A 24-hour front desk, tour/ticket assistance, and free WiFi in public areas are available at this smoke-free hotel.
Hotel Kavia Mazatlán offers 27 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 50-inch Smart televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads. This Mazatlán hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Hotel Kavia Mazatlán features tour/ticket assistance. Wireless Internet access is complimentary.
Hotel Kavia Mazatlán is a smoke-free property.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
Property is also known as
Hotel Kavia Mazatlán Hotel
Hotel Kavia Mazatlán Mazatlán
Hotel Kavia Mazatlán Hotel Mazatlán
Hotel Kavia Mazatlán Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 111 out of 199 reviews" "
10 - Excellent
111
Rating 8 - Good. 48 out of 199 reviews" "
8 - Good
48
Rating 6 - Okay. 17 out of 199 reviews" "
6 - Okay
17
Rating 4 - Poor. 13 out of 199 reviews" "
4 - Poor
13
Rating 2 - Terrible. 10 out of 199 reviews" "
2 - Terrible
10
8.6/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Christian
Traveled with family
Aug 25, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Easy on the wallet
The property is located right off the Main Street and you can cross the rd to go to the public entrance to the beach so that’s perfect. The hotel is modern and clean the check in is easy however there’s no elevator and all rooms are upstairs. There’s also no pool. But for the price it’s worth the money. All was good only the receptionist could use a little more customer training they are very dry and not friendly considering it’s a tourist spot and that’s the face of your business I’d have a more welcoming introduction.
Servicio desagradable, lo peor de todo es que ni siquiera pude usar mi habitación por que la recepcionista revendió mi habitación y yo ya tenía la llave, horrible servicio, de mi parte no recomiendo este lugar para quedarse.
It’s been the worst hotel experience have ever stayed . Restroom had poop in the toilet .. dirty towels .. blankets were not washed had stained .. furniture was full of dirt ..The workers had the worst customer service
Our room was clean and well kept. AC worked great and was very convenient for our stay. Room faced the Main Street and was very noisy. Staff was very helpful but the only drawback was the street noise that continued well into the night.
This is a great, affordable place to stay. There is a great restaurant and it is walking resistance to many beach areas and bars/restaurants. It isn't really in zona dorada. You have to walk pretty far to those places but it's possible. The hotel staff is great. It's simple but has pretty much everything you need.