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Diamond Bay

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diamond Bay

Terrace/patio
Junior Suite, 2 Queen Beds, Non Smoking | Balcony view
Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | In-room safe, blackout drapes, iron/ironing board, bed sheets
Beach nearby
Junior Suite, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100
  • Mazagua Aquatic Park
    3 min drive
  • Marina Mazatlan Golf Course
    6 min drive
  • Witches Beach
    6 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    29 min drive

Room options

View all photos for Studio

Studio | In-room safe, blackout drapes, iron/ironing board, bed sheets

Studio

  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout drapes, iron/ironing board, bed sheets

Deluxe Suite

  • 614 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, bed sheets

Junior Suite, 2 Queen Beds, Non Smoking

  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | Living room | Flat-screen TV

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

  • 635 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

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About this property

Diamond Bay

3.5-star hotel in Cerritos
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Diamond Bay offers 37 air-conditioned accommodations with safes and slippers. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mazatlán hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Diamond Bay is a smoke-free property.

English breakfasts are available for a surcharge.
Diamond Bay has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Late-night room service
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 120 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Diamond Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 341 reviews" "
Rating 8 - Good. 84 out of 341 reviews" "
Rating 6 - Okay. 63 out of 341 reviews" "
Rating 4 - Poor. 30 out of 341 reviews" "
Rating 2 - Terrible. 39 out of 341 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Stayed 2 nights in Jul 2024

2/10 Terrible

zayra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty even after it was cleaned, roaches in the hallway staff was unfriendly
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Michel

Stayed 2 nights in Jun 2024

8/10 Good

Rosa Aide

Stayed 2 nights in May 2024

8/10 Good

Jesus

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Stayed 5 nights in May 2024

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property. Staff is very friendly!
Stayed 3 nights in May 2024

8/10 Good

Andrea

Stayed 3 nights in May 2024

2/10 Terrible

Adolfo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in bad shape
Stayed 1 night in May 2024

2/10 Terrible

Adrian

Disliked: Staff & service
Staff was rude and was difficult to get around without them policing who you were.
Stayed 3 nights in May 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the facility, room and service were great. My room, however, did not have Wifi. When I asked at front desk the attendant said WiFi was only available at the lobby. I was upset because the phone data reception was also very poor and I had to keep going to the lobby to send messages.
Stayed 3 nights in May 2024

8/10 Good

Damaris

Traveled with family
Liked: Cleanliness, staff & service, amenities
El hotel está muy bien, pero un poco descuidado. El sofá cama está incómodo, las chapas de los baños no cerraban bien al igual que una ventana. El lugar está muy bonito y tranquila y la vista a la playa es hermosa
Stayed 1 night in Apr 2024

10/10 Excellent

Louise

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Christian M

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Misael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Place needs an Uplift
The place looks amazing on the outside but on the inside it needs some TLC. The staff was great. When speaking to the staff they said management has avoided putting more money in the up keep. I was talking to a tourist from another hotel and said he had a timeshare at at Diamond Bay but was ran out of the contract. He said it was the best thing ever as he noticed it looking old back then and wondered if they did any renovations. Like I said, staff is great! Just wish management would do better up keeping of the interior of the hotel.
Beat up drawers
Rusted handles
Sofa has seen better days
Stained Dining table
Stayed 3 nights in Feb 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Rosalio, mountain view

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mejorar las abitaciones . No abia internet
Stayed 4 nights in Feb 2024

2/10 Terrible

Rosalio, mountain view

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy caro para un hotel con abitaciones muy viejas
Stayed 5 nights in Feb 2024

6/10 Okay

Pedro

Has more details like not internet at the room and not gym they need transport to the hotel because is out the town
Stayed 5 nights in Feb 2024

2/10 Terrible

marya

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was horrible
Stayed 4 nights in Jan 2024

10/10 Excellent

Gloria

Stayed 1 night in Jan 2024

2/10 Terrible

Jeansse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located next to a train that runs early morning and in the middle of the night so we did not had one good night sleep. Our room was super rundown and dirty, the staff was not friendly at all. There was no WiFi in the rooms only in the lobby so it was super inconvenient. We had a sofa bed and the mattress was stained and super uncomfortable The springs were coming out of it. Overall a bad experience we will NEVER stay here again.
Stayed 6 nights in Nov 2023

6/10 Okay

Dionicio

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Is nice and beautiful for a wedding or if you want to be in a quiet place with no noise. NO wifi in rooms at all a very bad drawback only in lobby, the restaurant in the hotel we couldn’t go because the day that we decided to try was closed because it doesn’t open on Tuesday of course they completely forgot to mention this small detail. One more thing that maybe is new but we couldn’t check out before they checked the room, for my mind I didn’t understand why.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful did have a small language barrier but ok
Stayed 2 nights in Mar 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023