Beginning of main content

Master Suite

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 6 Max
$340* Per night/room Apr 18 - Apr 19

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • Meals and beverages at companion properties
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Language

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Golf green fees
  • Premium food items
  • Minibar
  • Room service
  • Childcare
  • Spa/beauty facilities and services

  • Dancing classes/lessons included
  • Language classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • A la carte or gourmet dining is limited
  • Gratuities included
  • Cooking classes/lessons included
  • Local non-alcoholic beverages and soft drinks included
  • Fitness facilities included
  • Premium food items not included
  • All meals included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Theme parties included
  • Room service not included
  • Minibar not included

Property Features

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive has designated areas for smoking.

  • Express check-in
  • Daily
  • Number of outdoor pools - 3
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Children's club
  • 24-hour front desk
  • Free grocery shopping service
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • On private beach
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Parking (limited spaces)
  • Total number of rooms - 378
  • Number of buildings/towers - 15
  • Airport transportation (surcharge)
  • Tennis on site
  • Rooftop terrace
  • Number of bars/lounges - 4
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Free breakfast
  • Spa treatment room(s)
  • Free beach cabanas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free pool cabanas
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Number of restaurants - 5
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Room Amenities

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers 378 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4.5-star property have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Mazatlán property provides complimentary wireless Internet access. LED televisions come with premium satellite channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Ceiling fan
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Turndown service
  • Microwave
  • Cookware, dishware, and utensils
  • Premium TV channels
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Stovetop
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 8:00 AM and 11:30 AM.

La Cordeliere - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Bistro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Emerald Grill - Onsite restaurant. Open daily.

Sunset Grill - This poolside bistro specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Deli I and II - This delicatessen serves light fare only. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Spa Services

Armonia Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Noise-free rooms not guaranteed

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • Emerald Bay Pueblo Bonito
  • Emerald Bay Resort
  • Pueblo Bonito Emerald
  • Pueblo Bonito Emerald Bay
  • Pueblo Bonito Emerald Bay Mazatlan
  • Pueblo Bonito Emerald Bay Resort
  • Pueblo Bonito Emerald Bay Resort Mazatlan
  • Pueblo Bonito Resort Emerald Bay
  • Emerald Bay Mazatlan
  • Mazatlan Emerald Bay
  • Pueblo Bonito Emerald Bay Hotel Mazatlan
  • Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
  • Pueblo Bonito Emerald Bay Resort Spa All Inclusive
  • Pueblo Bonito Emerald Bay Resort All Inclusive
  • Pueblo Bonito Emerald Bay All Inclusive Mazatlan
  • Pueblo Bonito Emerald Bay Resort Spa All Inclusive
  • Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?