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Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Property amenity
Reception
Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Plaza Colon
    ‪1 min walk‬
  • Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • University of Puerto Rico Mayagüez Campus
    ‪8 min walk‬
  • Aguadilla (BQN-Rafael Hernandez)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Tryp by Wyndham Mayaguez

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (762)
$175 nightly
The price is $175 total
includes taxes & fees
Tryp by Wyndham Mayaguez

About this property

Hotel Mayaguez Plaza, BW Signature Collection

3-star Mayagüez hotel, connected to a shopping center in Cárcel
Along with self parking, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Mayaguez Plaza, BW Signature Collection is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor J.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and welcoming. My room was located on the back end of the property, and a local pub across the street had loud music until 1AM. That was very disappointing as I couldn't sleep, although not much the hotel can do about it given the lack of noise regulations enforcement in the Island.
Stayed 1 night in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property right at the town center.
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Aixza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accesible!
Stayed 2 nights in Mar 2025

4/10 Poor

RAFAEL

Air Conditioning not working and no breakfast during breakfast time!
Stayed 1 night in Mar 2025

10/10 Excellent

Idaliz, Toa Alta

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected! Room was small but it was clean and beds were comfortable, updated furniture. Breakfast included and was great, it included: omelets, bacon, cereals, bread, hashbrown, milk, coffee, juices, water, among others...really good breakfast. Hotel is near Mayaguez Plaza and close to some restaurants, very walkable. Only thing was that in our room, 102, air conditioner was really noisy, waking me up during the night. I would stay again but not in the 102.
Stayed 1 night in Mar 2025

10/10 Excellent

Wilfredo, Oviedo

Stayed 2 nights in Feb 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Aleck

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Feb 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amjelee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and great breakfast.
Stayed 2 nights in Mar 2025

6/10 Okay

Monserrate

Traveled with family
Disliked: Amenities, property conditions & facilities
Demasiado ruido del aire acondicionado casi no pudimos dormir y demaciado claridad en la habitación para dormir además que el piso estaba sucio
Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
parking y desayuno incluido, limpio y acojedor
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos Humberto

Stayed 1 night in Feb 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No storage space in room
Stayed 2 nights in Feb 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Wilfredo

Traveled with family
Liked: Property conditions & facilities
This is such a great property. Its has great location, staff is super friendly, has parking and breakfast is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local hotel, pretty, near restaurants and bars. Only negative thing I have to say is that first floor at least, wall are thin and you can hear music and noise from cars passing by and the loud customers going to rooms, but that is not the hotel’s fault. I will be back for sure!
Stayed 1 night in Feb 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Audie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recommendation: Book high floor rooms due to the street noise during nights.
Stayed 2 nights in Feb 2025

6/10 Okay

Carmelo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

En general, estuvo bien. Hubo problemas con la energía electrica y a pesar de que los empleados hicieron por manejarlo, se quedaron sin ascensor y eso represeta un inconveniente en un hotel con 4 pisos, con personas de edad avanzada hospedados. Por lo demás, estuvo bien. Seguro volvemos!
Stayed 2 nights in Feb 2025