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Quality Inn Murray University Area

2.5 star property

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December 2024
January 2025

Photo gallery for Quality Inn Murray University Area

Indoor pool
Exterior
Living area
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Air conditioning
  • Breakfast included
  • Free WiFi
  • Parking included
  • 24/7 front desk

Explore the area

Map
1210 N 12th Street, Murray, KY, 42071
  • Central Park
    9 min walk
  • Murray State University
    9 min walk
  • CFSB Center
    19 min walk
  • Murray, KY (CEY-Murray Calloway County)
    9 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Best Western University Inn

Pool
Breakfast included
Pet friendly
Parking included
3.9 out of 5, Good, (497)
The price is $99
per night
$114 total
includes taxes & fees
Dec 12 - Dec 13
Best Western University Inn

About this property

Quality Inn Murray University Area

Murray hotel with indoor pool
An indoor pool, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn Murray University Area offers 58 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn Murray University Area is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Quality Inn Murray
Quality Murray
Quality Murray University Area
Quality Inn Murray University Area Hotel
Quality Inn Murray University Area Murray
Quality Inn Murray University Area Hotel Murray

Quality Inn Murray University Area Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 50 out of 165 reviews" "
Rating 8 - Good. 57 out of 165 reviews" "
Rating 6 - Okay. 23 out of 165 reviews" "
Rating 4 - Poor. 27 out of 165 reviews" "
Rating 2 - Terrible. 8 out of 165 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
No time for pool
Roaches in the room. Moved rooms and fan didnt work. They had hot chocolate any time of the day but decided to take that away. Booked the room because of the indoor pool but was working until late. By the time I got to the room, pool was closed
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice pool but spa was not in service. Super friendly and helpful staff. Turn in/out of property onto highway seems dangerous -- need a light there or alternate route to intersection with a light.
Stayed 1 night in Nov 2018

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Clean rooms. Easy access to town
Stayed 1 night in Nov 2018

4/10 Poor

Mike

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
There was a fowl odor throughout the property. Not very clean. Breakfast was disgusting. I guess that’s what i get for staying at a budget hotel.
Stayed 2 nights in Nov 2018

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, on a good location at reasonable price
Stayed 1 night in Nov 2018

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Janet, El Dorado

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with our stay there, Reasonably clean, staff pleasant, breakfast was nice. Beds slept good. Refrigerator and microwave were an asset.
Stayed 2 nights in Oct 2018

10/10 Excellent

Stephen, ILLINOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ben greeted me as soon as I entered the doors, he was pleasent and very knowledgeable of the area nearby with excellent recommendations. He was very upbeat and you can tell he loves his job which in turn shows by the way he treats his guests. The only downfall was the hot tub was roped off and covered and with the pool not heated you kind of need that heat from the hot tub. But we still swam and lived...... we will be back and hope that Ben is still on the job with an employee of the month award.
Stayed 1 night in Sep 2018

10/10 Excellent

Darin

5 stars
Comfortable bed, clean, great staff
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 7 nights in Jul 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay, but not worth the money
I felt like I should have paid $30-50 less than what I actually paid for this room. The layout of the building was also more like a cheap motel than a 2-star hotel. Pros: - Breakfast was perfect. Still a standard hotel breakfast, but the fruit was fresh, the eggs were tasty, the sausage was warm, and everything looked appetizing. - It was alright. I woke up only once throughout the night. Plenty of pillows, bed was comfy enough. - The hallways smelled nice and clean. - Good location--close to Murray State's campus, right next to a gas station, a Kroger, and a Walmart. Cons: - No elevators to my knowledge - "Vending" was one Pepsi machine with 3 different drink options. No ice to my knowledge. - Everything in my room was kind of grimy. The toilet seat had clearly not been cleaned. There were a couple of bugs in the room upon check-in. There was a razor blade cover left in the shower. Floor tiles in the bathroom were broken and whoever painted the room did a messy job. - The sink in my room was clogged. I wasn't there for long enough to call the front office about it, but it didn't drain even a little bit while I was there. - The A/C unit in my room made a loud rattling noise when it ran. It woke me up once in the middle of the night. - My room smelled funky, almost like it had once been a smoking room and had never fully recovered. Overall, I've had worse, but I expected better quality given the price and location.
Stayed 1 night in Jun 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ friendliness, value and cleanliness
Stayed night before surgery. Very clean and comfortable. Night manager was so friendly and such a delight to talk to. Would definitely stay agai.
Stayed 1 night in May 2018

8/10 Good

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
It was fine. It was just disappointed that the pool after we asked for a hotel with a pool for my grand daughter

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Unhappy guest
The hotel was really run down. The indoor pool was drained dry and the whole spa area was closed off. The free "hot breakfast buffet" consisted of eggs and a waffle iron. The rest of the items were cold food items. The bathroom in the room wasn't clean and the air conditioning unit didn't work. Our room was very hot.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience. However the pool has been under repair for at least 6 months. Continental breakfast was good.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to meetung.
No issues. Nice breakfast. Expedia did not work, we had to get a room on arrival.
Stayed 1 night in Feb 2018

4/10 Poor

donna, kentucky

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Definite disappointment
I have stayed here every month for the past year. I drive 5 hours to visit my parents in 2 separate nursing homes. It was nice to relax in the pool and hot tub. Much to my surprise both were closed and it was not mentioned on the web site. There weren't very many occupants so breakfast was very sparse. What breakfast there was was difficult to enjoy because the staff were loudly visiting in the area. Security is lax. You can lock the door but not use the bar because it was gone. This allowed housekeeping to walk in while I was still there. For these reasons I think I need to find a new hotel to stay each month
Stayed 1 night in Jan 2018

10/10 Excellent

John, Florence, Ky.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on short notice.
We were traveling and needed some rest. Most hotels were full but the booking desk sent us here. Was excellent except for the vaca program pitch. I just needed some rest and sales person was a little aggressive after I said I wasn't interested. But the room was excellent with very friendly morning staff.
Stayed 1 night in Oct 2017

4/10 Poor

Mike

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room below par
Smelled of smoke, stain on bedspread, bathroom floor tiles deteriorating, not clean.
Stayed 1 night in Jul 2017

8/10 Good

Donna, ouisville

Liked: Cleanliness, staff & service, room comfort
Easily accessible to Murray
I stay here about every 3-4 months if not more. Both my parents are in different assisted living homes in Murray. When I go to see them I try to always stay here. My only concern this time was the lock on my door. The top lock was not on the door. The hotel is becoming dated. The staff are always very nice and helpful. Breakfast is ok but not top of the line.
Stayed 1 night in Jun 2017

4/10 Poor

Scott, MO

Liked: Staff & service
Disliked: Property conditions & facilities
Musty smell
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

1 good 1 bad
I reserved 2 king rooms. Both rooms were supposed to be the same. Unfortunately, my friends room was small and had a bad musty smell. My room was great & had a desk in a private little alcove at the back of the room, a couch, a chair & plenty of space. My friends room had no couch & no private desk alcove along with the bad smell. Not sure what happened, but we weren't happy with the bad room.
Stayed 1 night in May 2017

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort