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Pueblo Bonito Mazatlan - All Inclusive

4.0 star property

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Photo gallery for Pueblo Bonito Mazatlan - All Inclusive

Exterior
Children's activities
Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
5 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Housekeeping
  • Room service

Explore the area

Map
Camaron Sabalo 2121, Fracc. Sabalo Country, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪5 min drive‬
  • Mazatlan International Center
    ‪6 min drive‬
  • Cerritos Beach
    ‪9 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Suite, Ocean View

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Family Suite, Ocean View

  • 750 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Family Suite, Oceanfront

  • 750 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Junior Suite, Ocean View

  • 575 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Junior Suite, Oceanfront

  • 575 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Junior Suite

  • 575 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Luxury Suite

  • 750 sq ft
  • Resort view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Luxury Suite, Ocean View

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Luxury Suite, Ocean View

  • 750 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite With Sea View

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Suite With Sea View

  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Suite Junior With Sea View

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Suite Junior With Sea View

  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

Similar properties

3 outdoor pools, free cabanas, pool umbrellas

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.4 out of 5, Excellent, (1006)
The price is $438
per night
$438 total
includes taxes & fees
Apr 18 - Apr 19
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

About this property

Pueblo Bonito Mazatlan - All Inclusive

4-star property in Zona Dorada
At Pueblo Bonito Mazatlan - All Inclusive, spend the day on the beach where you can enjoy surfing/body boarding. Then return for a meal at one of the property's 5 restaurants.
Pueblo Bonito Mazatlan - All Inclusive offers 247 accommodations with safes and hair dryers. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pueblo Bonito Mazatlan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Pueblo Bonito Mazatlan - All Inclusive features 2 outdoor swimming pools, a hot tub, a sauna, and a children's pool. Dining is available at one of the property's 5 restaurants. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 2788 square feet (259 square meters) include conference space. This all-inclusive property also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Pueblo Bonito Mazatlan - All Inclusive has designated areas for smoking.

Angelos Gourmet Restaura - This restaurant specializes in Italian cuisine and serves dinner only.
Las Palomas - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Cilantros - This beach restaurant specializes in seafood and serves lunch and dinner.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours (limited menu)
Meals and beverages at companion properties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 swim-up bars
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Angelos Gourmet Restaura
  • Cilantros
  • Las Palomas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Hot tub
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free area shuttle
  • In-room babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,788 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Bonito Pueblo Mazatlan
Mazatlan Pueblo Bonito
Pueblo Bonito Hotel Mazatlan
Pueblo Bonito Mazatlan
Pueblo Mazatlan
Pueblo Bonito Mazatlan Hotel Mazatlan
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito All Inclusive
Pueblo Bonito
Pueblo Bonito Mazatlan All Inclusive All-inclusive property
Pueblo Bonito All Inclusive All-inclusive property
Pueblo Bonito Mazatlan Inclus
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito Mazatlan - All Inclusive Mazatlán
Pueblo Bonito Mazatlan - All Inclusive All-inclusive property

Pueblo Bonito Mazatlan - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 58 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alma G Castanon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pueblo Bonito never disappoints me, great service, food is the best. Rooms have great views, and staff is absolutely the best. Guillermo, Juan and Jesús from the bar were absolutely amazing. Joel, Jesus, Cruz, Bartenders, Antonio from Cilantro’s. I just loved it. Thank you
Stayed 7 nights in Dec 2024

8/10 Good

Denis

Stayed 7 nights in Dec 2024

10/10 Excellent

Irene

Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PBM staff was very nice and friendly. Room was adequate, clean and had a great view off balcony. Food was good but not great.
Stayed 4 nights in Dec 2024

2/10 Terrible

Saeyeul

Stayed 4 nights in Dec 2024

10/10 Excellent

Juan Carlos

Stayed 5 nights in Dec 2024

6/10 Okay

Frank

Stayed 3 nights in Dec 2024

2/10 Terrible

Luis

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Ivan Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pesar de que en la web de Hoteles estaba disponible habitaciones mejores y que Expedia me ofrecía experiencia VIP negaron las habitaciones, nunca me entregaron el kit de bienvenida de Expedia.
Stayed 3 nights in Dec 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos encantó.. definitivamente volveríamos
Stayed 2 nights in Dec 2024

8/10 Good

Edwin

Stayed 5 nights in Nov 2024

4/10 Poor

Paola

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall, our experience with the staff and service at the resort was excellent. The team was professional and attentive. However, it was disappointing that not all amenities and restaurants were available during our stay, which limited the full all-inclusive experience advertised on the website. Only one restaurant was open for dinner, despite multiple options being promoted online. I would highly recommend contacting the resort directly before booking to confirm the availability of amenities and services to ensure your expectations are met. 4 of us stayed with 2 kids under age of 5. Daily promoted activities for kids were also not as scheduled or didn’t happen at all.
Stayed 8 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Dec 2024

10/10 Excellent

yong seon

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing at Pueblo Bonito, my husband and I enjoyed our vacation and will definitely return.. location is great!!!
Stayed 3 nights in Dec 2024

2/10 Terrible

Rogelio

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It was very substandard and not the level of luxury we are used to. The pool was freezing and the staff was not very accommodating.
Stayed 5 nights in Nov 2024

10/10 Excellent

jacklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and beach food options could use an upgrade. Other than that this was a very decent stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Heidi Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 5 nights in Nov 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Kyle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a huge benefit for being an Expedia gold vip at this property. We got an amazing room upgrade. The service was wonderful all around and the property and room is very clean. There are a couple of things that could use improvement. The check in and check out process took a long time waiting in line. I think they could use one more station there. Although they provide transportation to their sister property at emerald bay, this location does not have many dining options on site. The beach and location was fantastic and kid friendly. Only two nights stayed and we got tired of eating at the same places and lack of food variety. Still rather have the beach location over the food options though. All employees are so welcoming and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It'll be nice if the rooms had a small fridge, however the staff was friendly and such great service! Definitely recommend it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and amazing atmosphere
Stayed 4 nights in Nov 2024