Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Front of property
Front of property
Lobby
Triple Room | 1 bedroom, in-room safe, blackout drapes, soundproofing
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3280, Umm Al-Qura Road, Makkah, 24231
  • Great Mosque of Makkah
    ‪8 min walk‬
  • Abraj Al-Bait Towers
    ‪13 min walk‬
  • Kaaba
    ‪15 min walk‬

Room options

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Al Ebaa Hotel

Makkah hotel connected to a rail/subway station, walkable to Great Mosque of Makkah
3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This Makkah hotel also offers concierge services, an ATM, and an elevator. Parking is available onsite for a surcharge.

Al Ebaa Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Languages

Afrikaans, Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002124

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 447 reviews
Rating 8 - Good. 113 out of 447 reviews
Rating 6 - Okay. 43 out of 447 reviews
Rating 4 - Poor. 13 out of 447 reviews
Rating 2 - Terrible. 15 out of 447 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Very friendly staff clean and convenient location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Umrh.

Service and location was good. I wish should had shuttle service to mosque. Coffee shop people were not friendly.
Stayed 2 nights in Feb 2025

8/10 Good

Hassan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sohel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

10/10 Excellent

Fouzia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 4 nights in Feb 2025

10/10 Excellent

Amgad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Al Haram
Stayed 2 nights in Mar 2025

8/10 Good

OMAR, Yakima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to haram
Stayed 2 nights in Feb 2025

10/10 Excellent

Raheel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Moataz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff
Stayed 1 night in Mar 2025

6/10 Okay

Rizwan

Traveled with family
Liked: Staff & service

Good location, okay price.

The overall experience was good considering the price and location. The hotel needs to maintain the rooms better. We booked 4 rooms and 3 of the rooms had broken bathroom doors and the shower doors were broken. The mattress were dirty. Room cleaning was really bad as we had to tell the person again and again to clean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Arbaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Salma, Cairo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the good accommodation.
Stayed 3 nights in Feb 2025

10/10 Excellent

shifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8-min walk to Masjid al-Haram

Great hotel walking distance to masjid al-Haram. Amazing staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

shahid, doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Sajida

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and everything was very nice and welcoming
Stayed 4 nights in Feb 2025

10/10 Excellent

Saifuzzaman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Jan 2025

6/10 Okay

Amer

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Booked for my father in law, for his transit stopover, he had nothing but compliments for the hotel, clean, comfortable, conveniently located for his short stay, lovely & helpful staff and really good & filling breakfast provided.
Stayed 2 nights in Feb 2025

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

fatihah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
although its a little bit far from the gate to do tawaf and saie but the price is really affordable and the service is the best
Stayed 3 nights in Feb 2025

10/10 Excellent

Selma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Md fotik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Excellent stay at Al Ebaa Hotel, close to masjid al haram and ease of access to taxis and shops. Clean hotel and friendly staff.
Stayed 7 nights in Feb 2025

4/10 Poor

Raja sajid

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025