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El Cid El Moro Beach Hotel

3.5 star property

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Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
View from room
Coffee/tea maker
Interior entrance
Executive lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪19 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪8 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

One Bedroom Elite Golf Experience

  • 1280 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Elite Golf Experience

  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Room

7.8 out of 10
Good
(22 reviews)
  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

9.6 out of 10
Exceptional
(4 reviews)
  • 1280 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

8.8 out of 10
Excellent
(13 reviews)
  • 1280 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Deluxe with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room Deluxe with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Standard with Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Premium with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Premium with Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Premium with Garden View

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Exterior

Pueblo Bonito Mazatlan - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Kids pool
4.6 out of 5, Wonderful, (1004)
$502 nightly
The price was $1,116
The price is $502 total
includes taxes & fees
Pueblo Bonito Mazatlan - All Inclusive

About this property

El Cid El Moro Beach Hotel

3.5-star resort in Zona Dorada
Spend the day playing on the beach then return to dine at one of El Cid El Moro Beach Hotel's 3 restaurants.
El Cid El Moro Beach Hotel offers 294 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at El Cid El Moro Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool and an outdoor pool, El Cid El Moro Beach Hotel provides a hot tub and a fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach resort also offers a terrace, a children's club, and an arcade/game room.

El Cid El Moro Beach Hotel is a smoke-free property.

La Concha - Overlooking the ocean, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
La Conchita - This poolside bar serves light fare only.
Room service is available.

All inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 28 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 307 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 344 out of 901 reviews
Rating 8 - Good. 272 out of 901 reviews
Rating 6 - Okay. 133 out of 901 reviews
Rating 4 - Poor. 86 out of 901 reviews
Rating 2 - Terrible. 66 out of 901 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo lozano

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

2/10 Terrible

Jacqueline iline

Traveled with partner
As we entered our room for the first time when we checked in I removed my sandals and the floor was so dirty the bottom of my feet were black within one minute. This tells me that the floor was not cleaned before we checked in. The door to the patio had a gap so big, anything could crawl through from outside. The restroom had hardly any lighting at all. I could not even read the shampoo or conditioner bottle to tell the difference while showering. Walls we're so thin you could hear the Neighbors eating off of their plate when the the fork touched the plate. Had to ask for a new iron 3 times because they were leaking water or burnt. After asking two or three times for these issues to get resolved, they finally got resolved.However, it took at least two days. Never recommending this hotel.
Stayed 7 nights in Mar 2025

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Aaron J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time at El Cid. The rooms at Moro are huge and a great value for the money. While the food is acceptable with suffient options, we typically eat outside the hotel. The reaort is conveniently located within walking distance to nurmerous good local restaurants. The resort's pools are the best in Mazatlán! Access to tennis, pickleball, and golf were nice amenities not available at other resorts in the area. The fitness facility has cardio, machines, and free weights to complete any kind of workout.
Stayed 5 nights in Mar 2025

10/10 Excellent

Guillaume

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice beach, chilly pool, good activities. We only book the room and it was enough. Great supermarket across the street.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful location and well kept facility. Would definitely go back.
Clean!
Beautiful view
Great breakfast buffet
Very nice pool
Stayed 2 nights in Mar 2025

8/10 Good

Brett Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vacation
Stayed 6 nights in Mar 2025

10/10 Excellent

Timothy M

Liked: Amenities
Location was very very good and the grounds were kept very clean
Stayed 7 nights in Mar 2025

10/10 Excellent

Marie

Stayed 4 nights in Mar 2025

8/10 Good

Martin

Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
Stayed 6 nights in Mar 2025

10/10 Excellent

Laura

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic breakfast buffet featuring live mariachi music. The rooms were clean and spacious, and the location offered stunning views. The alcoholic drinks were excellent. However, there was a lack of maps and information about the hotel’s restaurants and amenities, and the cash exchange limit of $100 per day was inconvenient. Overall, a great stay with minor drawbacks.
Stayed 3 nights in Feb 2025

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants. Or difference should be explained on website.
Stayed 13 nights in Feb 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

6/10 Okay

Carrie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
Stayed 7 nights in Feb 2025

6/10 Okay

Parul, South Cairo

Stayed 9 nights in Feb 2025

8/10 Good

susan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted. We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of. The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them. Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa! There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
Stayed 7 nights in Feb 2025

4/10 Poor

Helena Marie

Disliked: Staff & service
Stayed 9 nights in Feb 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

8/10 Good

NANCY

Stayed 1 night in Feb 2025

8/10 Good

Mary Geraldine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff particularly in elite club; Alejandra, & all the elite club staff Daniel in la concha Enrique in Mexican restaurant Remodelling of room needed
Stayed 14 nights in Jan 2025

10/10 Excellent

Jhovani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing! So attentive, friendly and always made sure we were taken care of. The room was ok… the hot water took forever to come out, there were lots of days we had to shower with lukewarm water… The towels felt like sand paper… the tub would clog up as well. As far as dining, the food was delicious, lots of options to choose from. Overall would rate the hotel a solid 8/10.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer service especially Verónica! The concierge for the elite club. Room service was outstanding and the grounds were great.
Stayed 7 nights in Feb 2025

2/10 Terrible

Mario

Disliked: Staff & service
Treated bad and released from hotel
Stayed 3 nights in Feb 2025

6/10 Okay

GEORGE

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
did not like the empty property next door as our room faced that direction with the homeless encampment. Adult only pool needs to be heated. staff very good and friendly. food was good .