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The Inn At Mazatlan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Inn At Mazatlan

Deluxe Room | Terrace/patio
2 outdoor pools, pool umbrellas, sun loungers
Front of property
Terrace/patio
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Playa Brujas
    5 min walk
  • Punta Camaron Beach
    11 min walk
  • El Cid Country Club Golf Course
    18 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    34 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room

  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Partial Ocean View

  • 667 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Ocean View

  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, City View

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Studio Suite, Oceanfront

  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Suite, Ocean View

  • 635 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room Standard With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Luxury With Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Luxury With Sea View

  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Junior With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Side Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Street View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Quadruple Suite Classic With Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Classic With Sea View

  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

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About this property

The Inn At Mazatlan

3.5-star hotel in Zona Dorada
Spend the day catching some rays at the beach, relaxing by one of The Inn At Mazatlan's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
The Inn At Mazatlan offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with microwaves. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 spa tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Some rates at The Inn At Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Inn At Mazatlan features 2 outdoor swimming pools and 5 spa tubs. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Inn At Mazatlan is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Papagayo Restaurant - This beachfront restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at The Inn At Mazatlan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MXN 50 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 248 to 338 for adults and MXN 124 to 169 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 5 spa tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 248 to 338 for adults, and MXN 124 to 169 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Name change requests on reservations will not be accommodated.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

The Inn At Mazatlan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 448 out of 1010 reviews" "
Rating 8 - Good. 277 out of 1010 reviews" "
Rating 6 - Okay. 145 out of 1010 reviews" "
Rating 4 - Poor. 72 out of 1010 reviews" "
Rating 2 - Terrible. 68 out of 1010 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Aug 2024

10/10 Excellent

ZEIDA MARÍA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Richard, Bakersfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach at this hotel was safe to swim at even for kids. Hotel is also centrally located at Zona Dorada so restaurants are walking distance. Tower with the larger 1 and 2 bedroom suites is a bit outdated but looks like they are upgrading this tower with a 3rd elevator so hopefully they will be updating the rooms also. Hotel has all inclusive as an option which I really appreciated since it allows you to both eat there and also dine out to the wonderful restaurants throughout Mazatlan. Highly recommend this hotel if looking for a hotel that doesn’t require all inclusive purchase.
Stayed 4 nights in Aug 2024

8/10 Good

Eduardo

Stayed 4 nights in Aug 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Javier

Stayed 2 nights in Jul 2024

2/10 Terrible

Dulce

Disliked: Cleanliness, staff & service
Ruined Our Trip! Our stay at this hotel was an absolute nightmare. As travelers from the USA, we expected at least basic hospitality, but this place completely ruined our trip. The staff was incredibly rude and unhelpful, making us feel unwelcome from the moment we arrived. The rooms were filthy and humid making our bed feel wet all the time! If you value your sanity and want to enjoy your trip, do yourself a favor and avoid this hotel. Trust us, it's not worth the risk. This place will ruin your vacation.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing
Stayed 3 nights in Jul 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Some is Good
Stayed 3 nights in Jul 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Air Conditioning
When I arrived to the room I noticed the Air Conditioner was not working properly so I went up to the front office and they said that is what I paid for which I requested a new room or it to be fixed which they ended up fixing it I have been going here for 7 years and every year the experience is only getting worse
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jenny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was incredible. Party of 6 with kids. Had 1 bedroom with front Oceanview. Kids enjoyed the pool and the children's pool. Right in front of the beach. Staff was friendly and bery helpful. Food and drinks were good.
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveler

Great location, not great service and I even got an extortion call, for this reason ia that I am not showing my name on the review. The property has been remodeled but it has a lot of defects. Stoves not working properly, doors not closing correctly, Amazing view and great location.
Stayed 4 nights in Jun 2024

4/10 Poor

Sheila S

Traveled with family
Disliked: Property conditions & facilities
Bed bugs
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walking distance to restaurants and shops. Excellent view to the beach
Stayed 3 nights in Apr 2024

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Jesus

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a lot of maintenance, there’s areas where is unsafe due to the poor maintence. Patio sliding door doesn’t even close, that’s a big concern if you are in the 4 floor and with kid's. If you don has they won’t clean your room. At the hallways fills of trash. The water that they use to mop the room stinks leaving the room with a really bad smell. The bathroom faucets instead of replacing it they just paint it. Door hinges full of corrosion. Furniture at the room really dirty, supposed to be white but it was gray already.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gisela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Bryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming back. The property is clean and I enjoy the pool. They have wait staff around the pool where you can order drinks or food. The staff is attentive and nice. They have activities on property to keep you entertained. They have a vacation club and as any salesperson would they insist on doing a presentation. I skipped it. Overall I was pleased with the experience for the price. If I come back to mazatlan for a third time. I might try to experience something else but would recommend this property for anyone looking to stay in Mazatlan.
Stayed 2 nights in Jun 2024

8/10 Good

Jose

Stayed 4 nights in Jun 2024

6/10 Okay

LEOPOLDO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wasn’t impressed with this property nothing special and the drinks where watered down heavily even after telling waiter of situation same result notified front desk at check out felt like they didn’t care no one wanted to fix the situation of a decent drink or compensate for drinks I’m not a heavy drinker but come on if I ordered a drink I want a drink not juice
Stayed 4 nights in May 2024

10/10 Excellent

Rosa Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelence showed in every aspect of the bussiness
Stayed 3 nights in Jun 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit.
Stayed 9 nights in May 2024