Jumeirah Jabal Omar Makkah

5.0 star property

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Photo gallery for Jumeirah Jabal Omar Makkah

Terrace/patio
View from room
Smart TV, iPod dock
Premium bedding, down comforters, memory foam beds, minibar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Ibrahim Al Khalil Road,, Ash Shubaikah District, Makkah, 24231
  • Great Mosque of Makkah
    ‪5 min walk‬
  • Abraj Al-Bait Towers
    ‪5 min walk‬
  • Kaaba
    ‪9 min walk‬

Room options

Apartment, 3 Bedrooms (Residence)

  • 2077 sq ft
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 1 Twin Bed

Junior Suite (Partial Haram View)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

Apartment, 1 Bedroom (Residence)

  • 1001 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms (Residence)

  • 1335 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Apartment, 2 Bedrooms (Residence Partial Haram View)

  • 1335 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Junior Suite (Haram View)

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Suite, 1 Bedroom (Partial Haram View)

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe Room (Haram View)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Superior Room (Haram View)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Suite, 1 Bedroom (Haram View)

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

Room, 3 Bedrooms, Terrace (Partial Haram View - Residence)

  • 1938 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Apartment, 3 Bedrooms (Residence Partial Haram View)

  • 1959 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Deluxe Suite, 1 Bedroom (Haram View)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, City View

  • 409 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom, City View

  • 527 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Room, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room (Partial Haram View)

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 624 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Bedrooms, Terrace (Partial Haram View - Residence)

  • 1679 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Similar properties

About this property

Jumeirah Jabal Omar Makkah

5-star Makkah hotel, connected to a shopping center in Jabal Omar
6 restaurants, 2 coffee shops/cafes, and a 24-hour business center are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a complimentary children's club, and valet parking. Change of towels is available on request.
Jumeirah Jabal Omar Makkah offers 1121 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature down comforters and premium bedding. Smart televisions come with satellite channels.

Bathrooms include bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 5-star property consist of a 24-hour business center and 2 meeting rooms. This luxury hotel also offers a complimentary children's club, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Jumeirah Jabal Omar Makkah has designated areas for smoking.

A complimentary manager's reception is offered each day.
Jumeirah Jabal Omar Makkah has 6 restaurants on site.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (SAR 175 per day)
  • Valet parking on site (SAR 175 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 145 for adults and SAR 73 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free children's club
  • Shopping mall

Family friendly

  • Children's games
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (20 inch wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • iPod dock
  • Smart TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 145 for adults and SAR 73 for children
  • Valet parking fee: SAR 175 per day
  • Nearby parking fee: SAR 175 per day (1640 ft away)
  • Rollaway bed fee: SAR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002521

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Jumeirah Makkah
Jabal Omar Jumeirah Makkah
Jumeirah Jabal Omar Makkah Hotel
Jumeirah Jabal Omar Makkah Makkah
Jumeirah Jabal Omar Makkah Hotel Makkah

Jumeirah Jabal Omar Makkah Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 260 out of 319 reviews
Rating 8 - Good. 31 out of 319 reviews
Rating 6 - Okay. 10 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 10 out of 319 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rabia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notche
The staff are stuck up, the checking in was sooooo slooow, the hotel was top top class the staff were polite and hard working except the one at the desk,the room cleaning service is top, the breakfast was just out of this world anything you wish for is at the buffets ive never seen any hotel like this, its very close to the haram, it has its own small shopping center but just clothes and perfume shops, caffe are all a step away from the hotel the exchange rate also, taxis are available at all time overall was 5 star every penny was worth it, will definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdullah

Stayed 7 nights in Nov 2024

10/10 Excellent

Ifrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is the best by far, it’s very quite and beautiful, there’s no waiting for the lift. i like how close it’s to the Haram also very clean and peaceful. the staff are all amazing , I will definitely come back again and recommend to family and friends.
Stayed 8 nights in Dec 2024

2/10 Terrible

Sara

Disliked: Staff & service, amenities
The absolute worst customer service. Checked in- told we checked in too late to guarantee the room view we paid for. Offered 2nd floor- told the hotel was sold out. Then apparently they weren’t sold out so we were offered the 3rd floor. Asked to check with the front desk for an upgrade the next day. Called the next day- explained the situation again, asked for a manger- all requests declined. Asked to extend the reservation and offered to pay for a higher floor- told us the hotel was sold out- but then simultaneously gave us a room rate in house. When we conveyed that the room rate was lower on Expedia, he just brushed us off and said book there. I thought you were sold out? After this, I asked again to speak to a manager. Same run around. Then was promised a call back- never received a call back. They do not care about your complaints, lie about availability (they’re not sold out yet they represent they are so they don’t have to help you) and will never let you speak to a manager. If anything goes wrong, you’re on your own. Do not book.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful stay Staff were very supportive through out our stay
Stayed 2 nights in Dec 2024

10/10 Excellent

yasir

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in Dubai.
Stayed 7 nights in Dec 2024

10/10 Excellent

rsam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Saad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Daud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shoaib

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant experience
Stayed 2 nights in Dec 2024

10/10 Excellent

warda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Dec 2024

8/10 Good

Hamze Awale

Stayed 3 nights in Dec 2024

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Alhamdullah nice place to stay close to haram
Stayed 3 nights in Dec 2024

10/10 Excellent

islamiyyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

QAISER

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Top-class hotel with outstanding service. Highly
It has been a very pleasant stay here in Makkah. We absolutely love this place. Although it's a bit expensive, it is worth every penny. If there were an option to rate it over 10, we would gladly do so. Highly recommended! The cleaning staff are well-trained, disciplined, polite, and always ready to help. The service is outstanding, and everything has exceeded our expectations.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mowza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Rooms are nicely furnished and clean . Modern. Restaurant options very good
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohammed

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and good food options. One of the best in Jabal Omar
Stayed 4 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Shahana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property and amazing staff! Best spot for Umrah with Haram views from roo And restaurant too Masha Allah! Buffet was amazing! In Sha Allah we get to visit here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Neelma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Will for sure return to the property
Stayed 4 nights in Dec 2024

10/10 Excellent

AHMAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2024

10/10 Excellent

NOMAN, Macon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Good amenities and breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

karim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend the hotel to all my family and friends also my social media
Stayed 1 night in Dec 2024

10/10 Excellent

karim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend this hotel to all my family and friends
Stayed 3 nights in Dec 2024