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DoubleTree by Hilton Mazatlan

4.0 star property

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Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, sun loungers
Restaurant
Exterior
Reception
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • El Cid Country Club Golf Course
    ‪3 min drive‬
  • Cerritos Beach
    ‪4 min drive‬
  • Mazatlán Aquarium
    ‪9 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

  • 360 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Balcony, Oceanfront

  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Oceanfront

  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Oceanfront

  • 280 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 717 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, City View

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Mazatlan

4-star resort in Zona Dorada
Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants. Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
DoubleTree by Hilton Mazatlan features 4 outdoor swimming pools and a steam room. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. This beach resort also offers spa services, a terrace, and multilingual staff. Onsite valet parking is complimentary.

DoubleTree by Hilton Mazatlan has designated areas for smoking.

A complimentary manager's reception is offered each day.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Covered self parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 738 out of 1375 reviews
Rating 8 - Good. 319 out of 1375 reviews
Rating 6 - Okay. 163 out of 1375 reviews
Rating 4 - Poor. 91 out of 1375 reviews
Rating 2 - Terrible. 64 out of 1375 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 7 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great location I wish am a member of Hilton
Stayed 7 nights in Feb 2025

6/10 Okay

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Selene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable
Stayed 4 nights in Mar 2025

10/10 Excellent

Vicente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, in excellent experience
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place staffing food and so much around that area to do walk able places everywhere
Stayed 3 nights in Feb 2025

10/10 Excellent

Edi

Stayed 3 nights in Mar 2025

10/10 Excellent

Marilyn

Stayed 2 nights in Feb 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
My experience in this Hotel was really great, the staff was very friendly and nice i highly recommend to all the people who wants to come to Mazatlan. Also the pool view is beautiful 😍
Stayed 1 night in Mar 2025

8/10 Good

Juan

Stayed 4 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 3 nights in Dec 2024

10/10 Excellent

ARTURO

Liked: Amenities
location
Stayed 3 nights in Feb 2025

10/10 Excellent

Cindy, Whittier

Stayed 3 nights in Feb 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could have used way better toilet paper quality. Was the cheapest paper
Stayed 3 nights in Feb 2025

10/10 Excellent

Miguel

Stayed 1 night in Feb 2025

10/10 Excellent

michael anson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service at buffet
Stayed 14 nights in Feb 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved our stay everyone was friendly the hotel and room are perfect clean, walkable to restaurants, a market and oxxo . Hotel is in zona dorada which means you need to take a pulmonia to get to el malecon but that’s not a problem at all just take your drinky, Drinky and enjoy the views
Stayed 4 nights in Feb 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Double Tree by Hilton. Everlyn was a great host at the pool. Enjoyed my stay.
Stayed 7 nights in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Dwain

Traveled with group
Liked: Staff & service, property conditions & facilities
Excellent employees
Stayed 7 nights in Feb 2025

10/10 Excellent

Teena, Crystal Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!! Our room was very very clean and kept supplied without asking. We ate every evening at the restaurant and always had a very pleasant meal and a great selection. Will be booking again for next year!
Stayed 7 nights in Feb 2025

10/10 Excellent

Marco a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y rápidos para ayudarte en lo que nesecites sin duda regresaré a ese lugar
Stayed 3 nights in Feb 2025

8/10 Good

Steven

Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Stayed 2 nights in Feb 2025