Victoria Palms Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria Palms Inn & Suites

Outdoor pool
Executive Room | In-room safe, soundproofing, iron/ironing board, cribs/infant beds
Exterior
In-room safe, soundproofing, iron/ironing board, cribs/infant beds
Coffee/tea maker

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
600 Kingston Way, Donna, TX, 78537
  • Valley Nature Center
    4 min drive
  • Frontera Audubon Society
    6 min drive
  • Knapp Medical Center
    6 min drive
  • McAllen, TX (MFE-Miller Intl.)
    19 min drive

Room options

Standard Suite, 2 Double Beds with Sofa Bed

  • 5242 sq ft
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Suite, 2 Double Beds

  • 5242 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Executive Room

  • 525 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 387 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • 387 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Double Beds with Sofa Bed

  • 5242 sq ft
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Suite

  • 525 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 525 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Victoria Palms Inn & Suites

Donna hotel with restaurant
An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a spa tub are onsite.
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Victoria Palms Inn & Suites features an outdoor pool and a spa tub. Dining options at the hotel include a restaurant and a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16856 square feet (1566 square meters) include a conference center. This Donna hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Victoria Palms Inn & Suites is a smoke-free property.

Victoria (Seasonal) - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Victoria (Seasonal)

Things to do

  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,856 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 10 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to November 15:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Victoria Palms Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 402 out of 822 reviews" "
Rating 8 - Good. 251 out of 822 reviews" "
Rating 6 - Okay. 85 out of 822 reviews" "
Rating 4 - Poor. 44 out of 822 reviews" "
Rating 2 - Terrible. 40 out of 822 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Wasn’t happy that the pool I saw wasn’t accessible. No ice machine, although ice was provided in the office. It had a funny smell in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service!
Stayed 1 night in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. We'll be back soon
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

2/10 Terrible

John

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsuccesful visit. Not pleased, disturbing!
Friendly Staff. Helpful. Placed near room of about a dozrmen workers who had a beer party outside and ran up and down until around mid ight. Had to move new auto to assurevit was not damaged or stolen. Worst stay EVER. Had to leave and go to a Hilton Hampton Inn for renaundervof stay. Rooms badly in need if cleaning, crud in corners and hairs un linen at the Palms. Disappointed. Thanks
Stayed 4 nights in Aug 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out with Amir the desk clerk was fast and friendly. Nice, nice young man. If we needed fresh supplies they were very quick to bring about. While there is no shopping within walking distance the drive is very short. Thus, this puts you out of the fast paced metro which is great for quiet. The pool was fabulous. The breakfast was so good. One of the best with Chef Dave who is a local winter permanent Texan. Dave has been featured in the New Yorker. Yes, overall the property is a little worn but a great value for budget minded people. Pets are accepted with a charge. :) I will be back again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Property conditions & facilities
Exceptional value!
Stayed 4 nights in Jul 2024

8/10 Good

Rocio

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela, Brandon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The room had everything we needed, and was clean and quiet.
Stayed 6 nights in Jul 2024

4/10 Poor

Maria

Stayed 2 nights in Jul 2024

8/10 Good

Rene

Traveled with family and small children
Liked: Cleanliness, amenities
Good place
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly
Very nice accommodations at a great price and a great breakfast!! Compliments to the chef.
Stayed 1 night in Jul 2024

8/10 Good

Josephine

Stayed 3 nights in Jul 2024

6/10 Okay

JOSE luis

Traveled with family
Liked: Room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Liked: Staff & service, amenities
I've been to victoria palms many times before and like always it was a great and convenient stay. The staff is always phenomenal and knowledgeable about the victoria. Overall great.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Receptionist are awesome always really attentive super recommend it for a stay
Stayed 1 night in Jul 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
We have always stayed here when we visit. It feels like our home away from home.
Stayed 3 nights in Jul 2024

2/10 Terrible

Juan A

I am stay 4 days and I never get a stay over clean in my room , terrible service! I will think to choose to next time if you can give my money back I will happy tks
Stayed 3 nights in Jul 2024

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in many hotels around Texas and this location by far was one of the best! Amir was so awesome and understanding of my needs and helped me!! The moment I walked into the room it smelled so clean and was instantly comforted!! The pool was so amazing and seemed to be heated because I was never cold! I just absolutely loved this location and will definitely be back!!
Stayed 1 night in Jul 2024

10/10 Excellent

Celestina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay as always but your furniture really needs an upgrade. The furniture is to worn out already. Stayed there due to a funeral we had gone to my aunt passed away
Stayed 4 nights in Jun 2024