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El Cid El Moro Beach Hotel

3.5 star property

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Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
3 restaurants, breakfast served
View from room
Aerial view
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪19 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Cerritos Beach
    ‪12 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

One Bedroom Elite Golf Experience

  • 1280 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Elite Golf Experience

  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Room

  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

  • 1280 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

  • 1280 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Deluxe With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Suite Premium With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Premium With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

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About this property

El Cid El Moro Beach Hotel

3.5-star resort in Zona Dorada
Spend the day playing on the beach then return to dine at one of El Cid El Moro Beach Hotel's 3 restaurants.
El Cid El Moro Beach Hotel offers 294 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at El Cid El Moro Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool and an outdoor pool, El Cid El Moro Beach Hotel provides a hot tub and a fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach resort also offers a terrace, a children's club, and an arcade/game room.

El Cid El Moro Beach Hotel is a smoke-free property.

La Concha - Overlooking the ocean, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
La Conchita - This poolside bar serves light fare only.
Room service is available.

All inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 307 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 866 reviews
Rating 8 - Good. 264 out of 866 reviews
Rating 6 - Okay. 127 out of 866 reviews
Rating 4 - Poor. 84 out of 866 reviews
Rating 2 - Terrible. 64 out of 866 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Pam

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
Stayed 7 nights in Jan 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Andrea

Traveled with family
Disliked: Amenities, property conditions & facilities
Good location Old and dated. Lots of hidden fees. Not enough lounge chairs in the sunny party of the hotel. Bar staff pushy on over priced bad drinks.
Stayed 2 nights in Jan 2025

6/10 Okay

chad

Traveled with family and small children
Disliked: Property conditions & facilities
The staff that served the pool deck and beach area were fantastic. The drinks and food were all good. The rooms were clean but outdated. The pool chairs were old and worn. In general the hotel is run down and in need of some updates. Some of the staff could be more helpful or friendlier. The kids loved the pool but beware, as I cut my toe on one of the tiles in the pool floor. The first-aid attendants cleaned me up and treated the cut. Not much else was done. They had "beach" voleyball that my family was a big fan of and the staff running the activities were great.If you do not have the all inclusive package, skip the buffet as the price is outrageous and though the food was okay, it wasn't worth the price. The beach was wonderful, and to have service of food and drink brought to you while the kids pay in the sand and in the waves was a highlight of the trip. Worth staying here just for the location.
Stayed 7 nights in Dec 2024

10/10 Excellent

ALFREDO, FONTANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
Stayed 4 nights in Dec 2024

10/10 Excellent

Leanne

Stayed 7 nights in Nov 2024

4/10 Poor

Elsa, San Diego

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are terrible, including the pillows, which are super uncomfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Stayed 2 nights in Sep 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
Stayed 5 nights in Dec 2024

8/10 Good

kelly

Stayed 7 nights in Nov 2024

10/10 Excellent

Renato, Compton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel with all inclusive option, no need to go out everything is conveniently in resort
Stayed 3 nights in Dec 2024

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.

10/10 Excellent

Heike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience/ view/amenities were great!
Stayed 4 nights in Dec 2024

6/10 Okay

Antonia

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
Stayed 3 nights in Nov 2024

6/10 Okay

Angela, Ardrossan

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was wonderful, the food was good (not great) but better with other restaurants that were included with the inclusive. Very strict on time with food menus; not-impressed, if you came 20 minutes early for breakfast you needed to wait 20 minutes before you could eat….even when the food is all laid out in front of you!
Stayed 6 nights in Nov 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Jodie Lynne

Traveled with family
Liked: Staff & service, amenities
Didn't like all the changes to the all inclusive package Will not be returning to this resort after many many many years of coming Thought it was very inappropriate to have children allowed at the swim up bar /pool area, so many kids were in that area we never got to go in and a cold drink. Need to make more adult only areas.....The kids were out of control and left us to have to deal with kids our whole trip, had to stay on the beach just to get some peace Wasnt
Stayed 7 nights in Oct 2024

2/10 Terrible

Valerie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inaccurate fees when all inclusive. The quality of the food and beverages were below standards.
Stayed 4 nights in Oct 2024

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Myriam

Stayed 3 nights in Sep 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable todo muy bonito
Stayed 3 nights in Sep 2024

10/10 Excellent

Edmundo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location of property, many restaurants, if you choose not to eat on location, plenty of night activities if you choose to go out. Staff is friendly and willing to help.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, but the food isnt the best
Stayed 5 nights in Sep 2024