GHL Hotel Portón Medellín

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GHL Hotel Portón Medellín

Superior Twin Room | Premium bedding, minibar, in-room safe, desk
Front of property
Breakfast, lunch, dinner served; garden views
Superior Twin Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Classic Twin Room | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Pet friendly
    Pet friendly

Explore the area

Map
Carrera 43A No. 9 Sur 51, Av. El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    3 min walk
  • Oviedo Shopping Center
    4 min walk
  • Golden Mile
    8 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    10 min drive

Room options

Superior Twin Room

  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Classic King

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

GHL Hotel Portón Medellín

4-star hotel in El Poblado
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
GHL Hotel Portón Medellín offers 80 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, GHL Hotel Portón Medellín features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 1130 square feet (105 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

GHL Hotel Portón Medellín is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
El Village Restaurante - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Village Restaurante

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per day, plus a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 0)
  • Pet deposit: USD 5 per day
  • Pet fee: USD 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Porton Hotel
Porton Medellin
Porton Medellin Hotel
Porton Medellin Hotel
Ghl Porton Medellin Medellin
GHL Hotel Portón Medellín Hotel
GHL Hotel Portón Medellín Medellin
GHL Hotel Portón Medellín Hotel Medellin
Ghl Porton Medellin Medellin
GHL Hotel Portón Medellín Hotel
GHL Hotel Portón Medellín Medellín
GHL Hotel Portón Medellín Hotel Medellín

GHL Hotel Portón Medellín Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 417 out of 600 reviews" "
Rating 8 - Good. 110 out of 600 reviews" "
Rating 6 - Okay. 46 out of 600 reviews" "
Rating 4 - Poor. 14 out of 600 reviews" "
Rating 2 - Terrible. 13 out of 600 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Wilnelia

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
The location was great, the buffet breakfast was good and the rooms as well.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff, excellent breakfast, Safe and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magnificent stay.
Our stay was outstanding and perfect, everything was top notch from my check in the experience, going through delicious breakfast till my check out, employees extremely kind and helpful. Hotel is a jewel in the middle of everything you need, malls, groceries stores, restaurants at walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with renovated rooms. Breakfast has a great selection of food.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose, lyndhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , buffet breakfast was impressive !
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan, WATERLOO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near to shopping centers. Service was very good. The improvement area I would say is the gym.
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 4 nights in Jul 2024

10/10 Excellent

GUSTAVO A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ingrid

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and helpful, room are clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alvaro, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Great location, but front end staff difficult.
Except for Nelson and Jorge I would have given pretty much everything one star.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time
Amazing
Stayed 3 nights in Jul 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Safe Location
My wife and I live in the states. She is from Cali and I have been visiting Colombia for many years. We have numerous family there, including our daughter. I am very familiar with Medellin and can say that the hotel is located in a safe part of the city and close to things that you can walk to (during the day) without a problem using normal, everyday precautions. This would include grocery stores, pharmacies, strip malls and a large Mall which are a 6 to 8 minute walk. At night time, this is not recommended. All the staff were very friendly and accommodating. Plain clothes security personal are posted in the lobby and the immediate exterior of the hotel. They were very alert and attentive. They are unarmed. Some of the staff at the front desk spoke sufficient English to be able to converse at a basic level and respond to questions. The room is rather small in size but was clean and in order. However, the bathroom is laid out in such a way that there is no way to sit anything down like a towel or a change of clothes, etc. The breakfast was buffet style. The food and juices were very fresh, and the offerings were slightly different each morning. Not a large selection but certainly ample enough to start your day off with a full belly. The cost of everything has risen dramatically over the past few years throughout Colombia. Hotels are no exception. Their pricing is consistent with local competition but is slightly higher than comparable hotels in smaller cities. A thumbs up!
Stayed 3 nights in Jun 2024

8/10 Good

ESMERDA, Clifton

Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Stayed 7 nights in Jun 2024

10/10 Excellent

Katelyn

Stayed 7 nights in Jun 2024

10/10 Excellent

Katherine Mae Aquino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and knowledgeable. Very friendly, very clean, and the location was excellent. Recommended to my friends while staying in Medellín here.
Stayed 12 nights in Jun 2024

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Franklin, Wakefield

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at GHL Hotel Portón in Medellin, Colombia, during April was nothing short of exceptional. From the moment we arrived, the warmth and professionalism of the staff at the front desk and in the restaurant stood out. The hotel is evidently well-managed, with a team that is not only friendly but also incredibly hard-working. The complimentary breakfast offered exceeded our expectations, featuring a delicious array of options. The restaurant's cuisine, in general, was executed with finesse, leaving us thoroughly impressed. Special commendation goes to the restaurant staff, from Flor, Sor, Sebastian, Lorena, Guillermo to Luis at the front desk, whose attentiveness and dedication added to the overall experience. We indulged in a couples massage during our stay, and both masseuses, Ximena and Diana from Nirvana Spa, delivered outstanding service, ensuring a truly relaxing and rejuvenating experience. Moreover, the excursions organized by the hotel were fantastic, adding an extra layer of enjoyment to our trip. What's more, the hotel's prime location next to the Santa Fe mall with its plethora of shops and restaurants made exploring the area convenient and enjoyable. Without hesitation, we highly recommend Hotel Portón to anyone seeking a memorable stay in Medellin.
Stayed 5 nights in Apr 2024

10/10 Excellent

Dina Lafrance

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness, cleanliness, and professionalism of the whole staff surpassed my expectations!
Stayed 5 nights in May 2024

10/10 Excellent

Belkys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff all around, especially Sor and Flor who were amazing and dedicated to ensure we had a great stay.
Stayed 5 nights in Apr 2024