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Victoria Palms Inn & Suites

2.5 star property

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Photo gallery for Victoria Palms Inn & Suites

Exterior
Executive Room | In-room safe, soundproofing, iron/ironing board, cribs/infant beds
In-room safe, soundproofing, iron/ironing board, cribs/infant beds
Outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
600 Kingston Way, Donna, TX, 78537
  • Valley Nature Center
    ‪4 min drive‬
  • Knapp Medical Center
    ‪6 min drive‬
  • Tierra Santa Golf Club
    ‪9 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Suite, 2 Double Beds with Sofa Bed

View from room

Standard Suite, 2 Double Beds with Sofa Bed

  • 5242 sq ft
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds

View from room

Standard Suite, 2 Double Beds

  • 5242 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

View from room

Executive Room

  • 525 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

  • 387 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, soundproofing, iron/ironing board, cribs/infant beds

Standard Room, 2 Double Beds

  • 387 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds with Sofa Bed

View from room

Deluxe Suite, 2 Double Beds with Sofa Bed

  • 5242 sq ft
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite

View from room

Standard Suite

  • 525 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 525 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Texas Inn Donna

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (110)
The price is $75
per night
$85 total
includes taxes & fees
Mar 26 - Mar 27
Texas Inn Donna

About this property

Victoria Palms Inn & Suites

Donna hotel with restaurant
An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite.
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Victoria Palms Inn & Suites features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16856 square feet (1566 square meters) include a conference center. This Donna hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Victoria Palms Inn & Suites is a smoke-free property.

Victoria (Seasonal) - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Victoria (Seasonal)

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,856 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 10 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to November 15:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Victoria Palms Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 443 out of 895 reviews
Rating 8 - Good. 267 out of 895 reviews
Rating 6 - Okay. 94 out of 895 reviews
Rating 4 - Poor. 48 out of 895 reviews
Rating 2 - Terrible. 43 out of 895 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Norma Nelly

Stayed 1 night in Dec 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but still a nice place.
Room was nice. Dated but still nice. Pickings were "SLIM" when it came to breakfast. Never saw any butter or jellys, even though there was bread to toast & a waffle iron. Guess they wanted you to visit the restaurant instead.
Stayed 3 nights in Dec 2024

8/10 Good

ALFREDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gary R

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Connie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
In the Dark
In general, my stay was decent. I was not satisfied with the breakfast offerings. It was nothing but a carb-fest! But my biggest problem was the loss of power. My children were terrified in the dark! It was impossible to pack up for our morning departure, and the staff was of no help keeping the guests informed of the situation.
Stayed 3 nights in Nov 2024

6/10 Okay

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious suites
Stayed 4 nights in Nov 2024

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would book there Again a check in was so quick!!
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was awesome more than we were expecting to be honest. Amir provided exceptional customer service and made our check in reservation easy (even though the system was down for a few hours) My family and I came down from Houston for a family matter and we will definitely be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hua

Stayed 1 night in Nov 2024

8/10 Good

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and it is close to everything. The room was clean and organized, though a little dated but the price was great! Just stayed 1 night but surroundings were quiet and well kept. Our door handle cover of the main door was loose so I would recommend you check that but overall it was a pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Elia Aydee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen Janeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jose Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale la pena
Excelente solo con el detalle que en recepción no había gente bilingüe
Stayed 2 nights in Nov 2024

4/10 Poor

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Fuerte olor a humedad
La habitacion no.cerraba bien la puerta y tenia un fuerte olor a humedad
Stayed 1 night in Nov 2024

6/10 Okay

Nestor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DESAYUNO
Bien pero el desayuno muy pobre
Stayed 1 night in Nov 2024

4/10 Poor

Noir

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I arrived, the staff was not approachable, they handled the paperwork and only gave me the key without any other directions. The room I got wasn't the one I had booked (booked for two beds, and they gave me one) when I went to the front desk they said something about an issue, and was either that room or to cancel the room.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, and quiet and relaxing
The check in was little bit slow, after we received the keys it seemed like they were disactived, we came back to tje front office and they reactivated for us. After that we enjoyed our stay . The rooms eere clean and we got clran towels amd the trash taken out every day. The environment was quiet and relaxing . Ovrrall nice stay, for sure we are coming back to to Victoria Palms in!
Stayed 3 nights in Nov 2024

8/10 Good

Nestor Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La información no fue clara en la estancia y no pudimos hacer cambio de cuarto ni ampliar los dias de estancia
Stayed 2 nights in Nov 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, courteous.
Stayed 1 night in Nov 2024