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El Cid Castilla Beach Hotel

3.5 star property

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Photo gallery for El Cid Castilla Beach Hotel

Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail
2 bars/lounges, swim-up bar
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • All inclusive
  • Pool
  • Spa
  • Room service
$145
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪4 min drive‬
  • Mazatlán Aquarium
    ‪8 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

View from room

Room, Ocean View

8.0 out of 10
Very good
(19 reviews)
  • 492 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

View from room

Room, Pool View

7.0 out of 10
Good
(35 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Pool View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Room Standard with Pool View

  • 387 sq ft
  • Sleeps 4

View all photos for Room Premium with Sea View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Room Premium with Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Standard with Sea View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Room Standard with Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4

View all photos for Quadruple Room Premium with Sea View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Quadruple Room Premium with Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4

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About this property

El Cid Castilla Beach Hotel

3.5-star resort in Zona Dorada
Catch some rays at the beach or spend the day relaxing at El Cid Castilla Beach Hotel's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, El Cid Castilla Beach Hotel features an outdoor pool and a fitness center. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a swim-up bar.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach resort also offers a children's pool, spa services, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

El Cid Castilla Beach Hotel is a smoke-free property.

LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 150.0 per day
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 150.0 per day
  • Rollaway bed fee: MXN 150.0 per day
  • Administrative fee: MXN 310 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Beach. Good Costumer services
Stayed 2 nights in May 2025

10/10 Excellent

John Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from our room!
Stayed 14 nights in Mar 2025

6/10 Okay

Donald Kyle

Liked: Cleanliness, staff & service
Half of our stay had a conference of young adults that partied all night by the pools, hotel staff did nothing
Stayed 7 nights in May 2025

2/10 Terrible

Fernando

Business traveler, Traveled with partner
It was very noisy at night people knocking at our door the staff there did nothing to tell people to keep it down due to guest. These did no only happen one it happen 3 nights in a roll. My experience was terrible staying there I would not recommend it any on my staff. I stayed in other place in the are much nicer place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Stayed 8 nights in Apr 2025

10/10 Excellent

Olga

Liked: Amenities
💯
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, de verdad que el trato de cada uno del personal es muy humano y amigable, la comida y variedad muy buenas. Los shows en la pérgola muy buenos, igual que las actividades en el día y los jueguitos para niños. El único pero sería el tema de que no hay wifi más que para 2 equipos y nunca pudimos accesar, pero es lo único que vi que podría mejorar. Sin duda regresaré al mismo lugar
Stayed 3 nights in Apr 2025

8/10 Good

Everardo

Traveled with family
Liked: Amenities
Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs
Stayed 4 nights in Apr 2025

2/10 Terrible

Jaime

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hubo recargo oculto que expidia no me informo tube que pagar 740 pesos por cargos que pagar expidia nunca menciono al momento de la reservacion. No recomiendo expidia ni el personal de la administración del hotel, también la limpieza no es muy buena
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.
❤️💃🏽🕺🏿
I feel safe
Get out there
Stayed 4 nights in Apr 2025

6/10 Okay

Manolo Jose

Liked: Staff & service
For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again
Stayed 9 nights in Apr 2025

6/10 Okay

Janice, Edmonton

Traveled with group
Disliked: Amenities, property conditions & facilities
Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk
Stayed 7 nights in Mar 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The fact that wifi wasn’t included ..was a huge disappointment …(been in many hotels and wifi has always been included) …when asked about the airport shuttle we were told there wasn’t one … only later to be told the night before we left you had to book two days in advance ??? -Housekeeping staff was very friendly and did great work cleaning our room - Beds and linen were very clean and comfortable
Stayed 14 nights in Mar 2025

10/10 Excellent

kailee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Service of employees was exemplary. Roooms were fine - nothing fancy. Great inexpensive family vacation.
Stayed 6 nights in Mar 2025

6/10 Okay

Tracy, Bean Station

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
✨✨✨
Stayed 3 nights in Apr 2025

8/10 Good

Abby-May

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at El Cid. We booked through Expedia and were treated extremely well during our stay. There are different colored wristbands and our wristband afforded us to go to any restaurant, and even order off a menu at the ala carte restaurants, and have top shelf liquor. Room came with robes and slippers for an extra touch. We truly enjoyed the upgrade to an oceanfront room and enjoyed sitting on the deck and listening to the waves. Very convenient location with ability to walk to many place, or getting a taxi was very easy. We will definitely recommend El Cid and plan to come back in the future.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite place to stay 😃 Been going for 42yrs and after our house sold this is my place to always stay
Stayed 7 nights in Feb 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.
Stayed 7 nights in Mar 2025

8/10 Good

Colleen Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.
Stayed 7 nights in Mar 2025

8/10 Good

Melissa Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!! Food options are great, especially breakfast. Every employee was helpful. Loved the little shops located inside the hotel.
Stayed 5 nights in Mar 2025