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Novotel Makkah Thakher City

4.0 star property

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Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Restaurant
3 bars/lounges
Executive Room, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Great Mosque of Makkah
    ‪7 min drive‬
  • Kaaba
    ‪10 min drive‬
  • Well of Zamzam
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

  • City view
  • 646 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • City view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • City view
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • City view
  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Twin Beds

  • City view
  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

voco Makkah by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (324)
The price is $11,471
per night
$13,851 total
includes taxes & fees
May 13 - May 14
voco Makkah by IHG

About this property

Novotel Makkah Thakher City

4-star Makkah hotel close to Great Mosque of Makkah
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. This 4-star property offers access to a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, concierge services, and 24-hour room service. Onsite covered self parking is complimentary.

Novotel Makkah Thakher City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 370 out of 562 reviews
Rating 8 - Good. 102 out of 562 reviews
Rating 6 - Okay. 35 out of 562 reviews
Rating 4 - Poor. 23 out of 562 reviews
Rating 2 - Terrible. 32 out of 562 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 5 nights in Nov 2024

10/10 Excellent

Fazal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Arwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely do it again and recommend it to people. Building 2 and 1 had the most professional people and how welcomed I flet! Thank you for that I would do it again Inshallah and let people choose it
Stayed 5 nights in Jan 2025

10/10 Excellent

Arwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did enjoyed my stay and I won’t hesitate to do it again. I would thanks Staff and receptionist at Building 2 and 1 they were super professional, kind and they are treasure. Regards
Stayed 5 nights in Jan 2025

6/10 Okay

HAMOUD

Stayed 4 nights in Jan 2025

10/10 Excellent

Ibrahim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very happy with the service provided by Mohamed on the day we arrived in reception. By the buffet we are very grateful for welcome and kind hospitality of Mohamed and Nasir.
Stayed 5 nights in Jan 2025

10/10 Excellent

Elmehdi, Tempe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Alpha-Hawa

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast option and frequent buses. Best hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Sana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for only one night after climbing Jabl e Nur and then went to haram in the morning. Nice location if you want to do the mountain and haram. Timely shuttle service. However, I went with a local person so I didn’t pay too much attention to the way the shuttle service works. It is a bit time consuming on return from haram. You have to take two shuttles. One from hotel to bus station then another from bus station to haram. And same for the way back. Breakfast was great. Nice, clean rooms.
Stayed 1 night in Jan 2025

8/10 Good

Tahseen

Stayed 3 nights in Jan 2025

8/10 Good

Mohammed

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was small /shower water doest drain properly/no lower taps for wudu Not ideal for pilgrims
Stayed 5 nights in Jan 2025

4/10 Poor

Zahid

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are too skinny phone doesn’t works room service 0. I stay 5days with my family first day when we come back in room they didn’t clean my room when I go to the reception for complain they said clean staff is gone we will do tomorrow. Next time I don’t stay here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rimsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Belal Waleed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and its amenities were amazing, especially the breakfast. The only complaint I have is the WiFi is slow but not so important as most of our time was spent in the haram anyways. Alhamdulilah
Stayed 3 nights in Jan 2025

10/10 Excellent

Saidou

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 6 nights in Nov 2024

10/10 Excellent

Fawsiyo Hassan

Traveled with partner
Liked: Property conditions & facilities
It was clean and neat , staff were very friendly. The only thing missing was there are no near places to eat besides their restaurant, no shopping stores or a mall nearby. Otherwise, it was a great experience… their shuttle service to the Haram is very helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Arooj

Stayed 3 nights in Dec 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best
Stayed 2 nights in Dec 2024

10/10 Excellent

Usman Ahzaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 1 night in Dec 2024

6/10 Okay

Muhammad

Traveled with family
Liked: Cleanliness
There wasn't enough water in the room even on request the staff only gave 2 bottle of water for each room where as we were 5 members of family staying in those 2 rooms the air-conditioning wasn't working properly in one of the room and bathroom mirror light also wasn't working.
Stayed 2 nights in Dec 2024

10/10 Excellent

Masood

Stayed 3 nights in Dec 2024

10/10 Excellent

Naidaa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and professional
Stayed 4 nights in Dec 2024