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El Cid El Moro Beach Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
3 restaurants, breakfast served
Interior entrance
Aerial view
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Playa Brujas
    10 min walk
  • Punta Camaron Beach
    16 min walk
  • El Cid Country Club Golf Course
    19 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    35 min drive

Room options

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

One Bedroom Elite Golf Experience

  • 1280 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Elite Golf Experience

  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Room

  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

  • 1280 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

  • 1280 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Deluxe With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Room Premium With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Premium With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Premium With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

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includes taxes & fees
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About this property

El Cid El Moro Beach Hotel

3.5-star resort in Zona Dorada
Spend the day playing on the beach then return to dine at one of El Cid El Moro Beach Hotel's 3 restaurants.
El Cid El Moro Beach Hotel offers 294 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at El Cid El Moro Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool and an outdoor pool, El Cid El Moro Beach Hotel provides a spa tub and a fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach resort also offers a terrace, a children's club, and an arcade/game room.

El Cid El Moro Beach Hotel is a smoke-free property.

La Concha - Overlooking the ocean, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
La Conchita - This poolside bar serves light fare only.
Room service is available.

All inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 788 reviews" "
Rating 8 - Good. 244 out of 788 reviews" "
Rating 6 - Okay. 116 out of 788 reviews" "
Rating 4 - Poor. 78 out of 788 reviews" "
Rating 2 - Terrible. 58 out of 788 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

nancy a cortes

Traveled with partner
Liked: Staff & service, amenities
Bathroom toilet dirty also my pillows requested to be removed from room
Stayed 4 nights in Aug 2024

6/10 Okay

Cinthia R.

Liked: Cleanliness, staff & service, property conditions & facilities
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
Stayed 3 nights in Aug 2024

4/10 Poor

Antonio Diaz

Traveled with family
Disliked: Staff & service, amenities
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
Stayed 5 nights in Jul 2024

8/10 Good

Roxana

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many times. The staff is always great! Hotel is a little outdated and the beds aren’t the greatest.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 5 nights in Jul 2024

4/10 Poor

Diana

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
I paid specifically for a beach front view and I was given a partial ocean view, the Expedia management at the hotel was able to accommodate to my request of beach front by our second night. Once we settled in to our new room, we found a giant cockroach on one of the beds. I complained and they were very quick to send in maintenance. Throughout our trip we came across multiple employees by the outside bar who ignored our request to order food and beverages which was included in our all inclusive package that we had purchased through the VIP Expedia agency located in the hotel. This hotel has been my favorite since I was a child, however after paying $3000 including their one thousand peso resort fee and adding the all inclusive for our 5 night stay I can say I will not be coming back. It has gone up in price and the hotel is a bit outdated. For the price I paid I imagined better service like my previous stays at El Cid Hotels, and a better room. The staff at La Concha was excellent, I would like to thank the waiter who took care of my family and I because he was amazing. His name is Jose Alberto Loaisa. Best of Luck to the hotel, we will not be coming back.
Stayed 5 nights in Jul 2024

8/10 Good

Celina

Traveled with family
Liked: Staff & service
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
Stayed 9 nights in Jul 2024

10/10 Excellent

Mauricio, Oro Valley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with friendly staff
Stayed 4 nights in Jul 2024

8/10 Good

Rene

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Above
Stayed 5 nights in Jun 2024

6/10 Okay

MARIA

Traveled with family
Stayed 1 night in Jun 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool!
Stayed 5 nights in Apr 2024

4/10 Poor

Hector, Presidio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, extremely rude staff when questioned politely about cleaning our room
Stayed 6 nights in Jun 2024

10/10 Excellent

Adrian

Stayed 3 nights in Jun 2024

8/10 Good

Gretty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and the staff was very friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Andrew

Stayed 3 nights in May 2024

8/10 Good

Rocio Jamelette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Yajaira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
Stayed 9 nights in Apr 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
Stayed 5 nights in Apr 2024

8/10 Good

manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
Stayed 3 nights in Apr 2024

10/10 Excellent

Marviyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very nice room. The pools were amazing too! The only complaint would be checking in.
Stayed 4 nights in Apr 2024

10/10 Excellent

Paz Felicitas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay, we’ve been there few times on different Cid hotels in Mazatlan and it’s always a great experience
Stayed 3 nights in Apr 2024