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Novotel Makkah Thakher City

4.0 star property

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Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace
3 bars/lounges
Restaurant
Lobby sitting area
Executive Room, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Masjid Al-Jinn
    ‪2 min drive‬
  • Al Malaa Cemetery
    ‪5 min drive‬
  • Great Mosque of Makkah
    ‪7 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

  • 646 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • 646 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • 323 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

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Front of property

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  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
3.9 out of 5, Good, (684)
The price is $53
per night
$62 total
includes taxes & fees
Feb 27 - Feb 28
Al Kiswah Towers Hotel

About this property

Novotel Makkah Thakher City

4-star Makkah hotel close to Great Mosque of Makkah
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. This 4-star property offers access to a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, concierge services, and 24-hour room service. Onsite covered self parking is complimentary.

Novotel Makkah Thakher City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 464 reviews
Rating 8 - Good. 87 out of 464 reviews
Rating 6 - Okay. 29 out of 464 reviews
Rating 4 - Poor. 16 out of 464 reviews
Rating 2 - Terrible. 26 out of 464 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

DiaaLhaq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and transportation was good
Stayed 9 nights in Nov 2024

10/10 Excellent

Tuhin

Liked: Cleanliness, amenities
Great stay ever
Stayed 1 night in Nov 2024

8/10 Good

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

NAZIH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Haytham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Ahmet

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

MOHAMMED

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe room service and staff very friendly I arrived 4:00 a.m. and they was very nice to give me my room early it was very welcoming
Stayed 9 nights in Aug 2024

10/10 Excellent

Khalil

Stayed 9 nights in Oct 2024

10/10 Excellent

Usman

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was first time I’ve stayed at Novotel and it was so good and I loved the food and specially the Chicken Biryani.
Stayed 5 nights in Oct 2024

10/10 Excellent

Shakeeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent place, construction is being done there to expand the area so naturally you will limited with amnemities you can get around the area for now but excited llent hotel overall.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2024

2/10 Terrible

Zuliat

Disliked: Cleanliness, amenities, property conditions & facilities
I didnt not stay here,My flight got cancelled by the airline due to operational issues and i reached out to expedia to help get a refund from this hotel.The airline already refunded and i have booked another flight,i need the hotel to refund so i can book a stay for another time.Please Novotel refund me my next trip is coming up sooon😭😭😭😭😭😭
Stayed 7 nights in Oct 2024

10/10 Excellent

Rubina, Plainview

Stayed 1 night in Oct 2024

4/10 Poor

Omeir

Traveled with family and small children
Disliked: Staff & service, amenities
The shuttle bus drops far away from the haram! Ppl with kids pls be careful
Stayed 1 night in Oct 2024

10/10 Excellent

EmadEddin, Guelph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one annoying issue. The email which I received regarding my reservation has the wrong hotel address. The airport taxi take an extra 30 SR to take me to the correct address. I search by name on the google map to find it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Entisar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, breakfast was amazing and room service, super clean price was excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

kiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the stay was great. Just few things, there is no access to microwave which makes it difficult to warm food specially for guests who have dietary restrictions. The other thing, few staff members were not super friendly. I think they may need more training. Everything else was great so far. Thanks for everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Azhar Kareem

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Absolutely love it!
Stayed 2 nights in Oct 2024

10/10 Excellent

shafqat

Liked: Cleanliness, staff & service, property conditions & facilities
Very excellent
Stayed 7 nights in Oct 2024

8/10 Good

Tamanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
Stayed 3 nights in Oct 2024

10/10 Excellent

Moorkings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I enjoyed my stay and everyone was super helpful. Now who ever thought of putting that massage recliner in the lobby please give him a raise because for me that’s very very thoughtful.. after completing my first Umrah I needed a way for my lower back to heal and it was really helpful to get me going for the next seven days of my stay! Great Job💯👏
Stayed 7 nights in Oct 2024