 Terrible

Roberto leon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom was the worst part, the bathtub floor had worms, wait for them to clean it and the same thing happened the next day. it had live worms.
Stayed 6 nights in Oct 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

El hotel está en un lugar estratégico. Muy cerca a centros comerciales y lugares para comer. Habitaciones limpias y camas muy cómodas.
Stayed 4 nights in Nov 2024

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities, room comfort
Great hospitality, great location. Modern facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean facilities, great location
Stayed 1 night in Nov 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location. Friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Luis

Stayed 1 night in Aug 2024