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Bambu Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bambu Resort

2 outdoor pools
Superior Double Room, 2 Queen Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, free WiFi
Reception
Food and drink
Meeting facility

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Km. 159.5, Circunvalacion Mazatenango, Mazatenango, Suchitepequez
  • Xetulul Theme Park
    24 min drive
  • Xocomil Waterpark
    24 min drive
  • Parque de Aventura Xejuyup
    24 min drive
  • Quetzaltenango (AAZ-Los Altos)
    133 min drive

Room options

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking

Superior Double Room, 2 Queen Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, free WiFi

Superior Double Room, 2 Queen Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Bambu Resort

3-star Mazatenango hotel with 2 outdoor pools
2 outdoor pools, a restaurant, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and wedding services.
Bambu Resort offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. Beds feature Select Comfort mattresses. 55-inch plasma televisions come with cable channels. Bathrooms include showers.

This Mazatenango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. Bambu Resort features 2 outdoor swimming pools and a spa tub. This Mazatenango hotel also offers dry cleaning/laundry services and room service (during limited hours). Complimentary self parking is available on site.

Bambu Resort is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Onsite venue - This diner specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 9 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Playground
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Bambu Resort Mazatenango
Bambu Mazatenango
Bambu Resort Hotel
Bambu Resort Mazatenango
Bambu Resort Hotel Mazatenango

Bambu Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 66 reviews" "
Rating 8 - Good. 13 out of 66 reviews" "
Rating 6 - Okay. 14 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 13 out of 66 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very well priced. Excellent food in the restaurant. Courteous staff.
Stayed 3 nights in Apr 2024

2/10 Terrible

erwin

Traveled with family
Disliked: Amenities, property conditions & facilities
I came I pay and when I ask for the pool they told me that the pool is not working and forget to return my money this place not recommended
Stayed 1 night in Apr 2024

6/10 Okay

Angie Paola

Disliked: Cleanliness, amenities
Stayed 1 night in Mar 2024

2/10 Terrible

javier

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse hotel not worth coming here I only came here for playground and pool and was not working playground and the pool was black floor they say they was doing maintenance and blah blah was not a single chemical at the pool floor was like a never seen before black dirty don’t bring your here cause you will be disappointed is a hotel just to stay and sleep and leave. I won’t recommend it and I will never stay here again .

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
all is fine
Stayed 1 night in Feb 2024

8/10 Good

scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2023

2/10 Terrible

Moira

Stayed 2 nights in Apr 2023

10/10 Excellent

Moira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has added a building that is extremely modern and clean. This is our second stay at this hotel. The food at the restaurant is good.
Stayed 1 night in Apr 2023

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

2/10 Terrible

Ashley

Stayed 2 nights in Aug 2022

10/10 Excellent

Mary Jo

Stayed 5 nights in Aug 2022

8/10 Good

Caroline, Guatemala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. They don’t sell alcoholic beverages
Stayed 1 night in Jul 2022

2/10 Terrible

Cesar

Stayed 4 nights in Feb 2022

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 14 nights in Jan 2022

2/10 Terrible

Nancy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bad odor n the room and a lot insects too and I had an emergency and I wanted to cancel my 2 day I was going to stayed thr but they make a big deal and I didn’t got a refund back
Stayed 2 nights in May 2021

6/10 Okay

Douglas, Guatemala

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
If there's an option I'll take that!
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For me it is an Ok hotel, the "resort" seems that it is a bit overstated. But is an ok hotel. The rooms are clean, the airconditioning kind of new (room 134) a well-equiped bathroom that works and a huge bed, which was very comfortable. I would invest in pillows though. Great pool if you have kids. Alcohol is not permitted in the premisses.
Stayed 1 night in Feb 2020

10/10 Excellent

Nicolasa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the water slide; our son spent hours on it. The beds were very comfortable. Our second floor room had nice view of the gardens. Parking was close and convenient. Check in and out were very fast. Great hotel for the price.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Jorge

The weather was good, but these room doesn’t have radio, even the pillows are looks old, and the towels, too. One more thing, the people that were working in the restaurant weren’t friendly.
Stayed 1 night in May 2019