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Victoria Palms Inn & Suites

2.5 star property

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Photo gallery for Victoria Palms Inn & Suites

Exterior
In-room safe, soundproofing, iron/ironing board, cribs/infant beds
Coffee/tea maker
Executive Room | In-room safe, soundproofing, iron/ironing board, cribs/infant beds
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
600 Kingston Way, Donna, TX, 78537
  • Valley Nature Center
    ‪4 min drive‬
  • Basilica of Our Lady of San Juan del Valle
    ‪10 min drive‬
  • Rio Grande Valley Premium Outlets
    ‪10 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Suite, 2 Double Beds with Sofa Bed

View from room

Standard Suite, 2 Double Beds with Sofa Bed

  • Resort view
  • 5242 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds

View from room

Standard Suite, 2 Double Beds

  • Resort view
  • 5242 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

View from room

Executive Room

  • Resort view
  • 525 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

  • Park view
  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, soundproofing, iron/ironing board, cribs/infant beds

Standard Room, 2 Double Beds

  • Park view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds with Sofa Bed

View from room

Deluxe Suite, 2 Double Beds with Sofa Bed

  • Resort view
  • 5242 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite

View from room

Standard Suite

  • Resort view
  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • Resort view
  • 525 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Victoria Palms Inn & Suites

Donna hotel with restaurant
An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite.
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Victoria Palms Inn & Suites features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16856 square feet (1566 square meters) include a conference center. This Donna hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Victoria Palms Inn & Suites is a smoke-free property.

Victoria (Seasonal) - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Victoria (Seasonal)

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,856 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 10 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to November 15:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Victoria Palms Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 940 reviews
Rating 8 - Good. 277 out of 940 reviews
Rating 6 - Okay. 99 out of 940 reviews
Rating 4 - Poor. 50 out of 940 reviews
Rating 2 - Terrible. 45 out of 940 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 7 nights in Feb 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite cleaning crews. Loved that we could get daily visits for towels or cleaning. Friendly staff at the office and enjoyed the restaurant on the premises.
Stayed 5 nights in Feb 2025

6/10 Okay

Sharon

Stayed 1 night in Feb 2025

10/10 Excellent

Britney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 3 nights in Jan 2025

8/10 Good

RITA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is an old Inn right next to the 55 Victoria Palms Resort for RVs and cabins. For the price, a great place to stay. They do have apt style places which are even better
Stayed 3 nights in Jan 2025

4/10 Poor

Jeremy

Traveled with family
Disliked: Cleanliness, staff & service
We have stayed at this hotel for 3 years in a row without in problems. This year we stayed for 7 days, not one time did a housekeeper come to our room to clean it or give us new towels for showers. When we went to the front desk to get some towels, we were told you can only get them from housekeeping. We left about 8am and would arrive back around 8pm and not one time did we ever even see a housekeeper to ask. When we explained that to the front desk, he said there was nothing he could do to get us any. We ended up having to buy towels at a local Walmart. This is very sad being we paid good money to stay at this hotel. Don't think we will be staying her next year.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alan

Stayed 2 nights in Nov 2024

10/10 Excellent

Edgar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We found our go to place in south texas.
Stayed 5 nights in Dec 2024

6/10 Okay

Freya

You don't get good service for what you pay

The bed really bad and uncomfortable, The breakfast was bad, the coffee ended and the carton glasses, the manager in that time was in a call and he delayed in to bring more coffee and carton glasses, the pool area was opened until 11 am, but the schedule was since 9 am.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay,. Poo was awsome.
Stayed 5 nights in Dec 2024

10/10 Excellent

Víctor Isidro

Stayed 2 nights in Nov 2024

10/10 Excellent

Lucia

Stayed 3 nights in Nov 2024

6/10 Okay

Dora

Stayed 1 night in Dec 2024

4/10 Poor

Jose Ivan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was a place to sleep, the key cards defiantly need to be fixed. I had to go every day to get my key card reprogramed because it wouldn't work.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness
The rooms are dated and look a little worse for wear but the property is nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Norma Nelly

Stayed 1 night in Dec 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but still a nice place.

Room was nice. Dated but still nice. Pickings were "SLIM" when it came to breakfast. Never saw any butter or jellys, even though there was bread to toast & a waffle iron. Guess they wanted you to visit the restaurant instead.
Stayed 3 nights in Dec 2024

8/10 Good

ALFREDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024