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Casa De Palmas, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Casa De Palmas, Trademark Collection by Wyndham

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed) | Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Free airport shuttle

Explore the area

Map
101 N Main St, McAllen, TX, 78501
  • 17th Street Entertainment District
    ‪3 min walk‬
  • La Plaza Mall
    ‪2 min drive‬
  • McAllen Convention Center
    ‪4 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Courtyard View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 Double Bed

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About this property

Casa De Palmas, Trademark Collection by Wyndham

3.5-star McAllen hotel close to La Plaza Mall
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Casa De Palmas, Trademark Collection by Wyndham features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 8 meeting rooms. Event facilities measuring 280 square feet (26 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a vending machine. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

Casa De Palmas, Trademark Collection by Wyndham is a smoke-free property.

Casa De Palmas, Trademark Collection by Wyndham has a restaurant on site.
Cantina Lomax - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantina Lomax

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 280 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (80 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1918
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Casa De Palmas, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 573 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 81 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Anabel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful Hotel..Very well kept..Was only disappointed how small the rooms are
Stayed 1 night in Mar 2025

10/10 Excellent

Ali, Ladera Ranch

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My stay was charged on the wrong card . The one I gave for incidental and I was assured it was only authorization but the entire stay was authorized and the card I used to check in was not
Stayed 2 nights in Feb 2025

10/10 Excellent

Reyes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Staff was great
Stayed 2 nights in Feb 2025

2/10 Terrible

Xylina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room was upgraded to a suite since what we chose was no lt available. Room was not as described by front desk, the fooor we stayed in was supposed to be the quietest which it was not. We requested a late checkout that was scheduled for 1pm, by 11:45am they were calling the room to see if we were leaving. Only good thing about the hotel was the location & convenient area for dinning options.
Stayed 1 night in Feb 2025

10/10 Excellent

Mauro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2025

2/10 Terrible

Stephanie

Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jan 2025

10/10 Excellent

Omar, ALTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my fav hotel in the Valley
Stayed 1 night in Feb 2025

10/10 Excellent

Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Audra

Stayed 4 nights in Feb 2025

10/10 Excellent

Carmen

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Place to Stay in McAllen

Easy check in, free garage parking, close to attractions, updated rooms, great pool area, bar and restaurant.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis F, atlanta

Stayed 5 nights in Feb 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de Palmas is a lovely piece of architectural history. The service is good and the hotel is always very clean. It’s easy to get a good nights rest there.
Stayed 1 night in Feb 2025

8/10 Good

Ana, Alamo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice!
Stayed 1 night in Feb 2025

4/10 Poor

Brent

Seen better days

Young man at desk very unfriendly and uninterested in job. Bar rarely manned. Rooms smelled bad. Hotel was originally beautiful but badly in need of refresh.
Stayed 3 nights in Feb 2025

2/10 Terrible

Irasema

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cáiganle al casa de palmas

en general muy bien...mejor que drury, Bwestern, todos los bisness y moteles....recomendable 100%
Stayed 1 night in Feb 2025

4/10 Poor

Sasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come for wet towels, clogged WC, annoyed clerks!

It all started with a unpleasant greeting. A teenager wearing a hoodie and a beanie on his head came to the front desk asking what is your name instead of greeting properly. I booked a room facing the center patio and pool, he said those all were taken. We got a one first floor with window facing traffic street. WC was clogged or had slow drainage. Plumber took a while to show up and couldn’t fix the problem. They have a big problem with slow drainage. Folded towels ready to use were wet. I guess those were taken out from the dryer before it was time. You can hear (and can be heard) everything what’s happening in the neighboring room. Doors are old and don’t have any kind of insulation to prevent this from happening. Parking lot is in a 2nd floor, so when you park you need to find your way to the lobby by crossing one door, then use an elevator (no stairs at sight), walk across dining and bar to get to the lobby. At checkout, there was an older person not caring about how was my visit. I asked for my invoice showing zeros, and he got annoyed for the request. This is not Wyndham great service and hospitality I get in other cities. I guess this used to be a very nice hotel back in the early days. Not anymore, I won’t return.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Jesus, Brownsville

Traveled with family
Disliked: Property conditions & facilities
Room was terrible to cold heating did not work
Stayed 1 night in Jan 2025

10/10 Excellent

yazmin, Sioux city

Stayed 3 nights in Jan 2025