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Makarem Ajyad Makkah Hotel

5.0 star property

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Photo gallery for Makarem Ajyad Makkah Hotel

Cafe
Exterior detail
Junior Suite | 1 bedroom, minibar, in-room safe, desk
Royal Suite | Living area | 32-inch TV with satellite channels
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Ajyad General Street, Makkah, Makkah Province, 24231
  • Great Mosque of Makkah
    ‪7 min walk‬
  • Abraj Al-Bait Towers
    ‪9 min walk‬
  • Kaaba
    ‪10 min walk‬

Room options

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Superior Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

  • 409 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite

  • 248 sq ft
  • Sleeps 4
  • 1 King Bed and 3 Twin Beds

View all photos for Premium Suite

Premium Suite | 1 bedroom, minibar, in-room safe, desk

Premium Suite

  • 856 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, minibar, in-room safe, desk

Royal Suite

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 248 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Makarem Ajyad Makkah Hotel

5-star hotel in Ajyad
Along with 4 restaurants, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite.
Makarem Ajyad Makkah Hotel offers 411 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Premium satellite television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 5-star property consist of a business center and a meeting room. This Art Deco hotel also offers a library, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided.

Makarem Ajyad Makkah Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Zamzam - Onsite buffet restaurant.
Al Noor - Onsite restaurant.
Al Waleemah - Onsite restaurant.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: SAR 200 per person
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Noor
  • Al Waleemah
  • Zamzam

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from April 9 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 200 per person
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001021

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Ajyad Hotel
Ajyad Makarim Hotel Makkah
Ajyad Makkah
Ajyad Makkah Hotel
Ajyad Makkah Makarim Hotel
Hotel Makarim Ajyad
Makarim Ajyad Makkah Hotel
Makarim Ajyad Makkah Hotel Mecca
Makarim Ajyad Makkah Mecca
Makarim Makkah Hotel
Makarem Ajyad Makkah Hotel Mecca
Makarem Ajyad Makkah Hotel
Makarem Ajyad Makkah Mecca
Makarem Ajyad Makkah
Makarem Ajyad Makkah
Makarem Ajyad Makkah Hotel Hotel
Makarem Ajyad Makkah Hotel Makkah
Makarem Ajyad Makkah Hotel Hotel Makkah

Makarem Ajyad Makkah Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 482 reviews
Rating 8 - Good. 123 out of 482 reviews
Rating 6 - Okay. 57 out of 482 reviews
Rating 4 - Poor. 11 out of 482 reviews
Rating 2 - Terrible. 19 out of 482 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Stayed 4 nights in Jan 2025

10/10 Excellent

Mohammed

Stayed 1 night in Jan 2025

6/10 Okay

Lida

Disliked: Cleanliness
Great location. Minutes away from the Masjid. Easy access to restaurants and coffee shops. It could be a bit cleaner, there is mold in the molding of the shower. The front desk staff is very dismissive to guest’s concerns. While I did my booking, I chose to pay extra to include the breakfast package. Upon arrival hotel staff informed me that they have never offered breakfast as a package and it’s a glitch with Expedia. They said this happens a lot, yet they haven’t done anything to change the settings of the bookings. Expedia still allows you to book including breakfast for additional fee. I still haven’t gotten a refund for the extra money I paid to include breakfast.
Stayed 4 nights in Jan 2025

6/10 Okay

AlamGir

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs improvement
Stayed 2 nights in Jan 2025

10/10 Excellent

Khamit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel is absolutely amazing, 3min away from HARAM / KAABA. The staff are very friendly ,welcoming and helpful. Even the customer relations department keeps calling me to know if we need something and check on our stay. The food is tasty ( even if few options because I’m vegetarian ). Just the parking is little bit hard so we park before the tunnel and it’s free . At the check out they send us with a hotel car to the parking where I put my car . Thanks guys See you soon
Stayed 4 nights in Jan 2025

10/10 Excellent

anhara

Stayed 2 nights in Jan 2025

10/10 Excellent

Shala

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

yassine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect stay for family.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If it’s your first time doing ummrah and you have a budget for this hotel. I would recommend you book it wallahi, the location is very convenient and nice and the staff are also very respectful and helpfull, also if your are trying to exchange your money into SAR the people down stairs in the hotel can exchange it for you or the the clothing store in the lobby.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fozia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was a great stay , 5 min walk 2 haram and lot of places to eat . We tried the breakfast there it was very good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Usmaan

Liked: Staff & service, property conditions & facilities
Excellent service. Great hotel. Would highly recommend.
Stayed 5 nights in Jan 2025

4/10 Poor

Tamana

Disliked: Staff & service, property conditions & facilities
The rooms were average but outdated! Sinks kept clogging and so was the shower drainage. After multiple calls, they housekeeping said it’s fine but it wasn’t. The room was so humid that the entire pillow and blankets felt wet. After talking to reception, they sent someone to check and the individual said if you put your air conditioning on low it won’t feel this way. We requested for room change and that wasn’t an. Option! We checked inn a day late but was still charged. Overall, would never stay there again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hawa

Stayed 4 nights in Jan 2025

10/10 Excellent

hamzah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Sanaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They do not care about Pilgrims

Extremely disappointed with the sympathy shown by this hotel. They do not care about pilgrims and only about money. My grandmother had passed away last week whilst I was on umrah and staying in medina and despite giving the hotel ample notice, they wouldn’t even bother replying to the representative from Hotels.com. All other hotels I had booked had processed a full refund despite holding strict policies too and offered their condolences. This hotel is run by pure greed. I hope you don’t go through what I have during a difficult time. I hope you enjoy the money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Saeed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Easy access and walkable to Haram
Stayed 3 nights in Jan 2025

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sabikun

Stayed 1 night in Jan 2025

10/10 Excellent

Khalid, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, great rooms, and very friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Haram, very nice breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Naseeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the great mosque /Kaba. Very clean rooms and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Director

Stayed 5 nights in Dec 2024

10/10 Excellent

nazar Ali

Stayed 5 nights in Dec 2024

8/10 Good

Hanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very near to Al Haram . On a busy road .
Stayed 2 nights in Dec 2024