Along with a 24-hour fitness center, this smoke-free hotel has self parking and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite. Housekeeping is available on request.
Al Kiswah Towers Hotel offers 5578 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Al Kiswah Towers Hotel features a 24-hour fitness center, laundry facilities, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. This Makkah hotel also offers a porter and an elevator. Onsite parking is available (surcharge).
Al Kiswah Towers Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Languages
Arabic, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Covered self parking on site (SAR 72 per day; includes in/out privileges)
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 35 per person
Things to do
24-hour gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Housekeeping (on request)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 35 per person
Covered self parking fee: SAR 72 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007548
We should mention
Couples wishing to share a room must provide proof of marriage
Parking height restrictions apply
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Al Kiswah Towers Hotel Mecca
Al Kiswah Towers Mecca
Al Kiswah Towers
Al Kiswah Towers Hotel Hotel
Al Kiswah Towers Hotel Makkah
Al Kiswah Towers Hotel Hotel Makkah
Al Kiswah Towers Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 275 out of 621 reviews" "
10 - Excellent
275
Rating 8 - Good. 151 out of 621 reviews" "
8 - Good
151
Rating 6 - Okay. 80 out of 621 reviews" "
6 - Okay
80
Rating 4 - Poor. 41 out of 621 reviews" "
4 - Poor
41
Rating 2 - Terrible. 74 out of 621 reviews" "
2 - Terrible
74
7.8/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
nooraka
Traveled with family
Oct 13, 2024
Liked: Staff & service, amenities
I like the staff, and around building facilities. Thanks
This was an okay hotel. I would highly recommend if you are visiting Makkah to just book a hotel as close to the Haram as possible. These shuttles were great, however they still drop you off a far walk away and getting back on when leaving the Haram is very chaotic. If you want to be able to properly spend time there it's important to have a hotel a good walking distance to be able to rest and freshen up.
This hotel is very outdated and needs improvements. Overall, the room was okay. As most stated, there are stains on the carpets, the shower floor leaks easily, and just not as clean as expected. Our toilet was not flushing the first day but when we put in a request they sent someone pretty quickly to fix it.
The breakfast was not good - you would think to pay an extra fee for it, it would be nice but the food looked old and wrapped from days before and not fresh at all. You are better off buying something from the Cafe near the lobby.
Check in and check out process was seamless. The staff were kind and the rooms were clean. The staff were able to converse in English, so no language barrier present. The only suggestion I would have if the shuttle bus could drop us closer to masjid haram. It was a long walk from the shuttle bus to masjid haram.
This hotel has bus services to the haraam but the walk from the bus stop to the haraam is a pretty long walk, and also before and after salah its very hard to get onto a bus becouse of the crowd waiting for them, other than that it was a great hotel.