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Viaggio Resort Mazatlán

4.5 star property

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Poolside bar
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Daily buffet breakfast (MXN 359 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, City View

  • City view
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, Ocean View

  • Ocean view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, City View

  • City view
  • 345 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Ocean View

  • Ocean view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Viaggio Resort Mazatlán

4.5-star resort in Zona Dorada
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán features a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 3 meeting rooms. This luxury resort also offers a children's pool, a complimentary children's club, and a vending machine. Onsite self parking is complimentary.

Viaggio Resort Mazatlán is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1067 out of 1605 reviews
Rating 8 - Good. 338 out of 1605 reviews
Rating 6 - Okay. 119 out of 1605 reviews
Rating 4 - Poor. 48 out of 1605 reviews
Rating 2 - Terrible. 33 out of 1605 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable right on the beach

Overall, I enjoyed my stay at this hotel very much.
Stayed 3 nights in Mar 2025

4/10 Poor

Vanetta

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
i did not like that there was no fridge in my room. The banda on the beach was horrible. Not many activities. I am super glad i did not choose the all inclusive option or i would have been very disappointed. The building and rooms were good. Pool staff was great especially Carlos
Stayed 7 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Buenisima
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and will help you even when you are drunk. Drinks are great and the Banda on the beach is by far my favorite thing about it
Stayed 5 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Francisico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen servicio al cliente en todo
Stayed 2 nights in Mar 2025

10/10 Excellent

edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area of the hotel, walking distance to stores or restaurants. Clean and well maintained.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALMA

Stayed 4 nights in Feb 2025

8/10 Good

Lyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Clean and well maintained with courteous and helpful staff. However, the constant loud music from the beach was unbearable. 8 am to 10 pm every day, all day, non stop, multiple bands, playing multiple songs while the resort blares its own music. It was not relaxing despite the scenic ocean view.
Stayed 7 nights in Feb 2025

8/10 Good

Gregory, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view room was spectacular and seeing such beautiful sunsets was tip of the iceberg. The only issue we found was there was a band that played in front of the hotel daily that was very loud.
Stayed 3 nights in Feb 2025

8/10 Good

Gregg

Traveled with partner
Liked: Property conditions & facilities
Great bang for $$$$, good location.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and amenities. We stayed in at the resort as we have toured the city during previous vacations.
Stayed 6 nights in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to dining out, shopping and night life. This is a beautiful hotel, the rooms are clean and comfy. Enjoyed the entertainment staff at the pool and particulary Jose who was our waiter at the pool. Received superb service from Jose. I will definately return to this property.
Stayed 7 nights in Feb 2025

10/10 Excellent

Claudia America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel. Great comfortable beds. Pools are heated and you’re right by the beach watching the water and sunsets. Drink and food Pool staff attentive. If you want to rest watching TV, multiple movie channels. We loved our four days there. Close to everything you need!
Stayed 4 nights in Feb 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent value for the price. I highly recommend this place, i had a fantastic stay.
Stayed 4 nights in Feb 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Rhonda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Viagio Resort was excellent. The restaurant and pool side waiters were very attentive, gracious and kind. The activities coordinator had lots of fun activities planned for the pool area. The ocean view rooms have a beautiful view. The location to the beach was wonderful and the resort is close to many restaurants and a Fresh Market Grocery store. I highly recommend this resort. My husband and i will definitely stay here again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and suggested a lot of different activities to do within the city. Property is amazing as the rooms are spacious, well lit with natural sunlight, and all amenities are great as well when you purchase all inclusive accommodation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price, friendly and helpful staff, clean and no unpleasant surprises.
Stayed 12 nights in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Located directly on the beach, this boutique resort did not disappoint. The staff was friendly, helpful and genuine. While there was only one small intimate restaurant, the chef created delicious and plentiful options for his guests. The various entertain events proved very enjoyable. The best part was the expansive beach and its proximity to great restaurants and bars. If you are looking for a small, quiet, and peaceful resort, this is a great option.
Stayed 5 nights in Feb 2025