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El Cid Castilla Beach Hotel

3.5 star property

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Exterior
Lobby sitting area
Interior detail
Ocean View Elite Golf Experience | 1 bedroom, in-room safe, iron/ironing board, cribs/infant beds
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • All inclusive
  • Spa
  • Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪4 min drive‬
  • Mazatlán Aquarium
    ‪8 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

View from room

Room, Ocean View

8.0 out of 10
Very good
(18 reviews)
  • 492 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

View from room

Room, Pool View

7.2 out of 10
Good
(32 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Pool View

1 bedroom, in-room safe, iron/ironing board, cribs/infant beds

Room Standard with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Sea View

1 bedroom, in-room safe, iron/ironing board, cribs/infant beds

Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, iron/ironing board, cribs/infant beds

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium with Sea View

1 bedroom, in-room safe, iron/ironing board, cribs/infant beds

Quadruple Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

El Cid Castilla Beach Hotel

3.5-star resort in Zona Dorada
Catch some rays at the beach or spend the day relaxing at El Cid Castilla Beach Hotel's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, El Cid Castilla Beach Hotel features an outdoor pool and a fitness center. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a swim-up bar.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach resort also offers a children's pool, spa services, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

El Cid Castilla Beach Hotel is a smoke-free property.

LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 150.0 per day
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 150.0 per day
  • Rollaway bed fee: MXN 150.0 per day
  • Administrative fee: MXN 310 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 179 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite place to stay 😃 Been going for 42yrs and after our house sold this is my place to always stay
Stayed 7 nights in Feb 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.
Stayed 7 nights in Mar 2025

8/10 Good

Colleen Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.
Stayed 7 nights in Mar 2025

8/10 Good

Melissa Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!! Food options are great, especially breakfast. Every employee was helpful. Loved the little shops located inside the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities
Honestly such an amazing resort, the staff were incredible, inviting and wonderful. The pool areas were family friendly and so beautiful. The experience was beyond amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Linnea

Traveled with partner
Liked: Amenities, property conditions & facilities
The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again
Stayed 9 nights in Mar 2025

10/10 Excellent

Farrah F

Stayed 4 nights in Mar 2025

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee at El Cid from the front desk, bell staff, waiters, and house keepers were super friendly and helpful!
Stayed 8 nights in Mar 2025

10/10 Excellent

Michelle Laura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful, great variety of restaurants, very clean and close to the city attractions
Stayed 7 nights in Mar 2025

8/10 Good

James Patrick

Liked: Cleanliness, staff & service
We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.
Stayed 14 nights in Feb 2025

8/10 Good

Shane

Liked: Staff & service
Stayed 6 nights in Mar 2025

2/10 Terrible

Sergio

Traveled with family
Disliked: Staff & service, amenities
Wouldn’t recommend all inclusive food is horrible worse then cafeteria food And alcohol is plastic bottles manager yelled at a bartender for giving someone regular Jack Daniels instead of cheap plastic bottle whiskey. Definitely would not recommend this place to anyone they treat everyone differently according to the color of your bracelet
Stayed 5 nights in Mar 2025

8/10 Good

Irene

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the swimming pool area but the only good restaurant is La concha .
Stayed 3 nights in Mar 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

8/10 Good

Jo Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unclear why there was an added 170 something for hotel fees
Stayed 14 nights in Feb 2025

6/10 Okay

Stacy, Woodbury

Traveled with partner
Disliked: Amenities
The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.
Stayed 7 nights in Mar 2025

10/10 Excellent

Liria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will stay again
Stayed 5 nights in Mar 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Nice place to stay, convenient location, nice facilities.
Stayed 5 nights in Mar 2025

2/10 Terrible

Efrain torres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Timothy Jay, Genelle

Liked: Cleanliness, property conditions & facilities
location and lay out eas great ,drinks way outa line .
Stayed 27 nights in Feb 2025

6/10 Okay

Robinson

Liked: Property conditions & facilities
Disliked: Staff & service
Safe
Stayed 7 nights in Feb 2025

4/10 Poor

Colleen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I was quoted a resort fee by Expedia that was not honoured by the hotel at check in. I am a type 1 diabetic and was charged for a fridge. Our room was not clean and our bedding wasn’t changed unless we were there watching them do it. The money for drinks and food was outrageous! Paid over $7 Can for a beer at the pool?? The elevators sucked. There were a couple of good things: clean drinking water was provided via a tap system. The location of the hotel was convenient to all the restaurants, pubs and markets and the view from the deck was great. Overall if you’re not in the more expensive side of the hotel you will know it and probably regret not spending a bit more at a different hotel.
Stayed 21 nights in Feb 2025

8/10 Good

Gerda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.
Stayed 23 nights in Feb 2025